WU Management Mediation and Negotiation Techniques Essau

MEDIATION AND NEGOTIATION TECHNIQUES

Hiring executives, compensating employees, and situations related to managing vendors are examples of situations in which the parties are exchanging something of value, which often requires HR professionals to utilize effective negotiation skills and strategies. For this assignment, in addition to drawing on what you have learned about mediation, consider some of the key negotiation concepts, including BATNA (best alternative to a negotiated agreement), integrative versus distributive negotiations, collaborative versus competitive strategies, and collaborating versus compromising.

Review the Case Studies in Chapter 9 (pages 186, 190, and 193) in the Liddle text, as well as the other resources Note HR’s roles and contributions in the scenarios. Then, address the following key points in an academic paper.

PART 1: DESCRIBE YOUR MEDIATION OR NEGOTIATION SCENARIO

Provide a page summary of this situation including the following information:

• The setting
• The parties involved and each person’s role within the setting and in the conflict
• The sequence of events that led up to the possible need for mediation or negotiation and the actions and motivations of each of the parties involved
• The stage within the lifecycle of conflict in which the parties are at this point.

PART 2: MEDIATION AND NEGOTIATION

• Depending on the situation you have chosen for your scenario, explain at least two mediation or negotiation techniques you would use as an HR professional to address the situation you described.
• Include your rationale for choosing each of the two mediation or negotiation techniques.
• Share at least two new insights you gained from working through this scenario about the knowledge and skills HR professionals need to lead/guide mediation or negotiation in the workplace.