An emergency department has a certain required amount of triage time but does not want nonemergency patients waiting longer than 15 minutes before they are seen. Therefore, 15 minutes is the desired benchmark for the emergency department in this scenario. However, stakeholders are seeing it is taking 60 minutes to get patients into the emergency department.
Frequency measurement is a “measure of how many times something happens within a certain known period” (Wilmshurst, 2010, p. 283). The frequency of measure depends on what you are doing.
Consider the following scenario:
An emergency department has a certain required amount of triage time but does not want nonemergency patients waiting longer than 15 minutes before they are seen. Therefore, 15 minutes is the desired benchmark for the emergency department in this scenario. However, stakeholders are seeing it is taking 60 minutes to get patients into the emergency department. Given the staffing, a realistic benchmark may be to reduce the amount of time it takes to get a patient into the emergency department from 60 minutes to 30 minutes. To measure the gains, the frequency of measure would be to examine the admissions data each day for 30 days and the actual measures in that 30 days represent the outcomes of the processes put in place to reduce the patient waiting time.
For this Discussion, you identify a specific benchmark related to social change in the organization you have been studying/discussing in the previous weeks. You will consider evaluation strategies regarding the benchmark(s) you will set, the metrics you will use, and the frequency of measure to demonstrate the effectiveness in reaching your chosen benchmark(s) for your specific nonprofit or public/government organization.
Reference: Wilmshurst, T. (2010). Designing embedded systems with PIC microcontrollers: Principles and applications (2nd ed.). Newnes.
RESOURCES
Be sure to review the Learning Resources before completing this activity. Click the weekly resources link to access the resources.
WEEKLY RESOURCES
TO PREPARE
· Review the Benchmarks and Metrics Vignettes in the Learning Resources.
· Based on the organization you studied/discussed in the previous weeks, identify a specific outcome related to positive social change to support organizational success.
· Consider strategies regarding how to find and use benchmarks and develop metrics for a specific nonprofit or public/government organization.
BY DAY 3
Post benchmarks related to a specific outcome and develop metrics for monitoring outcome data for a nonprofit or public/government organization. Include your frequency of measure and/or how often you will measure, and explain why. State your opinion and validate with two peer-reviewed, scholarly resource(s).
(150 words)
Note: For this Discussion, you are required to complete your initial post before you will be able to view and respond to your colleagues’ postings. Begin by clicking on the Reply button to complete your initial post. Remember, once you click on Post Reply, you cannot delete or edit your own posts and you cannot post anonymously. Please check your post carefully before clicking on Post Reply!
Be sure to support your posts with specific references to the Learning Resources and peer-reviewed sources from the Walden Library and/or the internet. Use proper APA format and citations, including those in the Learning Resources.
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