Collaboration to assist in compliance with a difficult patient
HLT 306 Topic 1 DQ 2
How would you use collaboration to assist in compliance with a patient as difficult as Alma?
ADDITIONAL DETAILS
Collaboration to assist in compliance with a difficult patient
Introduction
Patient compliance is not something you want to ignore. In fact, it’s really important for your practice and your patients who are experiencing it. Many medical professionals have different approaches to dealing with a difficult patient. Some people focus on medical management, while others use more team communication skills to deal with the situation in a less stressful way. This article will outline some of the ways you can collaborate with other members of your care team to help make sure your patient follows through on their medication or treatment plan.
The One Who Is Non-Compliant and A Nightmare
The One Who Is Non-Compliant and A Nightmare
The One You Want to Help and Want to Be Nice To
The One You Want to Help and Want to Be Nice To
A good listener is the first step to being able to help and be nice to a difficult patient. This can be done by treating them like a person, not just another patient.
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Ask open ended questions that allow them to express their feelings and thoughts in an honest way.
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Be empathetic towards what they are going through, which will help you understand their perspective better.
Get Everyone on the Same Page but Tailor Your Approach
As with any new patient, it’s important to get everyone on the same page. You need to make sure that everyone understands what is expected of them, and what their roles and responsibilities are. It’s also important to have clear policies and procedures in place so that you can keep track of everything that needs to be done at each step of the process.
You’ll also want documentation in place so that if something goes wrong or gets missed out (or just needs updating), there will be an explanation for why something happened instead of wondering why no one knows anything about it!
Finally, trainings are great because they help ensure your team has up-to-date knowledge about how things work together as a whole unit—and hopefully avoid any surprises when patients walk through doors for their appointments!
Collaborate On All Steps of Patient Care, Not Just Medical Management
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Collaborate on all steps of patient care, not just medical management.
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Collaborate on how to communicate with the patient. For example, if you have been communicating with a patient about their symptoms and trying to get them to comply with treatment but they are still getting worse, ask yourself: “What else can we do?” You might find that there is something else that is contributing to their condition (e.g., poor diet or lack of exercise) and this deserves consideration as well when trying to help them achieve wellness!
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Collaborate on how to manage their symptoms while they’re receiving treatment at home or in an outpatient setting—this includes making sure medications are taken correctly; monitoring vital signs; checking labs periodically so doctors can adjust dosages accordingly; arranging follow-up appointments when necessary (e.g., blood work); making sure lab results get faxed over before they expire so they don’t need reordered again during this time period.”
Use Team Communication Skills and Strategies
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Use Team Communication Skills and Strategies
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Work with the family to set realistic expectations.
Takeaway
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Team communication skills.
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Team collaboration.
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Team leadership.
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Building a team from scratch, or bringing together an existing one that is struggling with its goals and objectives and needs to be revitalized in order to move forward as a cohesive unit.
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Motivating your team members so that they are engaged in their work, which can result in high levels of productivity (and therefore profit).
Conclusion
Collaboration can be a very powerful tool for helping your healthcare team manage difficult patients. In this case, collaboration was used to help a patient who was non-compliant and a nightmare for his caregivers. The goal was for everyone on the team to work together as a cohesive unit so that they could effectively manage this difficult patient’s health care needs. Using these techniques helped make it possible for all involved parties involved in this case study with Dr. Hong Kong patient do their job better and more effectively than before—which resulted in improved outcomes for both parties involved
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