Interpersonal Communication Conflict Discussion

In your opinion, state the goal of Mr. Masry/Erin Brockovich and the goal of PG&E. What is the best conflict management style to use in this situation?

Explain your thoughts using specific aspects of the conflict management style.

Be sure to include specific examples from the scene to support the conflict management style you choose.

For review, conflict management styles include:

Compromise

Collaboration

Competition

Accommodation

Avoidance

Question 2 (25 points)

In 100-150 words answer the following:
Define two of the power bases in your own words that are present in this scene.
Provide specific examples from the scene to support your answer.

You can choose from the following power bases:

Reward

Referent
Coercive
Legitimate
Expert.
Question 3 (25 points)
In 100-150 words answer the following:

What conflict triggers are present in this scene? How are conflict triggers displayed by Mr. Masry, Erin Brockovich, and/or PG&E?

Include at least 2 of the following concepts in your answer.

Criticism

Feeling entitled

Perceived lack of fairness

More perceived costs than rewards

Different perspectives

Stress and lack of rest

Dialectical tension

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