Considering your mix of rooms, what would one par stock consist of

You are running a 500-room hotel. Your annual occupancy is average 63%. Heavy group check in is typically Mondays and group check out is typically on Thursdays. On weekends your hotel is at max capacity due to heavy transient travel.

You do not have an on-site laundry and rely on your relationship with local laundry/dry cleaning providers.

You are a 70/30 hotel, meaning, 70% of your rooms are double rooms and 30% are king rooms.

1) Considering your mix of rooms, what would one par stock consist of:

• Mattress Protector:
• Fitted Sheet:
• Flat Sheet:
• Duvet:
• Duvet Cover:
• Pillow:
• Pillow Protector:
• Pillow Case:
• Bath Towel:
• Hand Towel:
• Bath Mat:
• Wash Cloth:

(Please create a spreadsheet to show your work)

2) The laundry only services your hotel 3 days a week, what par stock do you need to maintain to ensure you have enough product on hand? Explain your answer.

You are the hiring manager for the front office team. The front office team consists of the following positions:

• Front Office Assistant Manager
• Front Office Supervisor
• PBX (Telephone) Operators
• Reservations
• Guest Service Agents
• Bellman
• Doorman

3) Select 3 from the positions listed above and create a job description for each of the 3 you have selected.

4) Create at least 5 appropriate interview questions for the 3 job titles you have selected.

5) List 5 attributes/character traits you are looking for when hiring?

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