You will write a description of 100 to 200 words indicating to the instructor how your instructions accommodate the personas you wrote in writing assignment #1. For th
You will write a description of 100 to 200 words indicating to the instructor how your instructions accommodate the personas you wrote in writing assignment #1. For this assignment, it is acceptable to write a set of instructions on how to accomplish a task on a mobile device. An example of this approach would be a set of instructions on how to download an app to borrow library books from your local library.
Follow the attach instructions to complete the work
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WritingAssignment2–Setofinstructionsforawebsitewithdescriptionoftheapplicationofpersonas-WRTG3936363AdvancedTechnicalWriting2248-UMGCLearningManagementSystemrubricforassignment2.pdf
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WRTG393_WA2_Instructions_Website_with_PersonasDescription_Fall2024_assignment2instructions.pdf
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sample_instructions_BB_WA2_Fall2021_u2sampleofassignment2.pdf
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Assignment2ofadvancewriting.docx
2023_rubric_WA2:instructions for a
website/description of persona Course: WRTG 393 6363 Advanced Technical Writing (2248)
number of
total steps
(main steps
and nested
steps)
8 or more 5 4 3 1 or 2 Criterion Score
number of
steps
/ 1010 points 8 points 7 points 6 points 0 points
List of Steps Complete Incomplete Absent Criterion Score
instructions
begin with an
imperative verb,
or with a phrase
followed by an
imperative verb
/ 10
steps are
numbered
/ 5
10 points 5 points 0 points
5 points 2.5 points 0 points
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List of Steps Complete Incomplete Absent Criterion Score
the list of steps
provide clear
instructions on
how to
complete the
task
/ 1515 points
A new user can
complete the task
by following the
instructions.
Clickable
elements are are
clearly indicated
for the user. The
user does not
have to figure out
steps or actions.
7.5 points
A new user can
possibly complete
the task by
following the
instructions, but
some level of
ambiguity exists.
Clickable
elements might
not be clearly
indicated for the
user. The user has
to figure out steps
or actions.
0 points
Notes Complete Incomplete Absent Criterion Score
Notes are
provided as
mentioned in
the assignment
requirements
/ 1010 points
At least two notes
are indicated to
the user. The
notes are not
numbered as
steps, but rather
are separate from
the steps.
5 points
Only one note is
indicated to the
user.
OR
The notes are
numbered as
steps, rather than
separate from the
steps.
0 points
No notes are
provided to the
user.
Overview or
Introduction Complete Incomplete Absent Criterion Score
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Overview or
Introduction Complete Incomplete Absent Criterion Score
Provides
background
information
about why the
user would want
to accomplish
the task.
/ 55 points
The introduction
explains what the
set of instructions
will show and why
a user would want
to complete the
set of
instructions.
2.5 points
One of the
following is
omitted:
-what the set of
instructions will
show
-why a user would
want to complete
the set of
instructions.
0 points
The document has
no introduction,
OR
the introduction
does not actually
introduce the set
of instructions.
Number of
Graphics 8 or more 7 6 5 4 or fewer
Criterion Score
number of
graphics
/ 1010 points 8 points 7 points 6 points 0 points
Clarity and
originality of
graphics
Complete Incomplete Absent Criterion Score
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Clarity and
originality of
graphics
Complete Incomplete Absent Criterion Score
Graphics are
clear and
aligned.
/ 10
Graphics are
original screen
captures.
/ 5
Graphics are
labelled with
"figure," a
number, and a
title.
/ 3
10 points
Graphics are
aligned with each
other, whether
left-aligned or
right-aligned. In
addition, the
labels to the
graphics are
aligned with the
graphics.
5 points
Graphics are
occasionally
aligned with each
other, whether
left-aligned or
right-aligned.
Or
The labels to the
graphics are not
aligned with the
graphics.
0 points
Graphics are not
aligned with each
other
AND
The labels to the
graphics are not
aligned with the
graphics.
5 points 2.5 points 0 points
3 points 1.5 points 0 points
Document
Design Complete Incomplete Absent Criterion Score
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Document
Design Complete Incomplete Absent Criterion Score
has a sufficient
amount of white
space to allow
for easy
navigation
/ 22 points
The set of
instructions
feature enough
white space so
that the user is
not confused
about how the
different steps are
sequenced. In
addition, any text
that explains a
part of a step is
clearly associated
with that step.
The document
does not add
stress to the user
by asking that the
user figure out
how the
document is
organized.
1 point
The set of
instructions
occasionally
seems "cluttered,"
with insufficient
white space in
some areas. The
user might be
occasionally
confused about
how the different
steps are
sequenced. Text
that explains a
part of a step may
not clearly be
associated with
that step. The
document might
require the user
to figure out how
the document is
organized.
0 points
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Document
Design Complete Incomplete Absent Criterion Score
Proximity is
demonstrated,
with each step
close to the
graphic it
represents
/ 33 points
The graphic for
each step is next
to the step that
the graphic
corresponds to. In
addition, graphics
and other material
that are not
associated with a
step are
sufficiently far
away from that
step to avoid any
confusion for the
user.
1.5 points
For some steps,
the graphic for
each step is not
next to the step
that the graphic
corresponds to.
OR
Graphics and
other material
that are not
associated with a
step are too close
to the step with
which they are
not related,
potentially
causing confusion
for the user.
0 points
The graphics for
the steps are
never close to the
steps that they
correspond to.
OR
For all steps,
graphics and
other material
that are not
associated with a
step are too close
to the step.
Language
Choices Complete Incomplete Absent Criterion Score
Language
Choices for Set
of Instructions
with
Description of
How Personas
were
Accommodated
/ 1818 points
Language has only
minor
grammar/readabili
ty problems.
9 points
Language has
major
grammar/readabili
ty problems.
0 points
8/12/24, 3:12 PM Writing Assignment #2 — Set of instructions for a website (with description of the application of personas) – WRTG 393 6363 Advanc…
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Total / 120
Overall Score
Description of
how the
instructions
accommodate
the persona
Complete Incomplete Absent Criterion Score
The description
indicates how
the instructions
accommodate
the three
personas,
including
specific
references to
parts of the
instructions.
/ 1414 points
For each of the
three personas,
the writer reviews
what the pain
point or unique
situation was for
that persona,
reviews how the
set of instructions
accommodated
the pain point or
unique situation
for each persona,
and refers
specifically to
areas of the
document that
accommodated
each persona. A
brief description
is written for each
of the three
personas.
7 points
For at least one of
the three
personas, the
writer does not
explain how the
set of instructions
accommodated
the pain point or
unique situation
for each persona,
OR
the writer does
not refer
specifically to
areas of the
document that
accommodated
each persona.
0 points
The writer does
not explain how
the set of
instructions
accommodated
the pain point or
unique situation
for any of the
three personas.
Level 3 96 points minimum
Level 2 60 points minimum
Level 1 0 points minimum
8/12/24, 3:12 PM Writing Assignment #2 — Set of instructions for a website (with description of the application of personas) – WRTG 393 6363 Advanc…
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,
Writing Assignment #2
Set of Instructions for a Local Website and
Description of Accommodating Your Personas
Summary of the Assignment:
• Task: In this assignment, you will write a set of instructions that explain how to
accomplish a task on a website at a local institution. You will also write a brief
description of how the personas that you wrote for writing assignment #1 informed this
assignment.
• Length: There is no minimum or maximum word count on the set of instructions.
However, your instructions must have eight or more steps. More information on the
number of steps is provided below. In addition, your instructions will have at least two
notes written to point out items to the user. These requirements are explained in more
detail below.
• Graphics: You must include at least one graphic for each step.
o At least 8 graphics should be integrated into your set of instructions.
o All graphics should be screen captures of the website you are demonstrating.
o All graphics should be labeled.
• Incorporating the personas into this assignment: You will write a description of 100
to 200 words indicating to the instructor how your instructions accommodate the
personas you wrote in writing assignment #1.
For this assignment, it is acceptable to write a set of instructions on how to accomplish a
task on a mobile device. An example of this approach would be a set of instructions on
how to download an app to borrow library books from your local library.
Please continue to the next page.
Brief Description and Strategies to Follow:
Please keep in mind the following principles when writing this assignment:
• You must provide instructions on how to accomplish a task on a website. The website
must be for a regional or local organization or company in your area. For example,
you could write about how to order a pizza from a local pizza shop in your town. You
could write about how to purchase an item from a local shop in your area (not from
Amazon).
• National chains are not allowed for this assignment. The instructions must be written
for a local company or organization. For example, you cannot write instructions on how
to rent a power saw online from Home Depot. However, you could write instructions on
how to rent a power saw online from a local hardware store in your area.
If you have questions about whether your topic will work, please contact your instructor
for approval or for suggestions on the topic.
• The set of instructions must be written on how to accomplish one overall task on the
website.
For example, if the website you have chosen is the Maryland Zoo
(https://www.marylandzoo.org/), you can write a set of instructions on how to purchase
tickets online for the zoo. All three of your personas will then want to purchase tickets
online.
But you could not write about how to purchase tickets online, how to donate to the zoo
online, and how to become a corporate partner of the zoo online. Those are three separate
and unrelated tasks that can be done on the zoo’s website. You must choose one task that
involves various pain points or unique situations for your personas.
• The important features of your set of instructions will be that they are written to a general
audience but also accommodate the specific personas that you wrote for writing
assignment #1.
Some examples of topics are the following. (Keep in mind that you may select your own
topic. These are just examples to help you consider various topics.)
o how to check your balance in your checking account online at your local bank or
credit union
o how to find and borrow a book on your local public library’s website
o how to order a chabchae dish from the local Korean restaurant in your area
o how to locate a product on your local Craigslist site and contact the seller to
arrange for purchase and pickup
o how to order a large pizza online from a local pizzeria in your neighborhood
o how to pay a fee on the website for the Motor Vehicle Association in Maryland
(or the equivalent for your state)
• You must have at least eight steps.
• Each step is to be numbered and is to begin with an imperative verb, as the resources in
the class indicate.
• Every step will include a picture or graphic to help the reader follow the instructions.
• You must have at least two notes written to the user. Last (2019) writes, “…instructions
must often emphasize key points or exceptions. For these situations, you use special
notices—note, warning, caution, and danger notices.” You will incorporate at least two
notes to point out key points or exceptions to the user.
An example of a Note is shown below:
Sections to Include in Your Set of Instructions:
The set of instructions will include the following sections:
• Title
• Overview or Introduction with background information about why a user would want to
accomplish the task you are describing.
• Instructions
o number all of the main steps, as the resources for the class indicate
o do not number the notes. Rather, indicate a note to the reader by using the marker
Note:
o provide a graphic for each step of the instructions
▪ all graphics will be screen captures of the website.
▪ all graphics should be labeled, as demonstrated in the samples posted to
the class.
• A description of how the instructions accommodate the personas. Remember, each one
of your personas had at least one pain point or one unique situation that needs
attention in your set of instructions. Your instructions for this assignment will
accommodate each persona’s pain points or unique situation. It is in this section of the
assignment that you describe how you accommodated them.
Helpful Guides and Resources:
• The Tech Writing Handbook by Dozuki, which is one of the resources listed in our class,
has an appendix that provides tips in writing instructions and incorporating graphics into
instructions.
• The Mayfield Handbook, which is also one of the resources listed in our class, features
excellent tips on writing instructions.
o Section 2.8.3 of the handbook, Instructions and Procedures, will be particularly
helpful.
• Two sample sets of instructions are provided in our class in LEO.
Due Date: Your instructor will notify you of the due date. You will write a first draft, your instructor will
comment on the first draft, and you will submit a second draft using the comments as your guide.
References
Last, S. (2019). Technical writing essentials. https://pressbooks.bccampus.ca/technicalwriting/
,
1
How to Order Food Online for Pickup from Banana Blossom Bistro
Banana Blossom Bistro is a new, trendy, and exciting eatery in Riverdale, Maryland. It features
excellent Asian cuisine at a reasonable price. The service is fast and efficient. The mission is
people-centered. You cannot go wrong in ordering a meal from Banana Blossom Bistro. You
will be supporting the local community, guarding your wallet, and honoring your appetite.
Moreover, Banana Blossom is convenient for online ordering and pickup. The restaurant is
accessible from main roads in Hyattsville and Riverdale. It is 20 minutes from the District of
Columbia. It is the perfect place to order online, pick up your food, and proceed on your way.
Banana Blossom respects your privacy. If you order online, they promise not to text you, email
you, or contact you in any way to promote any specials or entrées. They value you as a
customer. They don’t manipulate you as a statistic.
1. From your preferred web browser, access bananablossombistro.com.
Figure 1
Home Page of Banana Blossom Bistro
2. Select ORDER ONLINE from the menu options.
Figure 2
2
3. If you would like to create an account to make future ordering easier, select Create
Account in the upper right-hand corner of our home page. If not, please move on to step
#5.
Figure 3
4. Fill in your email address and password and select Login to log in with your newly
created account.
Figure 4
M enu I tem to Order Online
Option to Create an Account
3
Email and Password for the Option to Create an Account
.
5. Select the edit button for Pickup for now.
Figure 5
6. Select your desired pick-up time.
a. If you desire to pick up your food in 30 minutes, keep the Order now button
selected.
Figure 6
Edit B utton for the Option to Pickup for N ow
4
Option to Order Now
b. If you desire to order your pickup for later, select Schedule for later and select a
time from the drop-down menu.
Figure 7
Option to Schedule Pickup for L ater
5
7. Select your desired dish.
Figure 8
Menu Options
Note: If you prefer one of our specials as
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