Examine the use of tools in measuring workplace civility.
WORKPLACE ENVIRONMENT ASSESSMENT
You may think your current organization operates seamlessly, or you may feel it has many issues. You may experience or even observe things that give you pause. Yet, much as you wouldn’t try to determine the health of a patient through mere observation, you should not attempt to gauge the health of your work environment based on observation and opinion. Often, there are issues you perceive as problems that others do not; similarly, issues may run much deeper than leadership recognizes.
There are many factors and measures that may impact organizational health. Among these is civility. While an organization can institute policies designed to promote such things as civility, how can it be sure these are managed effectively? In this Discussion, you will examine the use of tools in measuring workplace civility.
To Prepare:
· Review the Resources and examine the Clark Healthy Workplace Inventory, found on page 20 of Clark (2015).
· Review and complete the Work Environment Assessment Template in the Resources.
Post a brief description of the results of your Work Environment Assessment. Based on the results, how civil is your workplace? Explain why your workplace is or is not civil. Then, describe a situation where you have experienced incivility in the workplace. How was this addressed? Be specific and provide examples.
LEARNING RESOURCES
Required Readings
· Broome, M., & Marshall, E. S. (2021). Transformational leadership in nursing: From expert clinician to influential leader (3rd ed.). New York, NY: Springer.
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· Chapter 5, “Collaborative Leadership Contexts: It Is All About Working Together (pp. 155–178)
· Chapter 8, “Creating and Shaping the Organizational Environment and Culture to Support Practice Excellence” (pp. 237–272)
· Chapter 7, “Building Cohesive and Effective Teams” (pp. 212–231)
· Clark Healthy Workplace InventoryLinks to an external site. . (2015). American Nurse Today, 10(11), 20.
Select at least ONE of the following:
· Clark, C. M. (2019). Fostering a culture of civility and respect in nursingLinks to an external site. . Journal of Nursing Regulation, 10(1), 44–52.
· Hover, L. A., & Williams, G. B. (2022). New nurses’ experience with lateral violence and their decision to remain in nursingLinks to an external site. . International Journal for Human Caring, 26(4), 199–208. https://doi.org/10.20467/HumanCaring-D-20-00069
· Lee, S., & Miller, K. (2022). Developing a diversity, equity, and civility council to advance health equity in nursing academia and practiceLinks to an external site. . Nursing Administration Quarterly, 46(3), E16–E23.
· McDermott, C., Bernard, N., & Hathaway, W. (2021). Taking a stand against workplace incivilityLinks to an external site. . Journal of Continuing Education in Nursing, 52(5), 232–239.
· Document: Work Environment Assessment Template (Word document)
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