UoPX Strategic Goal of Communication Question

Complete the following in your own words. It will be run through a plagiarism checker. Thanks

As an organizational psychologist, you may be called upon to consult with a company that has been involved with a product recall, equipment failure, or wrongful death lawsuit. The impact of any of these situations on the ability of the organization to achieve its strategic goals or business strategy may be hindered. Its employees’ performance or customers’ decision-making may be impacted by such situations.

Imagine your consulting firm has been hired by a cruise ship company to help them address strategic failures based on a situation in which one of their vessels was involved in a maritime accident involving multiple fatalities. Company management has faced wrongful death litigation in the past and knows its ability to successfully manage its communication with both internal and external audiences can have a huge impact on its future business.

Management of the company requests that you prepare an impact statement on the potential psychological impact of its organizational communications on its employees and potential customers in this situation, and how this might impact its competitive position and marketing strategy.