Including patients on committees and boards of health care organizations
HCA 827 Topic 6 DQ 2
There is a trend toward including patients on committees and boards of health care organizations as a means of gathering stakeholder feedback and creating a structure of shared governance with stakeholders. Is this a valid means of gathering stakeholder feedback? Why or why not? Should health care organizations continue the trend toward creating shared governance with stakeholders? Why or why not?
ADDITIONAL DETAILS
Including patients on committees and boards of health care organizations
Introduction
Patients play an important role in governing health care organizations. They can be members of administrative boards and committees, which are formal groups that make decisions about issues such as patient care, staffing levels and finances. As a member of a board or committee, you’ll participate in regular meetings to discuss issues facing your health care organization.
Hospitals, community health centers and other health care organizations have boards of directors and administrative committees.
You can be a member of the boards of directors and administrative committees of hospitals, community health centers and other health care organizations.
The benefits include:
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You will have an opportunity to make a difference in the lives of patients.
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You will gain valuable experience that can help you grow professionally.
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You’ll have access to senior executives who are leaders in their fields, as well as experts on topics related to patient care, like quality improvement or reimbursement issues for insurers or government agencies that provide funding for services delivered by hospitals or clinics (like Medicare).
Boards of directors and administrative committees typically have staff from the hospital or organization as well as doctors who work there.
Board of directors and administrative committees typically have staff from the hospital or organization as well as doctors who work there. These boards are responsible for the overall management of their organizations, which could include setting policy and making decisions about how to allocate resources.
The board may also include laypeople whose job it is to represent the interests of patients in different aspects of health care (such as financing). Laypeople can be either licensed professionals or non-licensed individuals who have attended medical school and passed a state licensing exam on their profession before working at a hospital or other health care organization.
It’s important for patients to be members of these committees and boards, too.
As a patient, you can bring a unique perspective to the table. You know what it feels like to be in your own body and how it feels when a doctor is taking care of you. As a member of these committees and boards, you will have an opportunity to help improve the quality of care that patients receive at your health care organization.
You may even see improvements in other areas as well! For example:
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Patients are now more likely than ever before (and this has been true for years)
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Patient satisfaction scores have risen significantly over time
Patients can often find out about committee vacancies through patient representatives at the health care organization.
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Patients can often find out about committee vacancies through patient representatives at the health care organization.
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Patient representatives are important because they can help you find out about vacancies, apply for them, and learn more about what a committee or board does.
As a member of a committee or board, you’ll participate in regular meetings.
As a member of a committee or board, you’ll participate in regular meetings. These are usually held once a month and are usually open to the public. The conference room is usually located at the health care organization’s offices.
Being a member of an administrative board or committee is an opportunity to help improve the quality of your health care organization.
Being a member of an administrative board or committee is an opportunity to help improve the quality of your health care organization. You can help improve the quality of care, service and/or community health center by:
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Exposing problems in the system
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Making suggestions for improvement
Patients can play a valuable role in governing health care organizations.
Patients can play a valuable role in governing health care organizations. As we discussed in the previous chapter, patients are often the first ones to notice when something goes wrong with their care. They know what they want and need, but they may not have the skills or knowledge of how to articulate those needs. In addition to helping patients with communication, education and information gathering, it’s important that organizations give patients opportunities for meaningful participation on committees or boards where they have input into strategic planning decisions about how services will be offered or improved (see Chapter 3).
Patients might also be interested in helping shape financial plans for their own treatment or hospital stay; this could include developing budgets from scratch based on different scenarios (e.g., if someone has an unexpected illness) or considering cost containment strategies that reduce unnecessary expenditures related only partially due specifically
Conclusion
If you want to be part of the decision-making process, becoming a member of an administrative board or committee may be a good way for you to do so. You can even make your voice heard by joining one of these groups at your local health care organization
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