Diagnose Computer Functionality Issues
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Scenerio:
You are an IT professional working for Tech Support at XYZ Corporation. You have received several emails with technical issues from your users and colleagues. You have a cold and are out of the office; however, you want to help your colleagues by fixing their technical issues as soon as possible.
Instructions:
For this assignment, you must create a narrated presentation for your colleagues explaining how to troubleshoot the following technical issues:
Computer won’t start
Operating system is running slowly
Internet connection is very slow
Cannot connect to the Internet
- Computer keeps overheating
- Web browser has random automatic pop-ups
- Applications keep cancelling or don’t run
- IP conflict message displays
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