A physical therapist receives a phone call from a woman demanding to know when her daughter-in-law’s next appointment is.
A physical therapist receives a phone call from a woman demanding to know when her daughter-in-law’s next appointment is. The therapist tells the woman that she cannot disclose any information, and the woman becomes very angry and abusive, threatening to make a complaint. After the phone call, the therapist logs into the electronic medical record system to make a note about the conversation. However, since the two women share the same last name, the therapist accidentally accesses the woman’s record instead of the daughter-in-law’s record. The therapist realizes the mistake, but not before spotting that the woman suffers from a serious mental health disorder, which might explain her behavior on the phone. The therapist mentions to her supervisor the possibility of a complaint being brought and also mentions that the woman has a history of mental health problems. Do you feel that there has been a breach of confidentiality? Why or why not? How should the supervisor handle this situation? Should the patient be notified?
In your responses to your peers, indicate whether you agree with them about the way the situation was handled, and explain why or why not.
To complete this assignment, review the Discussion Rubric.For each discussion, you must create one initial post and follow up with at least two response posts.
For your initial post, do the following:
Write a post of 1 to 2 paragraphs.
Reply to at least two classmates outside of your own initial post thread.
Discussion Rubric
Criteria Exemplary Proficient Needs Improvement Not Evident Value
Comprehension Develops an initial post with an organized, clear point of view or idea using rich and significant detail (100%) Develops an initial post with a point of view or idea using adequate organization and detail (85%) Develops an initial post with a point of view or idea but with some gaps in organization and detail (55%) Does not develop an initial post with an organized point of view or idea (0%) 40
Timeliness N/A Submits initial post on time (100%) Submits initial post one day late (55%) Submits initial post two or more days late (0%) 10
Engagement Provides relevant and meaningful response posts with clarifying explanation and detail (100%) Provides relevant response posts with some explanation and detail (85%) Provides somewhat relevant response posts with some explanation and detail (55%) Provides response posts that are generic with little explanation or detail (0%) 30
Writing (Mechanics) Writes posts that are easily understood, clear, and concise using proper citation methods where applicable with no errors in citations (100%) Writes posts that are easily understood using proper citation methods where applicable with few errors in citations (85%) Writes posts that are understandable using proper citation methods where applicable with a number of errors in citations (55%) Writes posts that others are not able to understand and does not use proper citation methods where applicable (0%) 20
Total: 100%
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