Implementing CSR activities within organisations to meet sustainable objectives.
College of Banking and Financial Studies Assignment Brief BTEC Higher National Diploma in Business (Level 5) Assignment 2 Student Name /ID Number Unit Number and Title Unit 6: Managing a Successful Business Project (D/618/5039) Academic Year Spring 2023-2024 Unit Assessor Dr Omar Ali Ibrahim/ Mr. Moharanjithan Gnanendran I. V. Name Mr. Vaheed Z Ubaidullah Assignment Title Issue Date Implementing CSR activities within organisations to meet sustainable objectives. 1st May 2024 Formative Feedback Date 20th May 2024 Final Submission Date 27th May 2024 Submission Format: ASSIGNMENT information PLEASE READ 1. The submission is in the form of a power point presentation. This should be written in a concise, formal business style presentation. 2. You are required to make use of headings, paragraphs and subsections as appropriate, and all work must be supported with research and referenced using the Harvard referencing system. 3. Please provide a bibliography using Harvard referencing system if you referred any sources for theoretical parts or questions. 4. The document must be submitted to Turnitin in MS PowerPoint presentation. 5. Presentation of the work using MS PowerPoint. The presentation should be accompanied by detailed speaker notes. Keep the number of slides in your presentation to a maximum of 15. 6. The file must be saved in the format: student ID-MSBP-Formative-A2, for formative submission and student ID-MSBP-Summative-A2, for summative assignment. 7. In case of extenuating situations, the relevant college policies apply Unit Learning Outcomes: LO3 Implement the Project Management Plan (PMP) to communicate results from the research and make conclusions from the evidence of findings. LO4 Reflect on value gained from implementing the project and the project management process. 1 Learning Outcomes and Assessment Criterion Grading Criteria Learning Outcome LO3 Implement the Project Management Plan (PMP) to communicate results from the research and make conclusions from the evidence of findings. LO4 Reflect on value gained from implementing the project and the project management process. Pass Merit P6 Conduct a business project as stated within the PMP and communicate findings. P7 Present data to draw valid and meaningful conclusions and recommendations from data analysis. P8 Reflect on the value of undertaking the business project to meet stated objectives and own learning and performance. M4 Justify conclusions and recommendations drawn from data analysis and findings to meet the stated project objectives. Distinction LO3 and LO4 D3 Critically reflect on the findings from the research and the project management process in supporting stated objectives and own learning. M5 Evaluate the project management process to meet stated objectives and support own learning and performance. PLEASE READ THIS PAGE CAREFULLY TO ENSURE YOU COVER WHAT IS REQUIRED TO SATISFY THE GRADE 2 Vocational Scenario: Assignment activity and guidance: Corporate Social Responsibility is the continuing commitment by business to behave ethically and contribute to economic development while improving the quality of life of the workforce and their families as well as of the local community and society at large (Wolf et al. 2015). Businesses worldwide have increasingly embraced the concept of Corporate Social Responsibility (CSR) to develop and adopt sustainable practices and approaches in their business operations. It is a multifaceted concept that encompasses many different aspects ranging from philanthropy, ethical responsibilities, and environmental considerations. The CSR provides various benefits for the business, including increased employee retention, loyalty, and satisfaction (Ngoc and Usama, 2022). Corporate social responsibility policies will boost business profitability and produce a higher value for all stakeholders by reducing costs and making effective use of resources (Luu, 2019). A socially conscious corporation can gain a competitive edge through initiatives that increase customer happiness and loyalty as well as cost-cutting (Hadj, 2020). Additionally, CSR strengthens a company’s accountability and openness with customers, the media, shareholders, and local communities, enhancing its reputation (Azman and Mustapha, 2018). By reducing opportunistic behaviour and boosting stakeholder participation, CSR can also improve a company’s ability to access additional capital and finance (Ansong, 2017). Most recently, in response to maximizing stakeholder value and expectations, many companies in Oman are adopting the idea of corporate social responsibility (CSR) to create and implement sustainable practices and methods in their business operations. Together with the rise of globalization, these companies are increasingly employ CSR managers, experts, and consultants to produce comprehensive CSR policies and programmes, to give them a competitive edge and build stakeholder trust and loyalty. Assignment Activity and Guidance: As a project manager employed by a reputable firm in Oman, assume that your director has requested you to initiate a project to assess whether the CSR activities implemented by the company have achieved their sustainable objectives. The director needs the report to be submitted in two phases. The first phase must be completed within three months, followed by presentation of the 3 results in the second phase. The second phase of the report, you are required to prepare a MS PowerPoint presentation. The presentation should critically reflect on the findings from the research and the project management process in supporting stated objectives and own learning during the project. To facilitate preparation of the presentation of your business case, you need to review the You will also need to reflect on the success of the project and performance in a personal performance review at the end of the project. This written reflection should be around 500 words. A template of the personal performance review is attached as appendix. NOTE: Please do not forget to attach the personal performance review with the MS PowerPoint presentation. Activity In order to conduct you project successfully to produce your business case you will need take the following steps: Step 1 Project planning 1. Devise a project management plan to map out how you intend to meet the project objectives: Begin with the scope. What activities and tasks as defined in your project must be done in order to make the project a success? Note the milestones or major events or phases in your project. Provide details of activities to be carried out during initiation, planning and execution of the project. Create a work break down structure using a Gantt chart to track the activities to be undertaken. Step 2 Conduct primary and secondary research. 1. Devise a short questionnaire/ or interview questions to complete with employees within the organisation. Include questions on how they define corporate social responsibility (CSR), what are their views of the CSR initiative undergone by the organisation, and its effectiveness in 4 2. Research at least two other organisations to see what type of Corporate social responsibility (CSR) initiatives they have. 3. Research the value and benefits of addressing Corporate social responsibility (CSR) in terms 4. Focus on areas of good practice in Corporate social responsibility (CSR) to build and support your business case. Step 3 Present Findings 1. Collate your research and analyse your findings. 2. Produce and present the business case including an evaluation of tools used to gather research and data to justify your recommendations for implementing wellbeing initiatives. Step 4 Reflective Practice 1. Complete a performance review with your line manager to critically reflect upon the project plan, process and outcomes in terms of your own personal and professional development. Think about how well you have performed and achieved your project objectives, what obstacles did you have to overcome? What worked well or not well? What have you learnt from completing this project? Recommended Resources Please note that the resources listed are examples for you to use as a starting point in your research the list is not definitive www.asana.com Asana, Free project-management tools, (General reference) www.projectmanagement.com, Project management, (General reference) www.projectsmart.co.uk, Project Smart, Articles, Tools, Glossary, (General reference) www.trello.com, Trello, Free project-management tools 5 References Ansong, A. (2017). Corporate Social Responsibility and Access to Finance among Ghanaian SMEs: The Role of Stakeholder Engagement. Cogent Business and Management. 4(1), 1-13. 10.1080/23311975.2017.1385165. Azman, N., and Mustapha, M. (2018). Benefits and challenges of corporate social responsibility implementations: Evidence from manufacturing sector in Malaysia. International Journal of Engineering and Technology (UAE). 7. 215-218. 10.14419/ijet.v7i2.29.13320. Dritsaki ,C., (2017). Toda-Yamamoto Causality Test between Inflation and Nominal Interest Rates: Evidence from Three Countries of Europe. International Journal of Economics and Financial Issue. 7(6), 120-129 Hadj, T. B. (2020). Effects of corporate social responsibility towards stakeholders and environmental management on responsible innovation and competitiveness. Journal of Cleaner Production, 250, 119490. Kiliç, M., and Kuzey, C. (2017), Factors influencing sustainability reporting: evidence from Turkey. In Tunca Çaliyurt, K. and Günay, S.G. (Ed.), Recent Issues in Accounting Finance versity, Edirne, 139-175. Luu, T., (2019). CSR and customer value co-creation behavior: The moderation mechanisms of servant leadership and relationship marketing orientation. Journal of Business Ethics, 155(2), 379-398, 10.1007/s10551-017-3493-7 Ngoc, T., and Usama, A. (2022). Impact of corporate social responsibility on customer loyalty: Evidence from the Vietnamese jewelry industry. Cogent Business and Management, 9:1, DOI: 10.1080/23311975.2022.2025675 Wolf, R., Issa, T. and Thiel M. (2015). Empowering Organizations through Corporate Social Responsibility. Hershey, PA: IGI Global. DOI: 10.4018/978-1-4666-7294-9 Useful resources for Corporate social responsibility (CSR): Type of Resource Online resources Online article Resource Titles Links Corporate Responsibility: Frequently asked questions Corporate Responsibility: Factsheet https://www.oecd.org/corporate/ 6 https://www.cipd.co.uk/knowledg e/strategy/corporateresponsibility/factsheet Online guidelines Online article Corporate governance: new reporting regulations https://www.gov.uk/government/ publications/corporategovernance-new-reportingregulations Introduction to Ethical Organizations and Leadership Useful resources for Project Management: Type of Resource Resource Titles Links Online Resources What is Project Management? Online Resources Project Management links: https://www.apm.org.uk/resourc es/what-is-project- management/ https://www.mindtools.com/ pages/main/newMN_PPM.ht m Online article Demystifying the 5 phases of project management Online Resources A range of project management resources available in the resource library on HN Global 7 https://www.smartsheet.com/bl og/demystifying-5-phasesproject-management https://hnglobal.highernationals. com/subjects/business/resourcelibrary Additional materials HN Global HN Global (2021) Reading Lists. Available at: https://hnglobal.highernationals.com/learningzone/reading-lists HN Global (2021) Student Resource Library. Available at: https://hnglobal.highernationals.com/subjects/resource-libraries HN Global (2021) Textbooks. Available at: https://hnglobal.highernationals.com/textbooks Journals/Textbooks ALQASSABI, M. (2020). Insights on Sustainability of Small and Medium Enterprises in Oman: A Conceptual Framework. International Journal of Economics and Financial Issues. 10(1), 209-218. DINSMORE, P. and CABANIS-BREWIN, J. (2018). The AMA Handbook of Project Management. 5th Ed. AMACON. FLICK, U. (2020) Introducing Research 3rd Ed. London: SAGE. GRAY, D. (2017) Doing Research in the Real World. 4th Ed. London: SAGE. MAYLOR, H. (2021) Project Management. 5th Ed. Harlow: Pearson. SAUNDERS, M., LEWIS, P. and THORNHILL, A. (2019) Research Methods for Business Students. 8th Ed. Harlow: Pearson. 8 LEARNER ASSESSMENT SUBMISSION AND DECLARATION When submitting evidence for assessment, each learner must sign a declaration confirming that the work is their own. Please list the evidence submitted for each task. Indicate the page numbers where the evidence can be found or describe the nature of the evidence (e.g. video, illustration). Task ref. Evidence submitted Page numbers or Description LO 3 LO 4 Additional comments to the Assessor: Learner declaration I certify that the work submitted for this assignment is my own. I have clearly referenced any sources used in the work. I understand that false declaration is a form of malpractice. Learner signature: Date: 9 ASSESSMENT RECORD SHEET FORMATIVE FEEDBACK Programme BTEC HND BUSINESS LEVEL 5 Learner name Assignment title Implementing CSR activities within organisations to meet sustainable objectives. Assessor name Unit no. & title Unit 6: Managing a Successful Business Project (D/618/5039) Targeted learning aims/assessment LO 3 and LO 4 criteria Dr Omar Ali / Mr Moharanjithan Gnanendran First Submission: 27th May 2024 Deadline Targeted criteria Date submitted Criteria achieved Assessment comments P6 P7 P8 M4 M5 D3 General comments Assessor declaration own. The learner has clearly referenced any sources used in the work. I understand that false declaration is a form of malpractice. Assessor signature Date Date of feedback to learner Resubmission authorisation Date by Lead Internal Verifier* * All resubmissions must be authorised by the Lead Internal Verifier. Only one resubmission is possible per assignment, providing: The learner has met initial deadlines set in the assignment, or has met an agreed deadline extension. The tutor considers that the learner will be able to provide improved evidence without further guidance. Evidence submitted for assessment has been authenticated and accompanied by a signed and dated declaration of authenticity by the learner. **Any resubmission evidence must be submitted within 15 working days of receipt of results of assessment. 10 ASSESSMENT RECORD SHEET – RESUBMISSION SUMMATIVE FEEDBACK Date Deadline 27th May 2024 submitted Targeted Criteria Assessment comments criteria achieved P6 P7 P8 M4 M5 D3 General comments Learner Declaration I certify that the evidence submitted for this assignment is my own. I have clearly referenced any sources used in the work. I understand that false declaration is a form of malpractice. Learner signature Date Assessor declaration own. The learner has clearly referenced any sources used in the work. I understand that false declaration is a form of malpractice. Assessor signature Date Date of feedback to learner 11 Performance Review Template Performance review: What did you aim to achieve through your work? Did your work succeed in achieving your aims? How do you know? Specifically, please outline any evaluation and assessment undertaken. What aspects of your development process do you think worked well and why? Evaluate all aspects of the project (e.g. initial research, concept development, development process, presentation, etc.) from a range of perspectives. What problems emerged during the project and how were they tackled? Was there timely identification of issues and resolution during the project process? What did you learn from undertaking the project? What are the strengths and weaknesses of your process that you have identified? How could your process improve for the future? 12
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