Culminating Project

Competency: Assess the efficacy of public safety programs and services through the application of performance measurement metrics and propose data-driven improvements to enhance service delivery and community outcomes.

Overview:

Project Components:

1. Selection of Public Safety Program:

· Choose one of the following scenarios from the bottom of this assignment.

2. PowerPoint Presentation Creation:

· Develop a narrated PowerPoint presentation that includes the following slides:

Slide 1: Title Slide

· Title: Evaluating and Enhancing Public Safety Programs

· Subtitle: Using Performance Measurement Metrics for Data-Driven Improvements

· Your Name

· Date

Slide 2: Introduction

· Briefly introduce the selected public safety program.

· Explain the importance of performance measurement in public safety.

Slide 3: Program Overview

· Describe the program’s objectives, target population, and key activities.

Slide 4: Performance Metrics

· Identify and explain the two most important performance measurement metrics used to evaluate the program (e.g., crime rates, response times, survey results…).

Slide 5: Data Analysis

· Present the data collected using the performance metrics.

· Highlight key findings from the data analysis.

Slide 6: Improvement Proposal

· Propose two specific data-driven improvements to enhance the program’s service delivery and community outcomes.

· Justify your recommendations with evidence from the data.

Slide 7: Conclusion

· Summarize the key points from your presentation.

· Emphasize the importance of continuous performance measurement and data-driven decision-making in public safety.

3. Narration:

· Record an audio (or video) narration for each slide, explaining the content clearly and concisely.

· Use a conversational tone to engage your audience.

Assignment Tips and Reminders

· Because the data for this assignment is fictional, you are not required to cite it. However, if you bring in outside sources, please cite them in APA 7th edition.

· This assignment will not be accepted without audio narration.

· This assignment is worth 100 points and will be evaluated by a Grading Rubric.

· Students will have 3 attempts to score 80% competency on this assignment. Failure to meet 80% competency will result in failure in the course.

Scenario 1: Community Policing Initiative

Program Overview:

· Program Name: Safe Neighborhoods Initiative

· Objective: To reduce crime rates and improve community relations through increased police presence and community engagement activities.

· Target Population: Residents of the Westside neighborhood

· Key Activities:

· Regular foot patrols by police officers

· Description: Police officers conduct regular foot patrols in the Westside neighborhood to increase their visibility and presence. These patrols are scheduled at various times of the day and night to cover different shifts and ensure continuous coverage.

· Objective: To deter criminal activity through a visible police presence and to build trust with community members by engaging with them directly.

· Implementation: Officers are assigned specific routes and are encouraged to interact with residents, answer questions, and address concerns during their patrols.

· Community meetings and workshops

· Description: Monthly community meetings and workshops are organized to facilitate open communication between the police and residents. Topics include crime prevention, safety tips, and updates on local crime trends.

· Objective: To foster a collaborative relationship between the police and the community, allowing residents to voice their concerns and provide feedback.

· Implementation: Meetings are held at local community centers, schools, or virtually. Police officers, community leaders, and residents participate in these sessions.

· Youth engagement programs

· Description: Programs designed to engage young people in positive activities and build relationships with law enforcement. Activities include sports leagues, mentorship programs, and educational workshops.

· Objective: To prevent youth involvement in criminal activities by providing constructive outlets and positive role models.

· Implementation: Collaboration with local schools, youth organizations, and volunteers to organize and run these programs.

· Neighborhood watch programs

· Description: Establishment and support of neighborhood watch groups where residents work together to monitor and report suspicious activities. Training sessions are provided to equip residents with the skills needed to effectively participate.

· Objective: To empower residents to take an active role in maintaining the safety of their neighborhood.

· Implementation: Police officers assist in setting up the groups, provide training, and offer ongoing support and resources.

Performance Metrics:

· Crime Rates: Number of reported crimes (e.g., burglary, assault, vandalism)

· Response Times: Average time taken for police to respond to incidents

· Community Satisfaction: Survey results on residents’ perceptions of safety and police effectiveness

· Engagement Levels: Attendance at community meetings and participation in neighborhood watch programs

Data:

· Crime Rates:

· 2023: 150 reported crimes

· 2024: 128 reported crimes

· 2025: 106 reported crimes

· Response Times:

· 2023: Average response time of 12.56 minutes

· 2024: Average response time of 10.32 minutes

· 2025: Average response time of 8.09 minutes

· Community Satisfaction (Survey Results):

· 2023: 54% of residents feel safe in their neighborhood

· 2024: 58% of residents feel safe in their neighborhood

· 2025: 63% of residents feel safe in their neighborhood

· Engagement Levels:

· 2023: 50 attendees at community meetings, 10 neighborhood watch groups

· 2024: 73 attendees at community meetings, 10 neighborhood watch groups

· 2025: 92 attendees at community meetings, 14 neighborhood watch groups

· Qualitative Survey Comments:

· I’ve noticed a significant decrease in crime in our neighborhood since the Safe Neighborhoods Initiative started. The regular foot patrols make me feel much safer.

· I like that I see more cops around, but they haven’t done much to address crimes like vandalism and graffiti, which are a major problem.

· I haven’t seen any change at all. There are still a lot of issues with drugs. Drugs are everywhere.

· The response times are still too slow. We need cops here faster when we report crime.

· The neighborhood watch programs are a good idea, but the cops don’t seem to know what they’re doing. They need more training.

· The community meetings have been very helpful. I like to see the police engaging with residents and addressing our concerns.

· The youth engagement programs are fantastic. My kids have participated in several activities, and it’s made a big difference in their attitudes towards law enforcement in general. Honestly, mine too.

· I would like to see officers who look like the people who live here. They don’t look like us so we can’t trust them.

· Some of the officers seem disconnected from the community. I don’t think there have been genuine relationships built.

Scenario 2: Emergency Response Improvement Program

Program Overview:

· Program Name: Rapid Response Enhancement Program

· Objective: To improve the efficiency and effectiveness of emergency medical services (EMS) in the city

· Target Population: Residents of the entire city

· Key Activities:

· Implementation of advanced dispatch systems

· Description: Upgrading the existing dispatch system to a more advanced, technology-driven platform that includes GPS tracking, automated call routing, and real-time data analytics.

· Objective: To improve the efficiency and accuracy of emergency response by reducing dispatch times and ensuring the quickest possible route for EMS personnel.

· Implementation: Training dispatchers on the new system, integrating it with existing infrastructure, and conducting regular maintenance and updates.

· Training programs for EMS personnel

· Description: Comprehensive training programs for EMS personnel focusing on advanced medical techniques, crisis management, and the use of new technologies.

· Objective: To enhance the skills and preparedness of EMS personnel, ensuring they can provide high-quality care in emergency situations.

· Implementation: Regular training sessions, workshops, and simulations conducted by experienced trainers and medical professionals.

· Public awareness campaigns on emergency procedures

· Description: Public awareness campaigns aimed at educating residents about emergency procedures, including how to call for help, what information to provide, and basic first aid.

· Objective: To increase public knowledge and preparedness, ensuring that residents can effectively respond in emergency situations.

· Implementation: Distribution of informational materials, social media campaigns, community workshops, and collaboration with local media outlets.

· Collaboration with local hospitals

· Description: Establishing strong partnerships with local hospitals to ensure seamless coordination during emergencies. This includes shared protocols, regular communication, and joint training exercises.

· Objective: To improve the overall emergency response system by ensuring that EMS and hospital staff work together efficiently.

· Implementation: Regular meetings between EMS and hospital administrators, joint training sessions, and the development of standardized protocols for patient handover.

Performance Metrics:

· Response Times: Average time taken for EMS to arrive at the scene

· Survival Rates: Percentage of patients who survive after receiving EMS care

· Public Awareness: Survey results on residents’ knowledge of emergency procedures

· Training Completion: Number of EMS personnel completing advanced training programs

Data:

· Response Times:

· 2023: Average response time of 15.21 minutes

· 2024: Average response time of 12.5 minutes

· 2025: Average response time of 9.8 minutes

· Survival Rates:

· 2023: 66% survival rate

· 2024: 73% survival rate

· 2025: 72% survival rate

· Public Awareness (Survey Results):

· 2023: 51% of residents are aware of emergency procedures

· 2024: 65% of residents are aware of emergency procedures

· 2025: 66% of residents are aware of emergency procedures

· Training Completion:

· 2023: 104 EMS personnel completed advanced training

· 2024: 105 EMS personnel completed advanced training

· 2025: 110 EMS personnel completed advanced training

· Qualitative Comments:

· I had a really bad experience with EMS recently. When my son was having a bipolar breakdown, the response time was too long, and the personnel seemed unprepared.

· The response times have improved some during the time, but response times are still way too long in the evening when we get home from work and realize our house has been broken in to.

· The EMS personnel are clearly well-trained. They handled my situation with professionalism and care.

· There needs to be better coordination between EMS and local hospitals. There was a lot of confusion during my emergency.

· The public awareness campaigns are good, but I think more outreach is needed in schools and community centers.

· It would be good if I knew what to expect when I call with an emergency. I’m still a little unsure about the process.

· The public awareness campaigns have been very informative. I feel more confident about what to do in an emergency.

· The new dispatch system is amazing. I had to call 911 recently, and I was shocked when they were there within 15 minutes. I had to wait over an hour two years ago.

· What public awareness campaigns? I haven’t seen any campaigns.

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