Management Question

Kingdom of Saudi Arabia Ministry of Education Saudi Electronic University College of Administrative and Financial Sciences Assignment 2 MGT403 (2nd Term 2023-2024) Deadline:30/03/2024 @ 23:59 (To be posted/released to students on BB in Week 7) Course Name: Knowledge Management Course Code: MGT-403 Student’s Name: Semester: 2nd CRN: Student’s ID Number: Academic Year: 2023 – 2024 2nd Term For Instructor’s Use only Instructor’s Name: Students’ Grade: /10 Level of Marks: High/Middle/Low Instructions – PLEASE READ THEM CAREFULLY • • This assignment is an individual assignment. Due date for Assignment 1 is by the end of Week 10 (30/03/2024) • The Assignment must be submitted only in WORD format via allocated folder. • Assignments submitted through email will not be accepted. • Students are advised to make their work clear and well presented, marks may be reduced for poor presentation. This includes filling your information on the cover page. • Students must mention question number clearly in their answer. • Late submission will NOT be accepted. • Avoid plagiarism, the work should be in your own words, copying from students or other resources without proper referencing will result in ZERO marks. No exceptions. • All answered must be typed using Times New Roman (size 12, double-spaced) font. No pictures containing text will be accepted and will be considered plagiarism). Submissions without this cover page will NOT be accepted. ‫المملكة العربية السعودية‬ ‫وزارة التعليم‬ ‫الجامعة السعودية اإللكترونية‬ Kingdom of Saudi Arabia Ministry of Education Saudi Electronic University College of Administrative and Financial Sciences ASSIGNMENT-2 Knowledge Management (MGT-403) 2nd Semester (2023-2024) Course Learning Outcomes-Covered Define the different Knowledge types and explain how they are addressed by knowledge management in different business environments. Identify and analyse role of communities of practice in knowledge management and the challenges and issues pertaining to community of practice. Demonstrate effective knowledge management skills to utilize knowledge management tools for the benefits of the organization. The focus of the assignment is to evaluate the understanding level of students related to communities of Practice, learning organization, and various techniques used to capture tacit and explicit knowledge. Assignment Questions Q.1: How is the Wiig KM model related to the Nonaka and Takeuchi model? In what important ways do they differ? (2 Marks) a. What are the five Degrees of Internalization. List some examples of internalization to illustrate how each of the five levels differs. (2 Marks) b. How do public, private, and shared knowledge differ? What are the implications of managing these different types of knowledge according to the Wiig KM model? (2 Marks) Q.2: (2 Marks) a. Why is it difficult to directly codify tacit knowledge? What are some of the pitfalls that may be encountered in capturing tacit knowledge? How would you address these pitfalls? b. How are “learning history” and “storytelling” useful in capturing tacit knowledge? Q. 3: Discuss the role of communities of practice in Knowledge management. Compare and contrast some different types of communities of practice. Describe how they would differ with respect to their goals. (2 Marks) Kingdom of Saudi Arabia Ministry of Education Saudi Electronic University ‫المملكة العربية السعودية‬ ‫وزارة التعليم‬ ‫الجامعة السعودية اإللكترونية‬ College of Administrative and Financial Sciences Answer:

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