FPX5001 healthcare administration
Asst 3 P1A Please follow all the DISTINGUISHED rules on the Scoring Guide!!!!!!! And please let me know if I miss any other information that you need. Thanks. Write a 3-5 page report for a senior leader that communicates your evaluation of current organizational or interprofessional team performance, with respect to prescribed benchmarks set forth by government laws and policies at the local, state, and federal levels. Choose one of the following two options for a performance dashboard to use as the basis for your evaluation: Option 1: Dashboard Metrics Evaluation Simulation Use the data presented in your Assessment 1 Dashboard and Health Care Benchmark Evaluation activity as the basis for your evaluation. Note: The writing you do as part of the simulation could serve as a starting point to build upon for this assessment. Option 2: Actual Dashboard Use an actual dashboard from a professional practice setting for your evaluation. If you decide to use actual dashboard metrics, be sure to add a brief description of the organization and setting that includes: • • • • The size of the facility that the dashboard is reporting on. The specific type of care delivery. The population diversity and ethnicity demographics. The socioeconomic level of the population served by the organization. Note: Ensure your data are Health Insurance Portability and Accountability Act (HIPAA) compliant. Do not use any easily identifiable organization or patient information. To complete this assessment: 1. 4. Review the performance dashboard metrics in your Assessment 1 Dashboard and Health Care Benchmark Evaluation activity, as well as relevant local, state, and federal laws and policies. Consider the metrics that are falling short of the prescribed benchmarks. Note: The writing you do as part of the simulation could serve as a starting point to build upon for this assessment. 2. Write a report for a senior leader that communicates your evaluation of current organizational or interprofessional team performance, with respect to prescribed benchmarks set forth by government laws and policies at the local, state, and federal levels. In addition, advocate for ethical and sustainable action to address benchmark underperformance and explain the potential for improving the overall quality of care and performance, as reflected on the performance dashboard. 3. Make sure your report meets the Report Requirements listed below. Structure it so that it will be easy for a colleague or supervisor to locate the information they need, and be sure to cite the relevant health care policies or laws when evaluating metric performance against established benchmarks. Dashboard Metrics Evaluation Scoring Guide CRITERIA Evaluate dashboard metrics associated with benchmarks set forth by local, state, or federal health care laws or policies. NONPERFORMANCE Does not evaluate dashboard metrics associated with benchmarks set forth by local, state, or federal health care laws or policies. BASIC PROFICIENT DISTINGUISHED Evaluates dashboard metrics not clearly associated with benchmarks set forth by local, state, or federal health care laws or policies, leading to unsubstantiated conclusions about organizational performance. Evaluates dashboard metrics associated with benchmarks set forth by local, state, or federal health care laws or policies. Provides an objective, accurate evaluation of dashboard metrics associated with benchmarks set forth by local, state, or federal health care laws or policies. Clearly articulates organizational performance shortfalls and any CRITERIA NONPERFORMANCE BASIC PROFICIENT DISTINGUISHED gaps in information affecting the evaluation. Analyze the consequence(s) of not meeting prescribed benchmarks and the impact this has on health care organizations or teams. Does not identify the consequence(s) of not meeting prescribed benchmarks and the impact this has on health care organizations or teams. Identifies the consequence(s) of not meeting prescribed benchmarks and the impact this has on health care organizations or teams. Analyzes the consequence(s) of not meeting prescribed benchmarks and the impact this has on health care organizations or teams. Analyzes the consequence(s) of not meeting prescribed benchmarks and the impact this has on health care organizations or teams. Identifies clear implications of such consequences for the organization or team and acknowledges assumptions underlying the analysis. Evaluate a benchmark underperformance in a health care organization or interprofessional team that has the potential for greatly improving quality or performance. Does not evaluate a benchmark underperformance in a heath care organization or interprofessional team that has the potential for greatly improving overall quality or performance. Conducts an evaluation of a benchmark underperformance in a heath care organization or interprofessional team that misinterprets or overlooks factors that are key to a clear understanding of the potential for improving overall quality or performance. Evaluates a benchmark underperformance in a heath care organization or interprofessional team that has the potential for greatly improving overall quality or performance. Evaluates a benchmark underperformance in a heath care organization or interprofessional team that has the potential for greatly improving overall quality or performance. Provides a compelling and fully substantiated argument for the chosen benchmark’s potential impact on quality of performance. Advocate for ethical and sustainable action(s), directed toward an appropriate group of stakeholders, needed to address a benchmark underperformance. Does not advocate for ethical and sustainable action(s) needed to address a benchmark underperformance. Advocates for ethical and sustainable action(s) needed to address a benchmark underperformance. Advocates for ethical and sustainable action(s), directed toward an appropriate group of stakeholders, needed to address a benchmark underperformance. Advocates for ethical and sustainable action(s), directed toward an appropriate group of stakeholders, needed to address a benchmark underperformance. Argues effectively for recommended actions underscored by a clear and perceptive explanation of the ethical principles and sustainability goals to guide such actions. NONPERFORMANCE BASIC PROFICIENT DISTINGUISHED Organize content so ideas flow logically with smooth transitions. Does not organize content for ideas to flow logically with smooth transitions. Organizes content with some logical flow and smooth transitions. Organizes content so ideas flow logically with smooth transitions. Organizes content so clarity is enhanced and all ideas flow logically with smooth transitions. Support main points, assertions, arguments, conclusions, or recommendations with relevant and credible evidence. Does not support main points, assertions, arguments, conclusions, or recommendations with relevant and credible evidence. Does not support main points, assertions, arguments, conclusions, or recommendations with relevant and credible evidence. Supports main points, assertions, arguments, conclusions, or recommendations with relevant and credible evidence. Supports main points, assertions, arguments, conclusions, or recommendations with relevant, credible, and convincing evidence. Skillfully combines virtually error-free source citations with a perceptive and coherent synthesis of the evidence. CRITERIA 5. P2 B Write a 3-5 page policy proposal and practice guidelines for improving quality and performance associated with the benchmark metric underperformance you advocated for improving in Assessment 1. Propose an organizational policy and practice guidelines that you believe will lead to an improvement in quality and performance associated with the benchmark underperformance you advocated for improving in Assessment 1. Be precise, professional, and persuasive in demonstrating the merit of your proposed actions. Policy Proposal Scoring Guide CRITERIA Explain and interpret for stakeholders the need for creating a policy and practice guidelines to address a shortfall in meeting a benchmark metric prescribed by local, state, or federal health care policies or laws. NONPERFORMANCE Does not explain the rationale for a policy and practice guidelines addressing benchmark underperformance. BASIC PROFICIENT DISTINGUISHED Explains the rationale for a policy and practice guidelines addressing benchmark underperformance, irrespective of a particular need. Explains the need for creating a policy and practice guidelines to address a shortfall in meeting a benchmark metric prescribed by local, state, or federal health care policies or laws, but does not relate to stakeholders. Explains the need for creating a policy and practice guidelines to address a shortfall in meeting a benchmark metric prescribed by local, state, or federal health care policies or laws. Clearly articulates the effects of benchmark underperformance and draws sound conclusions about the potential repercussions of inaction, based on credible evidence and relates information to stakeholder group. CRITERIA NONPERFORMANCE BASIC PROFICIENT DISTINGUISHED Summarize a proposed organizational policy or practice change guideline and analyze the potential effects of environmental factors on recommended practice guidelines. Does not summarize a proposed organizational policy and practice guidelines or identify environmental factors that can affect recommended practice guidelines. Provides a summary that paints an unclear picture of a proposed organizational policy and practice guidelines or does not expand on environmental factors that can affect recommended practice guidelines. Summarizes a proposed organizational policy and practice guidelines. Analyzes the potential effects of environmental factors on recommended practice guidelines. Succinctly summarizes a proposed organizational policy and practice guidelines. Analyzes the potential effects of environmental factors on recommended practice guidelines. Identifies clear cause-and-effect relationships and the influence of those factors on specific recommendations. Explain how ethical, evidence-based practice guidelines to improve targeted benchmark performance will impact a stakeholder group needed for successful implementation of the policy or practice change. Does not recommend practice guidelines to improve targeted benchmark performance or identify how it will affect the stakeholder group’s work. Recommends practice guidelines to improve targeted benchmark performance that will affect the stakeholder group’s work. Recommends ethical, evidencebased practice guidelines to improve targeted benchmark performance. Explains how a proposed policy and practice guidelines will affect how a stakeholder group does its work. Recommends ethical, evidence-based practice guidelines to improve targeted benchmark performance. Provides an honest and accurate assessment of practice changes and their precise impact on stakeholders. Provides clear and compelling justification, substantiated by credible evidence. Explain why particular stakeholders and groups must be involved in further development and implementation of a proposed policy or practice change to improve quality and outcomes. Does not explain why particular stakeholders and groups must be involved in further development and implementation of a proposed policy or practice change to improve quality and outcomes. Identifies stakeholders and groups who are not the most logical choices to be involved in further development and implementation of a proposed policy and practice guidelines and implementation of a proposed policy or practice change to improve quality and outcomes. Explains why particular stakeholders and groups must be involved in further development and implementation of a proposed policy and practice guidelines change to improve quality and outcomes. Provides a perceptive and succinct explanation of why particular stakeholders and groups must be involved in further development and implementation of a proposed policy and practice guidelines. Offers clear and convincing rationale for stakeholder and group engagement and how it strengthens policy and facilitates changes in practice to improve quality outcomes. Present strategies for collaborating with a stakeholder group to implement a proposed policy and practice guidelines. Does not present strategies for collaborating with a Presents stakeholder collaboration Presents strategies for collaborating Presents strategies for collaborating with a stakeholder CRITERIA NONPERFORMANCE BASIC PROFICIENT DISTINGUISHED stakeholder group to implement a proposed policy and practice guidelines. strategies for implementing a proposed policy and practice guidelines that lack clear relevance or insight into the positions and perspectives of the stakeholder group. with a stakeholder group to implement a proposed policy and practice guidelines. group to implement a proposed policy and practice guidelines. Makes a compelling case for the importance of stakeholder collaboration and considers stakeholder perspectives by addressing possible objections. Organize content so ideas flow logically with smooth transitions. Does not organize content for ideas to flow logically with smooth transitions. Organizes content with some logical flow and smooth transitions. Organizes content so ideas flow logically with smooth transitions. Organizes content so clarity is enhanced and all ideas flow logically with smooth transitions. Support main points, assertions, arguments, conclusions, or recommendations with relevant and credible evidence. Does not support main points, assertions, arguments, conclusions, or recommendations with relevant and credible evidence. Sources lack relevance or credibility, or the evidence is not persuasive or explicitly supportive of main points, assertions, arguments, conclusions, or recommendations. Supports main points, assertions, arguments, conclusions, or recommendations with relevant and credible evidence. Supports main points, assertions, arguments, conclusions, or recommendations with relevant, credible, and convincing evidence. Skillfully combines virtually error-free source citations with a perceptive and coherent synthesis of the evidence. P3 C Design a training session presentation (8-12 slides) for one of the role groups in the organization that will be responsible for implementation. To help ensure a smooth rollout and implementation of your proposed policy and practice guidelines, design a training session presentation for one of the role groups in the organization that will be responsible for implementation. • • • • • Provide a brief summary of your strategies for working with your chosen role group. Explain the impact of the new policy on the group and the importance of the change to improve quality of care. Explain how the group is important in implementing your proposed policy and practice guidelines and why you chose this group to pilot your proposal. Determine appropriate instructional content and explain to the group the learning activities and materials they should expect during the training session. Prepare an annotated agenda for a two-hour training session. During this training session, you will want to ensure that the individuals you are training understand the new policy and practice guidelines. You will need them to buy into the importance of the policy in improving the quality of care or outcomes and their key role in successful policy implementation. You must help them acquire the knowledge and skills they need to be successful in implementing the policy and practice guidelines. As outcomes of this training session, participants are expected to: • • • • • Understand the organizational policy and practice guidelines to be implemented. Understand the importance of the policy to improving quality or outcomes. Understand that, as a group, they are key to successful implementation. Possess the necessary knowledge and skills for successful implementation. Training Session for Policy Implementation Scoring Guide CRITERIA NONPERFORMANCE BASIC PROFICIENT DISTINGUISHED Summarize evidence-based strategies for working with a selected role group to promote their buy-in and prepare them to implement a new policy and apply associated practice guidelines to their work. Does not suggest approaches for working with a specific group to ensure buy-in and preparedness to implement a policy and apply practice guidelines. Suggests poorly developed approaches for working with a specific group, which will not clearly ensure buy-in and preparedness, or strategies are not supported by evidence. Summarizes evidence-based strategies for working with a selected role group to promote their buy-in and prepare them to implement a new policy and apply associated practice guidelines to their work. Succinctly summarizes evidence-based strategies for working with a selected role group to promote their buy-in and prepare them to implement a new policy and apply associated practice guidelines to their work. Argues effectively for the efficacy of these strategies and suggests insightful measures indicative of early success. Explain the impact of a new policy and practice guidelines. Does not describe a new policy and practice guidelines. Describes a new policy and practice guidelines. Explains the impact of a new policy and practice guidelines. Explains the impact of a new policy and practice guidelines. Offers clear insight into their implementation and effects on the role group’s daily work routines and responsibilities. Interprets complex policy considerations or practice guidelines with respect and clarity. Justify the importance of a new policy and practice guidelines with regard to improving the quality of care or outcomes related to a selected role group’s work. Does not justify the importance of a new policy and practice guidelines with regard to improving the quality of care or outcomes related to a selected role group’s work. Presents unconvincing justification for the importance of a new policy and practice guidelines with regard to improving the quality of care or outcomes related to a selected role group’s work. Justifies the importance of a new policy and practice guidelines with regard to improving the quality of care or outcomes related to a selected role group’s work. Justifies the importance of a new policy and practice guidelines with regard to improving the quality of care or outcomes related to a selected role group’s work. Presents a compelling and persuasive argument that will appeal to the group. CRITERIA NONPERFORMANCE BASIC PROFICIENT DISTINGUISHED Explain a selected role group’s importance in implementing a new policy and practice guidelines. Does not describe the selected group’s role in implementing a new policy and practice guidelines. Describes the selected group’s role in implementing a new policy and practice guidelines. Explains a selected role group’s importance in implementing a new policy and practice guidelines. Provides a clear, concise, explanation of a selected role group’s importance in implementing a new policy and practice guidelines. Suggests an empowering, future vision highlighting the positive contributions of the group. Determine appropriate and effective instructional content, learning activities, and materials for a training session. Does not describe instructional content, learning activities, and materials for a training session. Describes instructional content, activities, and materials for a training session. Determines appropriate and effective instructional content, learning activities, and materials for a training session. Determines appropriate and effective instructional content, learning activities, and materials for a training session. Provides convincing justification for the effectiveness of each proposed activity in supporting learning and skill development, exhibiting insight into the group’s work and the particular demands of implementing a new policy and practice guidelines. Deliver a persuasive, coherent, and effective audiovisual presentation. Does not deliver a persuasive, coherent, and effective audiovisual presentation. Delivers an audiovisual presentation that lacks clear purpose, coherence, or focus, or is supported by slides that that add minimal value to the presentation. Delivers a persuasive, coherent, and effective audiovisual presentation. Delivers a persuasive, coherent, and effective audiovisual presentation, well suited to the information needs and concerns of the target audience. Presents clear and convincing arguments and main points, well supported by errorfree slides that adhere to visual design best practices.
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