Your Plan of Action is simply stating the steps you will follow to analyze and determine the root cause of the problem at hand.

Your Plan of Action is simply stating the steps you will follow to analyze and determine the root cause of the problem at hand. Your plan should state which quality tools apply most directly to your problem.

Some examples of commonly used tools include: Fishbone Diagram, the 5 Whys analysis or the Is/Is Not Grid.

Create 3 quality tools using information about their scenario. Include the filled out quality tools in the Appendix of your paper.

Analyze the tools and draw conclusions.

Use your research from the literature about similar types of problems and how they were solved to support conclusions of the root cause you found.

Note: These can be from other organizations or even other industries.

Write a 10-page paper following APA formatting and addressing all of the requirements outlined in the assignment and rubric.

Rubric:

1)The plan to understand the root cause(s) is clear. The approach to measure the impact and close in on the most likely root cause is logical. 50 pts

2)Identify and describe quality system tool 1 and provide the reason this tool was chosen/used. 50 pts

3)Identify and describe quality system tool 2 and the reason it was chosen/used.50pts

4)Identify and describe quality system tool 3 and the reason this tool was chosen/used.50pts

5)Detailed analysis linking the conclusion(s) from each tool used to determine and how each one contributes to the probable root cause(s).100pts

6)Clarity of conclusion of probable root cause with justification using literature to support.100pts

7)Quality of writing (spelling, grammar, clear, easy to follow, concise) using APA format and citing all sources properly.50 pts

8)Maximum length of 5-7 pages not including cover page and reference page(s). Strong depth of evidence based analysis (provide a minimum of 3 new/additional peer reviewed or industry validated references).50pts