Quality measures from the AHRQ
Topic 5 DQ 1
Review one of the tutorials on quality measures from the AHRQ: National Quality Measures Clearinghouse website. Provide an overview of what you reviewed and its application in your practice.
SAMPLE ANSWER
Quality measures from the AHRQ
Introduction
Quality measures are a great way to see how well your hospital is doing. They can help you spot areas where you need improvement, and they provide data that other hospitals in your area use. But what exactly do these quality measures measure? And where can you find them? In this post, we’ll cover everything from CMS’ list of quality indicators to NCQA’s lists of best practices for hospitals across the country.
Quality measures from the Centers for Medicare & Medicaid Services
The Centers for Medicare & Medicaid Services (CMS) provides quality measures to help patients, providers and payers evaluate the care they receive. Each measure has a set of standards that are used to measure whether or not the patient experience is considered acceptable.
The CMS Quality Measures is a database of over 20,000 healthcare quality measures organized by topic area, condition and provider type. You can find information about each measure here: https://www.cmsqualitymeasuredatabase/. You can also search by state/county or healthcare setting; for example: “heart failure” will show all heart failure measures within the state of California (which includes Los Angeles).
Quality measures from the National Committee for Quality Assurance
As you may know, NQA is a nonprofit organization that works with healthcare organizations to improve the quality of care. They have many programs and resources available to help you measure your performance, including:
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Performance reports. These are easy-to-use tools that provide specific information about how well your program is performing compared to other similar programs in the same field or setting. They can help guide future improvements in performance and identify areas for improvement if necessary. For example, one report might show that only 85 percent of patients had access to an urgent care center by their scheduled appointment time (this would be a good thing), while another report might show that 80 percent of patients who needed immediate medical attention were able to get it within 30 minutes after calling 911.* Peer comparisons: Using data collected from other similar facilities/programs around the country, NQA provides real-time feedback on how well they’re doing compared against these benchmarks.*
Quality measures from the Joint Commission
The Joint Commission is a non-profit organization that accredits health care organizations. The CMA are used by the Joint Commission to assess health care organizations. The CMA are patient-reported outcomes, which means they’re based on how patients feel about their care and experience in a given area or setting. In addition to assessing quality, the CMA also helps identify areas where improvement can be made so you can improve your hospital’s performance in those areas while still maintaining its overall high standards of excellence!
Know where to find quality measures.
Quality measures are important because they help the healthcare system focus on improving patient care. The AHRQ has identified a number of quality measures that can be used to measure the quality of care provided by hospitals and other health care providers.
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Hospital-level outcomes: Examples include length of stay, readmission rates, mortality rates, and discharge disposition. These are commonly reported at hospitals using ICD-9-CM codes (see below) or HCUP Medicare diagnosis/procedure codes (used by CDC). They may also be available through other sources such as CMS’s Hospital Compare website or state Medicaid websites under “Health Systems Data” tab within each state listing for each hospital in question—this should be done before sending out surveys!
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Patient level outcomes: Examples include satisfaction surveys completed by patients after discharge from the hospital; satisfaction surveys completed by nurses who worked directly with patients throughout their stay at one facility; satisfaction survey responses collected from patients during discharge preparation visits conducted following an admission into another setting such as home health services or skilled nursing facilities (SNFs); patient complaints received through various avenues including phone calls made directly over landlines/mobile phones which are recorded internally within individual departments so that statistics can be kept up-to-date easily without having to manually update every single employee one at a time every day like we do now!
Conclusion
We hope you’ve learned something new today. We know that it can be difficult to find quality measures and that there are so many different options out there – but hopefully we’ve helped you narrow down your search by providing some examples.
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