As a nurse leader, you must be able to identify the key stakeholders in the adoption of a new or upgraded telehealth technology. In addition, you must be able
As a nurse leader, you must be able to identify the key stakeholders in the adoption of a new or upgraded telehealth technology. In addition, you must be able to communicate the benefits and strategic value of the technology to obtain their support and ensure effective use of the technology. One method of communicating with stakeholders is to introduce them to the technology in a department meeting. In this meeting, it is important to discuss how this technology will enhance care and improve quality and safety outcomes.
This provides an opportunity for you to consider how you would introduce to stakeholders the new or upgraded telehealth technology that was the focus of your previous assessment with the goal of obtaining their buy in and support.
you are encouraged to think about how you can generate wider stakeholder interest and support within your organization or practice setting for the acquisition of the new or upgraded telehealth technology currently under consideration, based on the results of your needs assessment. Consider who is most likely to have the greatest influence on key project success and who might be a good choice to champion the project. In addition, you may want to begin thinking about how you will approach the design of your presentation slides.
Prepare for the Meeting
- Identify the key stakeholders who should attend the meeting.
- Draft a meeting announcement and agenda.
Develop Your Presentation
- Explain how the new or upgraded telehealth technology will support enhanced patient outcomes and organizational effectiveness.
- Identify the outcome measures the organization or patient care setting will use to determine the effectiveness of the technology.
- Address patient confidentiality and privacy concerns associated with the use of this technology.
- Identify the steps and timeline needed to deploy the technology.
- Develop slides that augment your presentation.
- Argue persuasively to obtain stakeholder agreement with and support for the technology.
- Support assertions, arguments, propositions, and conclusions with relevant and credible evidence.
MSN-FP6214 Assessment 2
MSN-FP6214 Assessment 2
Guiding Questions
Stakeholder Meeting
This document is designed to give you questions to consider and additional guidance to help you successfully complete the department meeting assignment. You may find it useful to use this document as a pre-writing exercise, an outlining tool, or as a final check to ensure that you have sufficiently addressed all the grading criteria for this assignment. This document is a resource to help you complete the assignment. Do not turn in this document as your assignment submission.
Preparing for the Meeting
Criterion
Identify the key stakeholders who should attend the meeting.
Why did you choose these people? Consider:
· Who is most likely to have the greatest influence on key project success factors, such as leadership or project resources?
· Who, within the department, could champion the project?
· Who is best positioned to help staff transition to the new technology?
· What other reasons might you have for their selection?
Remember that your underlying purpose is to generate stakeholder interest in the new technology and obtain their support for the acquisition.
Draft a meeting announcement and agenda.
Does your agenda accurately reflect the purpose and scope of the meeting?
Are your agenda items clear and succinct?
Will your agenda serve as a checklist to ensure that you have covered all of the intended discussion topics?
Developing Your Presentation
Explain how the new or upgraded telehealth technology will support enhanced patient outcomes and organizational effectiveness.
What are the goals, elements, and overall scope of a plan most likely to garner support for implementation?
Determine the capabilities of the technology to address key outcomes.
How will the technology affect quality and safety?
Identify the outcome measures the organization or patient care setting will use to determine the effectiveness of the technology.
What outcomes are reflective of quality and safety concerns?
What does the outcome measurements data show?
Address patient confidentiality and privacy concerns associated with the use of this technology.
What information security concerns are likely to be raised?
How will you allay those concerns?
Does the technology provide any enhanced safeguards that could a selling point?
Identify the steps and timeline needed to deploy the technology.
What are the responsibilities of staff for implementing an action plan?
What resources do you need to implement an action plan?
What is your best estimate of a reasonable timeline for deployment? Consider the potential causes of delay.
Develop slides that augment your presentation.
Refer to the presentation design tips below.
Argue persuasively to obtain stakeholder agreement with, and support for, the technology.
Express your main points, arguments, and conclusions coherently and convincingly.
Address the anticipated needs and concerns of your audience.
Rehearse your presentation before making your final recording.
Support assertions, arguments, propositions, and conclusions with relevant and credible evidence.
Integrate relevant and credible evidence from at least three peer-reviewed journals or professional industry publications.
Is your supporting evidence clear and explicit?
· How or why does particular evidence support a claim?
· Will your audience see the connection?
Did you summarize, paraphrase, and quote your sources appropriately?
Presentation Design Tips
Being able to effectively address any audience is a necessary leadership skill. Remember that you are the speaker, not a projectionist. Your purpose is not to present a slide show. Your audience is there to listen to what you have to say, not read your slides—or worse, listen to you read them. Design your presentation slides to compliment and reinforce your message and engage your listeners.
The following tips will help you create presentation slides that work to your advantage:
Use a professional presentation template, or one used in your organization.
Ensure that your slide background provides sufficient visual contrast for your text and graphics.
Consider your intended audience and how best to communicate effectively with them.
Focus on the content of your presentation and the development of your key points. Remember that your purpose is to garner support for your change proposal.
Create slides that augment your presentation. They should not be your presentation.
Be judicious in your use of bulleted lists. You might even consider a separate slide for some of your key points.
Use speaker notes to record the details you want to communicate to your audience.
Speaker notes can also serve as an audio recording script.
Use images and graphics, when the visual representation of information facilitates understanding or effectively reinforces key points.
Avoid using images that are simply decorative. They can be a visual distraction and do not contribute to your message.
Avoid using flashy slide transitions and animations. They can be both distracting and annoying. Keep your slide transitions consistent throughout the presentation.
Add a slide to the end of your presentation to prompt questions from the audience.
Proofread your slides to minimize errors that could distract the audience and make it more difficult to focus on the substance of your presentation.
Submission Reminders
Have you explained, clearly, how the technology will support departmental or organizational effectiveness?
Have you described the advantages of the system, including key aspects of safety and quality?
Have you adequately addressed the cost to the organization and other relevant financial considerations?
Have you identified the steps needed to deploy the technology, including a timeline for deployment?
Have you presented your plan for leading change, including staff training and countering potential resistance?
Have you argued persuasively to obtain agreement with, and support for, the new technology?
Are your claims and conclusions well supported by at least three sources of credible evidence?
Do you have 10–15 slides that effectively support your presentation, without being your presentation?
Have you proofread your slides to minimize errors that could distract the audience and make it more difficult to focus on the substance of your presentation?
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By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:
· Competency 1: Evaluate technologies used to gather patient data; inform diagnoses; and enhance care quality, safety, and outcomes.
· Explain how a new or upgraded telehealth technology will support enhanced patient outcomes and organizational effectiveness.
· Competency 2: Develop a collaborative technology integration strategy.
· Identify the key stakeholders who should attend a technology acquisition meeting.
· Identify the steps and timeline needed to deploy a new or upgraded telehealth technology.
· Competency 3: Develop a strategy for managing technology use that enhances patient care and organizational effectiveness.
· Identify the outcome measures an organization or patient care setting will use to determine the effectiveness of a new or upgraded telehealth technology.
· Competency 4: Promote effective technology use policies that protect patient confidentiality and privacy.
· Address patient confidentiality and privacy concerns associated with the use of a new or upgraded telehealth technology.
· Competency 5: Communicate effectively with diverse audiences, in an appropriate form and style, consistent with applicable organizational, professional, and scholarly standards.
· Draft a meeting announcement and agenda.
· Develop slides that augment a multimedia presentation.
· Argue persuasively to obtain stakeholder agreement with, and support for, a new or upgraded telehealth technology.
· Support assertions, arguments, propositions, and conclusions with relevant and credible evidence.
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NURS-FPX6214: HEALTHCARE INFORMATICS AND TECHNOLOGY STAKEHOLDER MEETING
CAPELLA UNIVERSITY DENNISE SANCHEZ
DR. JESSICA GARNER AUGUST 2022
ANNOUNCEMENT
Stakeholder meeting on Friday September the 2nd at 2 pm and 10 pm at conference room (501)
• Required attendance for : Doctors, nurses, respiratory therapists
• Refreshments provided my management • Introduction to Telehealth services at Premier hospital!
• Benefits by patients and providers
Meeting Agenda
• Telehealth services and benefits
• Identify needs
• Key issues
• Outcomes
• Privacy and confidentiality
• HIPAA
• Impact to stakeholders
• Questions and discussions
TELEHEALTH SERVICES AND BENEFITS
• What is Telehealth services?
• Access to health care when and where is needed
• Decrease hospital and clinic wait times
• Decrease anxiety on our providers
• Health care info available
IDENTIFY NEEDS
Follow ups appointment
ratio improvement
Medication teaching and
regimen cooperation
Treatment teaching and diagnostics
Plan of care involvement
Question and answers
3P’s 3R’s
Strategy for Telehealth
KEY ISSUES
• Environmental and diversity
• safe care
• inequalities and lack of access to services provided
• Time
• Duration
OUTCOMES
IMPROVE COMMUNICATION
BETWEEN THE CARE TEAM AND PATIENT
ASSESS AND MODIFY THE PLAN OF CARE
IMPROVE QUALITY OF CARE
FINANCIAL IMPACT SUSTAINABILITY
PRIVACY AND CONFIDENTIALITY
• This technology must be assessed regularly to update any modifications, adhere to safety requirements, regulatory policies, and confidentiality (HIPPA), and enhance privacy precautions.
HIPAA
What is HIPAA
How is use in the health care department
How is affects Telehealth
Potential consequences
IMPACT TO STAKEHOLDERS
IT monitoring Training Consequenc
es Interdisciplin
ary team
QUESTIONS AND DISCUSSIONS? Conclusion!
• Medical Technology archives, document, or provide health care data and provides the easiest ways to develop the adequate quality of care. This gives evidence that health needs assessment methods used with Telehealth will find data to improve the medical field outcomes towards the population health improvement. Health needs assessment benefits will increase the quality and safety of technology methods. These methods have relevance to the pandemic highlights in telehealth use and advance that show the critical importance of implementing health needs assessment (Austin & Kachalia, 2020).
REFERENCE S
- Slide 1
- Announcement
- Slide 3
- Telehealth services and benefits
- Identify needs
- Key issues
- Outcomes
- Privacy and confidentiality
- HIPAA
- Impact to stakeholders
- Questions and discussions?
- References
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