Tasks for Part 1 will be completed in Weeks 1–4 and should be 1,250–1,600 words.
Tasks for Part 1 will be completed in Weeks 1–4 and should be 1,250–1,600 words.
Quality Training Manual
This course is comprised of a series of Individual Project assignments that will contribute to a Key Assignment submission at the end of the course. Each week, you will complete a part of a Quality Control Manual, with potential use as a training support document. You will select an organization and apply your research to the development of the Quality Control Manual that is meant for the logistics and supply chain management departments.
The project deliverables are as follows:
Quality Control Manual
Use Word
Title page
Course number and name
Project name
Your name
Date
Table of Contents (TOC)
This should be on a separate page.
This should be a maximum of 3 levels deep.
If you are using an autogenerated TOC, be sure to update the fields of the TOC before submitting your project.
Section Headings
Week 1: Introduction
History of the quality management evolution
Why it is needed
Week 2: The Role of Leadership
Why it is a strategic issue
Management as a role model
New kinds of metrics
Week 3: General Quality Strategies and Tools
Establishing customer expectations
Designing quality in
Defining metrics
Mistake-proofing
Kaizen
Six Sigma
Week 4: Quality Tactics and the Logistics and Supply Chain Functions
What tools are applicable internally
What tools are applicable externally with vendors
Part 2
Tasks for Part 2 will be completed in Week 5 and will be 250–300 words.
Week 5: Roll-Out
A communication plan
Recommended sequence of steps to get personnel trained
Stakeholders on board (e.g., the vendor base, trucking companies, warehouse personnel)
The project deliverables for Week 1 are as follows:
Week 1: Introduction (250–300 words)
You will prepare an outline of the Quality Control Manual. The first part of the manual will be the Introduction.
Provide a history of the quality management evolution and why it is needed.
List and discuss 2–3 of the specific directions that companies are adopting in terms of strategic quality management.
Clearly identify the organization that your quality control manual is intended for.
Explain the evolution of and the pros and cons of such programs as Deming and Six Sigma.
With each week, you should include a minimum of 3 new cited references. As such, the references should be varied and different with each section addition. You can reuse references, but repeat references do not count toward the minimum 3 new cited references.
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