Business messages: corporate memo via email

Business Messages: Corporate Memo via Email

Delivering business messages is a central part of business. You will write professional emails, memos, and more. Sometimes, you will have to reject a favor. Other times, you may have to justify a change in company policy that will require customer notification.

Even worse, you may encounter times when you must make managerial decisions and inform employees that due to budget cuts or other concerns, the company will have to terminate its relationship with employees.

SCENARIO 2 

You are the Sales Department Head at Bestest Buy. The last business quarterly report doesn’t look good. Sales have fallen consecutively for the last three quarters now. The CEO has directed you to release a memo to your sales team informing them of bad news – that their hours, and base salary, will be cut by 20%.

While it’s true that some members of your staff have been underperforming, your CEO has stressed to you that he wants to retain all employees.

YOUR TASK:

Construct a memo that delivers this bad news to your staff. The memo needs to address the entire staff without singling out any employees as individuals.

Deliver the news in a way that keeps employees positive while still giving the bad news. Design the memo to highlight key info and chunk for scanning.

Write the memo from you but come up with a solution that will keep employees happy, while still not costing your department much money. Consider how your CEO will view your incentives. Your CEO does not want you to spend money, but he is okay with you using corporate incentives to keep staff happy and retained.