Read the presentation entitled, ‘Personal Application.’ transcript attached. ??In 400-500 words, APA format and using at least 3 scholarly references, transcript, and textbook (
Read the presentation entitled, "Personal Application." transcript attached. In 400-500 words, APA format and using at least 3 scholarly references, transcript, and textbook (attached) to answer the following questions:
- What are the ways that the need for recognition can stifle servant leadership?
- How can personal career advancement stifle a desire to truly be a servant leader?
- In the midst of a busy life and daily schedule, what are some of the practical steps that you can take to become a better servant leader?
Grading rubrics is attached.
Well, hello, Welcome to the second servant leadership video presentation. Let me just give you, there's 3D of these videos. Let me give you kind of a connection between them and among them. The first one we just obviously disgusted biblical foundation. And certainly that foundation is Jesus Christ and his ability to save us and change our lives and to free us from sin. This presentation is going to talk about some of the personal obstacles and application points of servant leadership that we have in our daily lives. The third video, which I'm especially excited about, is going to really try to apply a servant leadership to actual business functions in a real life business company, which I think is very important because sometimes the studies of servant leadership are so syrupy that and kinda out of touch with the real-world that there's really no benefit. So as relates to the third video of this one as well, I really want to get to kind of some of the, the key challenges to being a servant leader in our everyday lives and our everyday professional lives. We can all get excited about empowering people in later life down for them until it comes time to actually do it. And a lot of times I've found that the people that really need to be served or the people sometimes we really don't want to make the time to serve and we don't have compassion on them like Jesus did with the multitude. So let's just, let's start with some basic challenges to servant leadership. I think one is the need for recognition. And this need not be a sense of pride. Like I want people to worship me and really put me on a pedestal. I think there's a more subtle idol of the heart about recognition that pertains to. I just want to know that what I'm doing is going to make a difference. I want to know that my work is accomplishing something meaningful. That should be, by all accounts, a wonderful attitude where it can become an idol is where we begin to identify ourselves with our career and the measurable impacts that we're having on the job that in turn can cause us to be so much workaholics that we don't have time for people. Now biblically, we should know that really doing something meaningful for the Lord is, is that which is eternal and what is eternal people? The word of God and God Himself, those are the things you should be focusing on. So really if we want to make time for that, which is important that we have to look at from an internal perspective. I think another challenge is just being, like I said, a workaholic where we take on so many things. So we fail to, to realize that, that if we don't make time for people just in the business of life, we began to cut out church life. We began to cut out knowing who our neighbors are, that we fail in truly being servant leaders and, and so forth. Another challenge on the job is a little bit of myopia, departmental myopia. It's, it's even on a more fundamental issue of I'm smart and everybody else is an idiot. So we tend to have that attitude, but for God's grace. And so all we see is our perspective. And we're able to articulate our perspective pretty well. So it makes sense to us. So when somebody does something that doesn't jive with our interpretation of reality, we tend to think are there dominant of touch with reality. You take that to the workplace and you're hanging out with your, your team and your department. And you want to know why is this department doing whatever it is they're doing, that doesn't make sense to us. And we really mean while they're doing the same thing, they're different, why is that department doing the things that they're doing doesn't make sense to us. And everybody's got their own little myopic perspective. And then communication breaks down and we forget to care for one another as an organization, we forget to come across those departmental barriers and acknowledge that, hey, we're all in this together, that covenantal perspective. And I think that's very important to realize how that arrogance will but really destroy organizational harmony and a healthy culture. And it'll really make it difficult for departments to work with one another. It takes time and in the scope of a busy day to make time to communicate with other departments, to communicate with employees. This same attitude can be seen in the relationship between the leadership team and the employees in the trenches. Leaders see the big picture. They know all the big picture constraints, the, the, the finances, the budget, the marketing challenges, what's going on with competitors? Meanwhile, employees who don't know all of these things, they do know the details of their job. They sometimes have a better understanding of product defects and strengths and services that need to be improved because they interact with customers. And furthermore, they're more familiar with their own, with their own processes in their own routines more so than, than liters would be. So here's how that arrogance, which is just a part of being a human unless we give our lives the Lord here, so that arrogance destroys servant leadership in an organizational context. But the leaders see resistance from the employees and they say, Why are those stupid employs, disobeying, just do what you're supposed to do and everything will be fine. You don't see the big picture we do. Meanwhile, the employee say it, what was, what were the leaders thinking when they made this rule or this created this initiative? That's totally messes with what we've gotta get accomplish in this context. And so then you've got this back biting going back and forth. Obviously, that is not servant leadership. And so both sides need to serve one another. And that goes back to that covenantal idea of mutual accountability. There needs to be communication leaders. If you're going to be a servant leader, you need to make time to ask questions of your employees. You need to make time to make sure they understand why you're doing the things you're doing. And if you're the employee in the trenches, you need to do the same thing. Put yourself in the leaderships shoes. Assume that they're not idiots. They assume that they've got good reasons for what they're doing. That takes humility. Now, I think there are some biblical attitudes that can help us kind of deal with some of these impediments to servant leadership. I think one is what I would call the Sabbath principle from scripture. In scripture, in the Old Testament, God told the Israelites, you can't work on Sunday on the Sabbath wasn't Sunday was Saturday. Every seventh year. You have to let your fields lie fallow. You can't work them. Imagine if you're a farmer to not work when it's a nice day to work. Imagine not working every seventh year. Sure, That sounds good If you think, well, I have your vacation, but not when you're the one responsible for providing food for your family. In the Lord is basically asking us through the Sabbath principle, to trust him, to trust that he'll meet our needs. And I think as we do everything we can to improve ourselves. You know, you're obviously in a graduate program because you have ambition and goals and you want to do something with your life and you want to live your life meaningfully and accomplished great things. And we want you to be champions for Christ. And all of that is wonderful. But if it's not faith motivated, if it, if it's not the process of holding everything we do with an open hand, then we're really not going to be servant leaders because the work that we're doing becomes an end unto itself. It takes faith to rest. It takes faith to, to not create a culture and atmosphere of workaholism on the job. If you're the leader that is motivated by fear, like a farmer that, oh, I've got to keep working because I don't know when the bad weather's coming versus trust in the Lord. If you have that attitude on the job, your employees will have it. There'll be motivated by fear. And you've been in trouble with the manager and the manager essentially cracking the whip and and asked you to conform. And the reason they're doing that is probably because they're feeling the pressure from their, their leadership team. And so the sphere kind of trickles down from the top to the bottom. Are you going to be part of that? Are you going to trust the Lord and trust it? He'll give you the grace to get done what you need to get done that day. As a younger man, I would often pray Lord, help me to get done all the things that I want to get done. And I was surprised that very rarely did I. I want to get done everything I wanted to. And at first I thought my arrogance, The Lord is not answering my prayers. But then once I remembered, you know, the Lord loves me more than I love myself. I guess I can trust him. He is going to allow me to get done everything I need to get done today. And if I have that attitude, then I can trust him with with my day. What that has done for me is that it does give me a freedom to truly care for people. When someone walks into my office, It's very easy for me to just kinda talk with them. And I'm really doing email because I hate e-mail. I just want to get it done and removed from my life forever for sure that'll never happen. Sure you can relate. And I just kinda wanna give them one look while I'm typing. But I really want to just focus on my typing in. But because as I'm learning to trust the Lord more, I'm learning to realize, Okay, The Lord synthase person across my path. And I'm going to make time for this person and the law is going to give me the grace to get done. Exactly. And only what I need to get done that day. That same attitude has kept me from taking up responsibility that sound like a good idea. And they are, but is it a god idea? And I've, and I'm learning to hold those things with an open hand to trust the Lord. Lord, whatever you want me to do, I'll do whatever you don't want me do. I won't do. I trust that my meaning my identification is found in you and not on myself. So guys, I hope that this is a challenging but a loving admonition for you. You've gotta feel the encouragement from the Lord that he loves you. He's pursuing you. Even through this course. I think that being a servant leader truly is fluorine because it keeps us from being emotionally attached to, to things that shouldn't be idols in their lives. So in the end, it always comes back to Jesus Christ is the Lord of our lives, or is he a domesticated God that we can command to perform tricks for us? It's either one or, ordaining every event of everyday of our lives. And the interruptions that come in the form of people that need help and to be cared for. Is he the author of that or are we in control of our day? Guys? I think there's one other thing I want to point out. Wrap this up. If we try to be in control. One, we're going to fail because we're never in control. That's an illusion. Reader, a slave to center were a servant to Jesus Christ. Because we fail and because we want to be in control, that failure is a constant reminder to us, which causes fear. And that fear causes anger and we're always going to be stressed out. If you're dealing with stress in a job, could it be that you're not fully giving that to the Lord? And when that's not happening, it's hard to love and care for others. Thank you for your time.
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Contributors (in alphabetical order)
Cheryl Bachelder—former CEO of Popeyes® Louisiana Kitchen, speaker, and author of the bestselling book Dare to Serve
Tony Baron—professor at Azusa Pacific University, speaker, and author of The Art of Servant Leadership and The Cross and the Towel
Colleen Barrett—president emeritus of Southwest Airlines and coauthor of Lead with LUV
Art Barter—CEO/president of Datron World Communications, founder/CEO of the Servant Leadership Institute, and author of Farmer Able and The Servant Leadership Journal
Richard Blackaby—president of Blackaby Ministries International, minister, speaker, and author or coauthor of numerous books, including Experiencing God and The Seasons of God
James H. Blanchard—former CEO of Synovus Financial, the first company to be inducted into Fortune’s Best Companies to Work For Hall of Fame
Ken Blanchard—chief spiritual officer of The Ken Blanchard Companies®, cofounder of the Lead Like Jesus ministry, and coauthor of The New One Minute Manager® and more than sixty other books Margie Blanchard— speaker, leadership consultant, coauthor of The One Minute Manager Balances Work and Life, and cofounder/former president of The Ken Blanchard Companies Robin Blanchard—Colonel (retired), Washington Army National Guard, speaker, facilitator/trainer, strategy consultant, and CEO of Blanchard Consulting
Renee Broadwell—senior editor on numerous book projects for Ken Blanchard and editor of communications and social media for The Ken Blanchard Companies
Brené Brown—researcher/storyteller, author of the bestsellers Braving the Wilderness, Rising Strong, and Daring Greatly, and widely recognized for her TED Talk on “The Power of Vulnerability”
John Hope Bryant—author of The Memo, How the Poor Can Save Capitalism,
and Love Leadership, and founder/chairman/CEO of Operation HOPE, Inc., and Bryant Group Ventures Shirley Bullard—chief administrative officer of The Ken Blanchard Companies and human resources expert
Michael C. Bush—CEO of Great Place to Work®, speaker, professor of entrepreneurship, and author of A Great Place to Work for All
Tamika Catchings—four-time All-American for University of Tennessee women’s basketball, ten-time WNBA All-Star and 2011 MVP, four-time Olympic gold medalist, owner of Tea’s Me Café, and author of Catch a Star
Henry Cloud—psychologist, leadership coach/consultant, and bestselling author of more than twenty books, including Boundaries and The Power of the Other
Stephen M. R. Covey—author of The Speed of Trust and Smart Trust and cofounder of CoveyLink and the FranklinCovey Global Speed of Trust Practice Holly Culhane—CEO/founder of Presence Point, Inc., a nonprofit organization focused on helping people live into their calling as shepherd leaders, and leadership coach/consultant Jim Dittmar—president/CEO of 3Rivers Leadership Institute, leadership consultant, trainer, and coauthor of A Leadership Carol
James Ferrell—managing partner of Arbinger Institute and author or coauthor of its bestselling books Leadership and Self Deception, The Anatomy of Peace, and The Outward Mindset
Mark A. Floyd—speaker, entrepreneur, venture partner at TDF Ventures, and chairman at Ciber, Inc.
Jeffrey W. Foley—Brigadier General, U.S. Army (retired), president of Loral Mountain Solutions, LLC, speaker, leadership coach, consultant, and coauthor of Rules and Tools for Leaders
Marshall Goldsmith—the world’s leading executive coach and bestselling author of Triggers, What Got You Here Won’t Get You There, and Mojo
Jon Gordon—husband, father, speaker, leadership consultant, and bestselling author of more than fifteen books, including The Energy Bus, The Carpenter, and The Power of Positive Leadership
Craig Groeschel—founder/senior pastor of Life. Church and bestselling author of numerous books, including #Struggles and Divine Direction
Phyllis Hennecy Hendry—CEO of the Lead Like Jesus ministry, speaker, and coauthor of Lead Like Jesus Revisited
Chris Hodges—founder/senior pastor of Church of the Highlands, founder/chancellor of Highlands College, and bestselling author of Fresh Air, Four Cups, and The Daniel Dilemma
Phil Hodges—former Xerox executive, cofounder of the Lead Like Jesus ministry, and coauthor of Lead Like Jesus Revisited, Lead Like Jesus for Churches, and The Servant Leader
Laurie Beth Jones—business and life coach, speaker, and author of multiple bestselling books, including Jesus CEO and The Path
James M. Kouzes—coauthor of the bestselling book The Leadership Challenge and more than a dozen other books on leadership, and dean’s executive fellow of leadership, Leavey School of Business, Santa Clara University Patrick Lencioni—bestselling author of numerous books, including The Five Dysfunctions of a Team, The Advantage, and The Ideal Team Player, and founder/CEO of The Table Group Rico Maranto—guardian of the culture and servant leadership evangelist at Waste Connections, Inc.
John C. Maxwell (foreword)—author of many bestselling books including The 21 Irrefutable Laws of Leadership and founder of EQUIP Leadership, Inc.
Erwin Raphael McManus—founder and lead pastor at Mosaic, speaker, and bestselling author of several books, including The Barbarian Way, The Artisan Soul, and The Last Arrow
Miles McPherson—founder and senior pastor of Rock Church, speaker, and author of Do Something! and God in the Mirror
Mark Miller—vice president of high performance leadership at Chick-fil-A, Inc., bestselling coauthor of The Secret: What Great Leaders Know and Do, and author of Leaders Made Here and many other books Tom Mullins— founding pastor of Christ Fellowship Church, speaker, and author of Passing the Leadership Baton and The Leadership Game
Neal Nybo—ordained pastor, faith-based leadership consultant, coach, and author of Move Forward, Shut Tight, and Discovering Your Organization’s Next Step
Barry Z. Posner—endowed professor of leadership and former dean at Santa Clara University, scholar, renowned workshop facilitator, and coauthor of the award-winning book The Leadership Challenge and many others Dave Ramsey—popular radio personality, money management expert, and bestselling author of books that include The Total Money Makeover and EntreLeadership
Garry Ridge—CEO/president of WD-40 Company, speaker, and coauthor of bestselling book Helping People Win at Work
Mark Sanborn—leadership consultant, speaker, and author of The Fred Factor, You Don’t Need a Title to Be a Leader, and The Potential Principle
Simon Sinek—optimist and New York Times bestselling author of Start with
Why, Leaders Eat Last, Together Is Better, and Find Your Why Raj Sisodia—global thought leader of the Conscious Capitalism movement,
speaker, and coauthor of Conscious Capitalism: Liberating the Heroic Spirit of Business
Larry C. Spears—president of Larry C. Spears Center for Servant Leadership, author, editor, and premiere student and interpreter of the writings of Robert K. Greenleaf
SERVANT LEADERSHIP in ACTION
SERVANT LEADERSHIP in ACTION
How You Can Achieve Great Relationships and Results
Edited by Ken Blanchard & Renee Broadwell
Servant Leadership in Action Copyright © 2018 by Polvera Publishing All rights reserved. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the publisher, except in the case of brief quotations embodied in critical reviews and certain other noncommercial uses permitted by copyright law. For permission requests, write to the publisher, addressed “Attention: Permissions Coordinator,” at the address below.
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First Edition Hardcover print edition ISBN 978-1-5230-9396-0 PDF e-book ISBN 978-1-5230-9397-7 IDPF e-book ISBN 978-1-52309398-4
2018-1 Unless otherwise noted, Scripture quotations are taken from the Holy Bible, New International Version®, NIV®. Copyright © 1973, 1978, 1984, 2011 by Biblica, Inc.®. The “NIV” and “New International Version” are trademarks registered in the United States Patent and Trademark Office by Biblica, Inc.®. Scripture quotations marked MSG are from The Message. Copyright © by Eugene H. Peterson 1993, 1994, 1995, 1996, 2000, 2001, 2002. Scripture quotations marked NKJV are from the New King James Version®. Copyright © 1982 by Thomas Nelson.
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Cover design by Irene Morris
Interior design by R. Scott Rattray
This book is dedicated to all those who choose to serve rather than to be served.
Keep up the good work!
All author royalties for Servant Leadership in Action will be donated to the Foundation for Servant Leadership, a nonprofit organization dedicated to spreading the message of servant leadership throughout the world. The board of directors for the Foundation for Servant Leadership includes James H. Blanchard, Ken Blanchard, Henry Cloud, Mark A. Floyd, and Erwin Raphael McManus—all contributors to this book and important encouragers throughout its development.
Contents
Foreword by John C. Maxwell Introduction: Serve First and Lead Second Ken Blanchard and Renee Broadwell
Part One Fundamentals of Servant Leadership
1. What Is Servant Leadership? Ken Blanchard
2. Characteristics of Servant Leaders Larry C. Spears
3. Servant Leadership Is Conscious Leadership Raj Sisodia
4. Servant Leadership at the Speed of Trust Stephen M. R. Covey
5. Great Leaders SERVE Mark Miller
6. Servant Leadership: What Does It Really Mean? Mark A. Floyd
7. Servant Leaders Create a Great Place to Work for All Michael C. Bush
8. The Leader as Shepherd Holly Culhane
9. The Evolution of Servant Leadership Simon Sinek
Simon Sinek
Part Two Elements of Servant Leadership
10. One Question Every Servant Leader Should Ask Marshall Goldsmith
11. In the Service of Others: When Leaders Dare to Rehumanize Work Brené Brown
12. Servant Leaders Celebrate Others Tom Mullins
13. The Servant Leader’s Focus James Ferrell
14. What You See Determines How You Serve Chris Hodges
15. Compassion: The Heart of Servant Leadership Craig Groeschel
16. How to Spot Ideal Team Players Patrick Lencioni
17. The Servant Leader Identity Laurie Beth Jones
18. The Four Corners of the Leader’s Universe Henry Cloud
Part Three Lessons in Servant Leadership
19. Finding Your Voice James M. Kouzes and Barry Z. Posner
20. A Lesson from My Father: Washing Feet Phyllis Hennecy Hendry
21. The Puddle Is Not the Problem Neal Nybo
22. Five Army-Tested Lessons of Servant Leadership Jeffrey W. Foley
Jeffrey W. Foley
23. A Baptism of Leadership Erwin Raphael McManus
24. Little Things and Big Things Jon Gordon
25. In Praise of Followership Margie Blanchard
Part Four Exemplars of Servant Leadership
26. Jesus: The Greatest Example of a Servant Leader Ken Blanchard and Phil Hodges
27. Andrew Young: Partner in Servant Leadership to Martin Luther King Jr. John Hope Bryant
28. Pat Summitt: Steely Eyes, Servant Heart Tamika Catchings
29. Dallas Willard: The Smartest Man I Ever Met Tony Baron
30. Henry Blackaby: A Lifelong Servant Leader Richard Blackaby
31. Frances Hesselbein: To Serve Is to Live Jim Dittmar
32. Charlie “Tremendous” Jones: A Sermon Seen Mark Sanborn
Part Five Putting Servant Leadership to Work
33. Treat Your People as Family Colleen Barrett
34. Developing and Using Servant Leadership in the Military Robin Blanchard
35. Leading Is Serving Dave Ramsey
36. Serving from an HR Perspective Shirley Bullard
37. It’s How You Treat People James H. Blanchard
38. How Servant Leadership Has Shaped Our Church Culture Miles McPherson
Part Six Servant Leadership Turnarounds
39. Out of the Flames, into the Light Art Barter
40. Serve the People Cheryl Bachelder
41. Waste Connections: A Servant Leadership Success Story Rico Maranto
42. Don’t Mark My Paper, Help Me Get an A Garry Ridge
Final Comments: The Power of Love, Not the Love of Power
Ken Blanchard and Renee Broadwell
Acknowledgments
Index
About the Editors
Services Available
Join Us Online
Foreword by John C. Maxwell
WHEN KEN BLANCHARD asked me to write the foreword for this wonderful collection of essays about servant leadership, I was thrilled for several reasons. First of all, Ken and I are soul mates. We both have been studying, teaching, and writing about leadership for years. In the process, we have come to the conclusion that the only way to create great relationships and results is through servant leadership. It’s all about putting other people first.
I get a kick when I hear people say “It’s lonely at the top.” To me, if it’s lonely at the top, it means nobody is following you. If that’s true, you’d better get off the top and go where the people are—and then, in my terms, bring them to the top with you.
Ken and I have laughed about how immature people are who think about themselves first. It’s a selfish way to lead. That’s okay when you are a small child; however, it’s not okay when you’re 35, 45, or 55, and you haven’t yet figured out that it’s not about you. We keep on reiterating that when you become a leader, you give up your right to think of yourself first. Servant leadership is about always putting others first.
This is a long-winded way of saying I love this book. Besides my admiration for Ken, another reason I’m excited has to do with the
quality of contributors he has gathered here. I can’t think of many people I admire in our field whom Ken hasn’t talked into participating. While they all have different perspectives, the result is some common themes that truly highlight the tenets of servant leadership in action—not just the principles of what servant leadership is. I must admit that a number of the essays grabbed at my heart and didn’t let go. I know you’ll also find several that particularly resonate with you.
I think you’ll appreciate the way the book is organized into six parts, starting with the fundamentals and elements of servant leadership and ending with first-
person accounts of putting servant leadership to work and how it has dramatically changed organizations for the better. You’ll also love Ken’s personal introductions for each of the authors.
I’m so glad you have picked up this book. Read it, study it, read it again, and apply the wonderful lessons about the power of lifting others up—and, in the process, helping everyone win.
John C. Maxwell Bestselling author and leadership expert www.johnmaxwell.com
SERVANT LEADERSHIP in ACTION
Introduction Serve First and Lead Second
KEN BLANCHARD AND RENEE BROADWELL
THE WORLD is in desperate need of a different leadership role model. We all have seen the negative impact of self-serving leaders in every sector of our society. Why is that? Because these leaders have been conditioned to think of leadership only in terms of power and control. We think there is a better choice: to lead at a higher level. When people lead at a higher level, they make the world a better place because in addition to results and relationships, their goals are focused on the greater good
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