HRM 7004 WEEK 7 ASSIGNMENT
HRM-7004 v4: Supervising in the 21ST Century
Week 7
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How to Effectively Supervise
According to Portland Community College’s Continuous Learning for Individuals, Management, and Business (CLIMB) Institute, the key qualities of a successful supervisor are: 1) Effective Communication; 2) Leadership; 3) Empathy and Compassion; 4) Conflict Resolution; 5) Ability to Delegate; 6) Problem Solving; 7) Time and Priority Management, and 8) Confidence (2019). All very important, but somewhat hard for some supervisors to obtain.
It has further been expressed that employees with a higher level of workplace trust and positive relationships have a lower risk of developing mental health issues. In a study with 28,900 participants spanning across 35 European countries, Kizuki and Fujiwara (2020) concluded that more positive supervisor behavior increases workplace trust and, in return, contributes to a higher level of psychological well-being.
In a study conducted by Patterson (2019) focusing on social workers stepping into a supervisory role for the first time, it was noted that if managers do not have the time for reflection within their own work schedule, it is less likely that they will quickly adopt a supervision style which is open and inquiring. The lack of reflection time could have a negative effect on a supervisor being open and willing to change their views on what is an appropriate course of action in future situations.
References:
Kizuki, M., & Fujiwara, T. (2020). Quality of supervisor behavior, workplace social capital and psychological well-being. Occupational Medicine, 70(4), 243–250.
Patterson, F. (2019). Supervising the supervisors: What support do first-line supervisors need to be more effective in their supervisory role? Aotearoa New Zealand Social Work Review, 31(3), 46–57.
Portland Community College CLIMB. (2019, August 9). 8 Key qualities for successful supervisors.
Weekly Resources and Assignments
Week 7 Resources
• Beginning and Expert Supervisors’ Descriptions of Effective and Less Effective Supervision
Kemer, G., Sunal, Z., Li, C., & Burgess, M. (2019). Beginning and expert supervisors’ descriptions of effective and less effective supervision. Clinical Supervisor, 38(1), 116–134.
Explores effective, and less effective, supervisor qualities in the academic setting.
• The Do and Don’ts of Supervisor Behavior
Petrişor, A., Maricuţoiu, L. P., & Sava, F. A. (2021). The do and don’ts of supervisor behavior. Supervisor personality as a predictor for subordinate job insecurity and citizenship behaviors. Human Resources Psychology, 19(1), 6–16.
This article investigated the relationship between supervisor behavior and employee perceptions.
• Supervising the Supervisors
Patterson, F. (2019). Supervising the supervisors: What support do first- line supervisors need to be more effective in their supervisory role? Aotearoa New Zealand Social Work Review, 31(3), 46–57. 10.11157/anzswj-vol31iss3id647
This article examines needed resources for new supervisors, specific to the field of social work.
• Quality of Supervisor Behavior, Workplace Social Capital and Psychological Well-being
Kizuki, M., & Fujiwara, T. (2020). Quality of supervisor behavior, workplace social capital and psychological well-being. Occupational Medicine, 70(4), 243–250.
This article examines the relationship between supervisor behavior and psychological well-being of employees.
Week 7 – Assignment: Determine Qualities of an Effective Supervisor
Over the last week, you have examined what it takes to be a successful supervisor. Now, it is your turn to be the teacher as you create a PowerPoint presentation depicting the positive attributes an effective supervisor needs to possess when teaching a seminar on this topic.
In your presentation, be sure to include the following slides:
• Title Page (1 slide)
• Introduction (1 slide)
• Needed Skillset (3-4 slides)
• Additional Training to Gain Skillset (2-3 slides)
• References (1+ slide)
Length: PowerPoint presentation with 8-10 Slides, 75-100 words in notes section of each slide
References: Include a minimum of 3 scholarly references.
The completed assignment should address all of the assignment requirements, exhibit evidence of concept knowledge, and demonstrate thoughtful consideration of the content presented in the course. The writing should integrate scholarly resources, reflect academic expectations and current APA standards
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