Assessment 4 Combined Case Study

Create a PowerPoint presentation (minimum 12 slides) that analyzes a simulated case study and demonstrates the use of professional guidelines and tools to work out a strategy for dealing with an ethical dilemma related to a cultural conflict as well as analyze the usefulness of those guidelines and tools.

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Introduction

Note: You are strongly encouraged to complete the assessments in this course in the order in which they are presented.

Ethics and multiculturalism are intimately related. Whatever your specialization or career goals, in order to behavior ethically, one must be multiculturally sensitive and maintain multicultural competence as part of lifelong learning.

Who we are as individuals influences who we are as professionals. To practice with multicultural competence, we must be aware of our own life experiences, personal beliefs and attitudes, cultural values, social identity, privileges, biases, and prejudices and their influence on how we work. It is ethically imperative for practitioners to confront their own values and belief systems, as therapeutic relationships can be adversely affected by practitioners’ explicit or implicit negative attitudes. When practitioners are unaware of their values and attitudes, the effectiveness of interactions can be compromised by bias, and ethical dilemmas and violations can occur. As stated by Corey, Corey, and Callanan, “Part of multicultural competence entails recognizing our limitations and is manifested in our willingness to (a) seek consultation, (b) participate in continuing education, and (c) when appropriate, make referrals to a professional who is competent to work with a particular client population” (2011, p. 146).

Ethical dilemmas often have a cultural nuance that adds another layer to an already difficult situation. Multicultural issues can certainly impact ethical decision making and reasoning and vice versa. A multiculturally competent practitioner should be aware of the issues faced by a variety of specific cultural populations and the ethical dilemmas involved with addressing these concerns. As Carter has written, “Ethics and multicultural competence are sisters in the practice of psychology. They were birthed from the same psychological principles of beneficence and respect” (2013, para. 5). In other words, often multicultural issues in psychology have ethical implications and vice versa.

To deepen your understanding, you are encouraged to consider the questions below and discuss them with a fellow learner, a work associate, an interested friend, or a member of your professional community.

· In your intended career, what kinds of multicultural issues do you expect to encounter?

· What ethical standards address multicultural issues?

· What is the interactive relationship between ethics and multiculturalism?

· How will you approach diversity and multicultural issues? Which resources will you use to assist you?

· What education, training, or other experiences could you plan to further develop your multicultural competence (your knowledge, awareness, and skills)?

References

Carter L. K. (2013). Multicultural competence: The Cinderella of psychology. SOJ Psychology.

Corey, G., Corey, M. S., & Callanan, P. (2011). Issues and ethics in the helping professions (8th ed.). Brooks/Cole, Cengage Learning.

Preparation

Note: The assessments in this course build upon each other, so you are strongly encouraged to complete them in sequence.

Use the Combined Case Study Template [PPTX] Download Combined Case Study Template [PPTX]to complete the Combined Case Study assessment. Do not submit a paper for this assessment. Papers will not be graded.

· Create a case involving an ethical dilemma and cultural conflict(s) that could occur in your psychology specialization. It is recommended that you base the case study for this assessment on the one you developed in Assessment 2, with revisions in response to the feedback you received from faculty. However, you may create an entirely new case study that meets the criteria for this assessment. Again, while your case will be fictional, it must be entirely believable and realistic based on your psychology specialization.

· Download and use the Combined Case Study Template PowerPoint linked above. You will complete this assessment by replacing all language that is enclosed with brackets […] in the PowerPoint with your own words. As in the previous assessments, you may enhance the design of the presentation to make it more effective. Again, links to tips for using PowerPoint and designing effective presentations are provided in the PowerPoint Resources activity in this assessment.

The Presentation

1. Title slide: On the first slide of the PowerPoint:

· Enter a descriptive title of approximately 5–15 words that concisely communicates the heart of the case study. It should stir interest while maintaining professional decorum.

· Enter your name, and a job title and organization that would fit with your case study.

2. Case Study Overview slides: Provide the briefest possible narrative description of the professional conflict in the case. Additional supporting details and references can be added on the notes section of the slide. The overview should include:

· The professional setting of the case, based on your psychology specialization.

· The relationship that exists between you and the other individual(s), agency/business, or institution involved. Some possible examples may be:

· Professor—Student.

· Therapist—Patient.

· Colleague—Colleague.

· Consultant—Business.

· Clinical Supervisor—Student intern.

· Administrative Supervisor—Employee.

· A very brief summation of an ethical dilemma involving cultural conflicts.

3. Cultural Differences slides: On the table provided, list side by side the main cultural identities from the Hays model, relevant to the conflict in the case, of yourself and another individual, agency/business, or institution in the case.

· If more than one individual, agency/business, or institution is involved in the case, make a copy of this slide for each one, to compare yourself to all others involved.

· In the notes section:

· Identify common concerns with each cultural identity. Be careful to avoid using stereotypes.

· Analyze how cultural differences contributed to the conflict in this case.

4. Relevant Biases: Identify two relevant biases you have or had, and at least one strategy for improving your cultural competency around each of those biases.

· Note: This slide may be reused from Assessment 2, but if you received suggestions for improving it, be sure to revise it.

5. Ethical Concerns slides: Bullet point the three or more ethical concerns in the case and apply one or more ethical standard to each concern. Additional supporting details and references can be added in the notes section.

6. Comparison of Ethical Theories slides: In the first row of the table provided, enter the names of two ethical theories that you think would be the most appropriate for the situations in the case. In the following rows, enter comparisons of relevant features of the two theories. In the notes section, evaluate which theory provides a more functional framework for your case and explain why. (Note that ethical theories and ethical decision-making models are two different things. Please make sure that you are applying, comparing, and contrasting two ethical theories).

7. Ethical Decision-Making Model slides:

· Identify each step in the model. Under each step of the model, apply it to your case.

· Incorporate multicultural issues presented in the case study within the selected ethical decision-making model.

· Add copies of this slide as needed, and combine steps on the slides as necessary or appropriate. In the notes section, write out supporting narrative details for your bullet points. (Note that ethical theories and ethical decision-making models are two different things. Please make sure that are applying the steps of the ethical decision-making model to your case).

8. Best Practices When Working With [Cultural Identity] slide:

· Identify a best practice for working with a cultural identity in this case and cite the source below. Citation requirements: You must cite best practices from at least three scholarly research articles. You may cite reputable sources from websites, books, textbooks, and suggested resources as well, but these will not count toward the three required scholarly research references.

· Analyze, briefly, how the best practice could help you navigate this particular relationship and conflict.

· Describe, in the notes section, the best practice in more detail, and elaborate as needed on your analysis of how the best practice could help you navigate the relationship and conflict.

· Note: This slide may be reused from Assessment 2, but if you received suggestions for improving it, be sure to revise it.

9. Proposed Resolution slide: Use bullet points to summarize your proposed resolution to the ethical dilemmas in the case. In the notes section, write out supporting narrative details for your bullet points.

10. References slides: Use current APA style and formatting guidelines.

Other Requirements

· Written communication: Should be free of errors that detract from the overall message.

· Format: Use the Combined Case Study Template linked above. Use current APA style and formatting guidelines as applicable to this assessment.

· Resources: 10 scholarly research articles that can include those used in previous assessments.

· Length of PowerPoint: A minimum of 12 slides.

Use the resources linked below to help complete this assessment.

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Gender and Sexuality

You are encouraged to refer to the resources in the Psychology Library Research Guide to help direct your research.

The following resources provide useful information on gender and sexuality:

· Cuddy, A. J. C., Wolf, E. B., Glick, P., Crotty, S., Chong, J., & Norton, M. I. (2015). Men as cultural ideals: Cultural values moderate gender stereotype content. Journal of Personality and Social Psychology, 109(4), 622–635.

· Herek, G. M. (2007). Confronting sexual stigma and prejudice: Theory and practice. Journal of Social Issues, 63(4), 905–925.

· Shelton, K., & Delgado-Romero, E. A. (2013). Sexual orientation microaggressions: The experience of lesbian, gay, bisexual, and queer clients in psychotherapy. Psychology of Sexual Orientation and Gender Diversity, 1(S), 59–70.

Multiculturalism and Culture

The following resources provide perspectives on the diversity of multiculturalism and culture:

· Fowers, B. J., & Davidov, B. J. (2006). The virtue of multiculturalism: Personal transformation, character, and openness to the other. American Psychologist, 61(6), 581–594.

· Hays, P. A. (2008). Looking into the clinician’s mirror: Cultural self-assessment. In P. A. Hays (Ed.), Addressing cultural complexities in practice: Assessment, diagnosis, and therapy (2nd ed., pp. 41–62). American Psychological Association.

· Johnson, W. B., Bacho, R., Heim, M., & Ralph, J. (2006). Multiple-role dilemmas for military mental health care providers. Military Medicine, 171(4), 311–315.

· Owen, J., Tao, K. W., Drinane, J. M., Hook, J., Davis, D. E., & Kune, N. F. (2016). Client perceptions of therapists’ multicultural orientation: Cultural (missed) opportunities and cultural humility. Professional Psychology: Research and Practice, 47(1), 30–37.

· Silverstein, L. B. (2006). Integrating feminism and multiculturalism: Scientific fact or science fiction? Professional Psychology: Research and Practice, 37(1), 21–28.

Race and Ethnicity

The following resource provides useful information on race and ethnicity:

· Liu, W. M., Pickett, T., Jr., & Ivey, A. E. (2007). White middle-class privilege: Social class bias and implications for training and practice. Journal of Multicultural Counseling and Development, 35(4), 194–206.

Ethics

These resources provide useful information on ethics and ethical issues:

· Barnett, J. E., Behnke, S. H., Rosenthal, S. L., & Koocher, G. P. (2007). In case of ethical dilemma, break glass: Commentary on ethical decision making in practice. Professional Psychology: Research and Practice, 38(1), 7–12.

· Barnett, J., & Kolmes, K. (2016). The practice of tele-mental health: Ethical, legal, and clinical issues for practitioners. Practice Innovations, 1(1), 53–66.

· Fisher, C. B., & Fried, A. L. (2003). Internet-mediated psychological services and the American Psychological Association ethics code. Psychotherapy: Theory, Research, Practice, Training, 40(1/2), 103–111.

· Hertlein, K. M., Blumer, M. L. C., & Mihaloliakos, J. H. (2015). Marriage and family counselors’ perceived ethical issues related to online therapy. The Family Journal, 23(1), 5–12.

· Sampson, J. P., Jr., & Makela, J. P. (2014). Ethical issues associated with information and communication technology in counseling and guidance. International Journal for Educational and Vocational Guidance, 14(1), 135–148.

PowerPoint Resources

The following resources provide useful information on creating effective, engaging PowerPoint presentations:

· Guidelines for Effective PowerPoint Presentations [PPTX].

· PowerPoint Design Suggestions.

Additional Resources for Further Exploration

· Carter, L. D. (2015). Reflecting humanity: Biological, psychological, and sociological perspectives (2nd ed.). Kendall Hunt. Available in the courseroom via the VitalSource Bookshelf link.

· Fisher, C. B. (2023). Decoding the ethics code: A practical guide for psychologists (5th ed.). Sage. Available in the courseroom via the VitalSource Bookshelf link.

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