Analysis of Samsung’s Exploding Phone Crisis- Galaxy Note 7. Answer the following questions and use references and images from sources. Double-spaced paragraphs. ? Section 4: Stakeholders a
Analysis of Samsung's Exploding Phone Crisis- Galaxy Note 7. Answer the following questions and use references and images from sources.
Double-spaced paragraphs.
· Section 4: Stakeholders and channels (150 – 200 words)
o Who are the main stakeholders of the crisis and what channels were (and should have been) used to reach them?
· Section 5: Messages/imagery that contributed to the scope of the crisis (50 – 100 words, plus images)
· Section 6: Messages/imagery to mitigate the crisis (100 – 150 words)
o What was used? What could have been better? Create your own.
SOURCES:
2. https://time.com/4526350/samsung-galaxy-note-7-recall-problems-overheatingfire/
3. https://www.communiquepr.com/a-critical-look-at-samsungs-response-to-thegalaxy-note-7-crisis/9133/
VIDEO SOURCE- STILL IMAGES IF NEEDED FOR ANALYSIS SECTIONS:
https://abcnews.go.com/Technology/florida-man-sues-samsung-note7-explodespocket/story?id=42179013
USE THIS BATTERY EXPLANATION IMAGE:
https://www.cnet.com/tech/mobile/samsung-galaxy-note-7-return-exchange-faq/
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