Discuss how digital communication tools

After viewing the videos and reading the textbook chapters, use terms and concepts from the textbook and videos to write three paragraphs (one answering each of the questions below):

1. Discuss how digital communication tools (e.g., email, instant messaging, social media) affect communication climate and conflict resolution.

2. Share an experience where technology either positively or negatively impacted communication climate.

3. What best practices can be adopted to ensure that digital communication maintains a positive climate?

*Please note- to score the highest possible points, your initial assignment response must contain:

· At least 200 words (This is an approximation. 200 is the minimum, but there is no maximum.)

· You must clearly use terms and concepts from the reading and at least 1 of the assigned videos to show that you understand and remember them. You should make these terms bold when you use them.

Videos Resources