Throughout this course and your career, you will likely need to revise, edit or proofread your colleagues’ written work.

Throughout this course and your career, you will likely need to revise, edit or proofread your colleagues’ written work. You must provide constructive and meaningful feedback. When you do, colleagues appreciate it and gradually learn to trust your judgment, even if they disagree with you sometimes.

Written business communications succeed when they have clear goals and a solid understanding of the audience, situation, and legal context. Conversely, written communication in business is problematic when goals are unclear, the content or method is a mismatch for the audience, and the situation and legal context are misunderstood or ignored.

Too often, employees assume a colleague, customer, or supervisor is on the same page, which is seldom the case. Everyone appreciates 1-2 sentences (or paragraphs) reviewing the key points and describing the document’s purpose. Ensure that paragraphs are short and headings abundant for faster skimming. Few typically read carefully in the business world.

In this assignment, use the attached written business communication that demonstrates some of these pitfalls, and follow this scenario:

• You are on a team that creates written reports supporting your organization’s cybersecurity products and services.
• Your team received a request to write a whitepaper-type report that could be published via the organization’s website. Because the organization is well-known, the website draws multiple audiences.
• This report aims to reach small business owners seeking information about cybersecurity practices.
• The request asked that the report emphasizes the potential cybersecurity threats, including supporting research and positioning the company as an expert in the field. This writing is not to be a sales or promotion document, although it must reflect well on the company’s products and services.

Report to edit: 2018-Retail-Cybersecurity-Report.pdf (file attached)

Two of your teammates have drafted the report above and are eager for your feedback. As you review, consider:

• What is the goal of this communication? Does the report meet the goal?
• Who is the intended audience? Does the report effectively speak to that audience?
• What contextual elements are included? For example, are there legal implications to the report’s contents?
• What is the tone of the document? Is it clear, concise, and professional?
• Put yourself in the position of the intended audience: does the report meet its goal?

Your job is to offer constructive suggestions for improvement and write a memo you would write to the colleagues who wrote this draft. Include at least two tips for revision and two for editing, per the descriptions below.

• Revise = based on the intended audience, the situation, and the legal context, suggest changes to ensure the entirety of the document/proposal is appropriate. What needs to be done to accomplish the goal? Could the report be simplified? Are there any legal implications to the report?
• Edit = ensure proper intros, headings, and backgrounds to orient all parties. Does the report use too much jargon? Note any grammar, spelling, syntax, or punctuation errors that you found.

Then, revise the introduction and conclusion, proofreading carefully to ensure proper grammar, tone, usage, and spelling. Include the revised introduction and conclusion on the final page of the memo.

RUBRIC:
– Suggestions for major revisions – at least two: At least 2 meaningful revisions suggested. The author has clear direction on how to improve the paper overall to meet business writing expectations.
– Suggestions for edits – at least two: At least 2 meaningful edits suggested. The author has clear direction on how to improve specific sections of the paper to meet business writing expectations.
– Revised introduction: Revised introduction clearly expresses goal, is audience-appropriate, and engages the reader’s attention.
– Writing mechanics: No errors in grammar, spelling, syntax, or punctuation.

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