Economic Change and Staff Development in Health Care
HCA 827 Topic 5 Benchmark – Economic Change and Staff Development
Changing economic conditions are commonplace in the current global marketplace. With these changing economic conditions come changes in the services needed. This leads, in turn, to a need for staff development to adequately provide these new services. This staff development must be fiscally sound in order for the organization to remain viable while preparing staff members to provide these services. In this assignment, you will interview a health care executive to determine how to navigate this uncertain terrain of economics and staff development.
General Requirements:
Use the following information to ensure successful completion of the assignment:
- You will need to set an appointment of approximately 30 minutes with a health care executive. Plan well ahead to ensure that you can secure an appointment and have adequate time to complete the assignment.
- This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
- Doctoral learners are required to use APA style for their writing assignments. The APA Style Guide is located in the Student Success Center.
- This assignment requires that at least two additional scholarly research sources related to this topic, and at least one in-text citation from each source be included.
- You are required to submit this assignment to LopesWrite. Please refer to the directions in the Student Success Center.
Directions:
Interview a health care executive at any type of health care organization. This should be done in person, by phone, or by video conferencing and not via email exchange. During the interview, ask the executive the following questions:
- What was the greatest economic challenge you faced in your position over the last 5 years?
- What changes were necessary as a result of that challenge?
- What staff development strategies were used to equip staff to adapt to the required changes?
- How was the staff development funded?
- How did staff react to the change? What were the positives and negatives seen by the staff?
Write a paper of (1,000-1,250 words) that synthesizes the findings of your interview. Do the following in your paper:
- Identify the individual who was interviewed. Provide the individual’s name, company, title, and e-mail address.
- Summarize the challenge discussed in the interview.
- Summarize the changes that resulted from the challenge.
- Summarize the reaction of the staff to the changes.
- Provide a research-based evaluation of the changes that were made. Were they necessary and appropriate? Why or why not? Did the changes meaningfully contribute to the organization’s sustainability? Why or why not?
- Provide a research-based evaluation of the staff development that was conducted as a result of the changes. What staff development strategies were used? Were these appropriate? Why or why not? Was the staff development appropriately funded? Why or why not? (Benchmarks 12.3: Analyze strategies of fiscally sound staff development.)
ADDITIONAL DETAILS
Economic Change and Staff Development in Health Care
Introduction
Health care is a dynamic industry that is experiencing unprecedented changes. These changes include an aging population, increasing use of technology, and increased competition from other industries. They also include increased demands for patient care and reduced access to health services due to economic factors such as the recessionary period in 2008-09 and the Affordable Care Act (ACA) changes enacted in 2010. In this paper we will explore how these factors affect how hospitals respond to staff development needs—and vice versa—and what impact this has on their hospital productivity levels over time.
Introduction: Context and Need
Staff development is the process of developing and improving the knowledge, skills, attitudes and behaviors of health care professionals. It can be viewed as a set of processes that aims to improve quality of care delivered by an organization. Staff development programs are implemented with the aim of increasing staff productivity, efficiency and effectiveness in order to meet organizational goals such as cost containment, patient satisfaction or performance improvement.
Staff development has been shown to have positive impacts on several aspects of health care delivery including patient safety (Higgins & Hunter-Winterton 2001), patient satisfaction (Lambert & Mabulla 2003), time spent with patients (Petersen et al., 2015), nurse retention rates (Suberkollew 2008) etc.. In addition it has been found cost effective due its association with improved health outcomes as well as reductions in costs associated with malpractice claims or other types of lawsuits against physicians if done correctly (Sachdeva & Ganesan 2011).
Staff Development and Economic Forces
Staff development is needed to respond to changes in the health care environment, including the need for greater flexibility and adaptability. Staff development must evolve with new economic forces, such as globalization and technological advances.
Staff development is important because it helps organizations create new solutions that are adapted to changing needs.
Cultural Change
Changing a culture is hard. It’s not just changing the way people think, but also the way people act and interact with each other. This can be especially difficult in health care, because there are so many different types of people working together on an everyday basis.
Conclusions
The conclusion of this paper is that staff development must be responsive to economic changes in order to be effective. Staff development must also be responsive to cultural changes, since these two factors are interdependent and cannot be separated from each other.
As we see it, there are two main reasons why this is so: firstly, employees who feel valued by their employers will tend to work harder; secondly (and more importantly), those who do not feel valued by their employers will tend to quit or transfer elsewhere. In health care institutions where people are paid poorly or treated disrespectfully will therefore have an incentive not only not show up for work but also leave altogether after working there for some time period
To be successful, staff development must be responsive to economic forces.
Staff development can be a powerful lever for change. It is not just about training and education, but also about organizational culture. In many settings, staff members are pressured by economic forces to deliver high quality care at a cost that can be sustained. Staff development must therefore help organizations meet these challenges and remain viable in the long term
Conclusion
In conclusion, the health care industry is changing rapidly. While the future of health care is uncertain, there are many opportunities for its employees to learn new skills that will help them adapt and thrive in this dynamic environment. In addition, staff development must be responsive to economic forces so that workers can keep up with technological advances and stay competitive on the job market.
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