Evaluate the advantages and disadvantages of the organisation structure in your organisation (or an organisation with which you are familiar) and evaluate the advantages and disadvantages of one other organisation structure.

Evaluate the advantages and disadvantages of the organisation structure in your organisation (or an organisation with which you are familiar) and evaluate the advantages and disadvantages of one other organisation structure. Within the evaluation, you should include the reasons underpinning the structure. (AC 1.1)

Analyse connections between your organisation’s strategy (or an organisation with which you are familiar) and its products or services, and customers. (AC 1.2)

Analyse three external factors or trends currently impacting your organisation (or one with which you are familiar). The impact of these factors or trends could be positive, neutral or negative, some are short-lived whilst others are long-lasting. Identify organisational priorities arising from the factors or trends analysed. (AC 1.3)

When setting out its view on automation, AI and technology, the CIPD states, ‘Automation, artificial intelligence (AI) and other workplace technologies are bringing major changes to work and employment.’ Assess the scale of technology within organisations and how it impacts work. (AC 1.4)

Explain Edgar Schein’s model of organisational culture and explain one theory or model which examines human behaviour. (AC 2.1)

Assess how people practices in your organisation (or one with which you are familiar) impact both on organisational culture and behaviour, drawing on examples to support your arguments. (AC 2.2)

Peter Cheese, current CEO of CIPD asserts, ‘People professionals are a vital function in supporting businesses to adapt to rapidly changing circumstances’. Explain two different models or theories to managing change. (AC 2.3)

A variety of models have been developed to explain how change is experienced. Discuss one model that explains how change is experienced. (AC 2.4)

The CIPD’s Health and wellbeing at work survey 2022 found, ‘There is less management focus on health and wellbeing compared with the first year of the pandemic’, and goes on to remark that this is disappointing. Assess the importance of wellbeing at work and factors which impact wellbeing. (AC 2.5)

The CIPD Profession Map states ‘People practices are the processes and approaches that we use across the employee lifecycle’. Discuss the links between the employee lifecycle and different people practice roles. (AC 3.1)

Analyse how people practice connects with other areas of an organisation and supports wider people and organisational strategies. (AC 3.2)

Discuss processes you have, or could use, for consulting and engaging with internal customers of the people function in order to understand their needs. (AC 3.3)

Requirements: 4,550 | .doc file

1 5CO01 Organisational performance and culture in practice Learner Assessment Brief V4 Assessment ID / CIPD_5CO01_23_01 Level 5 Associate Diploma in ▪ People Management ▪ Organisational Learning and Development

Level 5 Associate Diploma 2 5CO01 Organisational performance and culture in practice This unit assignment explores the connections between organisational structure and the wider world of work in a commercial context. It highlights the factors and trends, including the digital environment, that impact on business strategy and workforce planning, recognising the influence of culture, employee wellbeing and behaviour in delivering change and organisational performance. CIPD’s insight Organisational climate and culture (October 2022) Organisational culture is an important aspect of organisational life and a term that has become a mainstay among business leaders. The work of HR, L&D and OD influences and is influenced by organisational culture because every organisation is made up of human relationships and human interactions. Despite its dominance, the language of culture is often unclear and difficult to define, meaning it is also hard to measure. Consequently, real culture change is near-impossible if we can’t actually pin down what we’re looking to change. Rather than culture, focusing on organisational climate – the meaning and behaviour attached to policies, practices and procedures employees experience – is a much more specific, tangible way to positively influence the workplace. This factsheet explores why organisational culture is a popular but limited construct, and why shifting to changing organisational is much more effective for employers. https://www.cipd.co.uk/knowledge/culture/working-environment/organisation-culture-change-factsheet Organisation development (April 2022) In an ever evolving world of work, it’s important that organisations adapt to ensure businesses performance. This factsheet explains what organisation development (ODV) is, what areas of focus and expertise it involves, and explores what ODV looks like in practice. There are many ways to describe organisation development (ODV), all of which share common features despite their varied meanings. In this factsheet we will use the abbreviation ODV rather than OD to distinguish organisation development from organisation design. https://www.cipd.co.uk/knowledge/strategy/organisational-development/factsheet Please note that the purpose of this insight is to link you to CIPD’s research and evidence within the subject area, so that you can engage with the latest thinking. It is not provided to replace the study required as part of the learning or as formative assessment material

Level 5 Associate Diploma 3 Your evidence must consist of: ▪ Written answers to the assessment questions. ▪ Assessment Criteria as headings for each answer. ▪ Professionally presented answers, with in-text Harvard Referencing to support them. ▪ End Reference List. ▪ Approximately 4,550 words, refer to CIPD wordcount policy (+/-10%). Preparation for the Tasks: ▪ Refer to the indicative content in the unit to guide and support your evidence. ▪ Pay attention to how your evidence is presented, remember you are working in the People Practice Team. ▪ Ensure that the evidence generated for this assessment remains your own work. You will also benefit from: ▪ Completing and acting on Draft Assessment feedback from your Assessor. ▪ Reflecting on your own experiences of learning opportunities and continuous professional development. ▪ Reading the CIPD Insight, Fact Sheets, and related online material on these topics as well as key research authors on the subject.

Level 5 Associate Diploma 4 Task – Questions Knowledge and understanding for this core unit will be assessed by written answers to the questions below. 1. Evaluate the advantages and disadvantages of the organisation structure in your organisation (or an organisation with which you are familiar) and evaluate the advantages and disadvantages of one other organisation structure. Within the evaluation, you should include the reasons underpinning the structure. (AC 1.1) 2. Analyse connections between your organisation’s strategy (or an organisation with which you are familiar) and its products or services, and customers. (AC 1.2) 3. Analyse three external factors or trends currently impacting your organisation (or one with which you are familiar). The impact of these factors or trends could be positive, neutral or negative, some are short-lived whilst others are long-lasting. Identify organisational priorities arising from the factors or trends analysed. (AC 1.3) 4. When setting out its view on automation, AI and technology, the CIPD states, ‘Automation, artificial intelligence (AI) and other workplace technologies are bringing major changes to work and employment.’ Assess the scale of technology within organisations and how it impacts work. (AC 1.4) 5. Explain Edgar Schein’s model of organisational culture and explain one theory or model which examines human behaviour. (AC 2.1) 6. Assess how people practices in your organisation (or one with which you are familiar) impact both on organisational culture and behaviour, drawing on examples to support your arguments. (AC 2.2) 7. Peter Cheese, current CEO of CIPD asserts, ‘People professionals are a vital function in supporting businesses to adapt to rapidly changing circumstances’. Explain two different models or theories to managing change. (AC 2.3) 8. A variety of models have been developed to explain how change is experienced. Discuss one model that explains how change is experienced. (AC 2.4) 9. The CIPD’s Health and wellbeing at work survey 2022 found, ‘There is less management focus on health and wellbeing compared with the first year of the pandemic’, and goes on to remark that this is disappointing. Assess the importance of wellbeing at work and factors which impact wellbeing. (AC 2.5) 10. The CIPD Profession Map states ‘People practices are the processes and approaches that we use across the employee lifecycle’. Discuss the links between the employee lifecycle and different people practice roles. (AC 3.1) 11. Analyse how people practice connects with other areas of an organisation and supports wider people and organisational strategies. (AC 3.2) 12. Discuss processes you have, or could use, for consulting and engaging with internal customers of the people function in order to understand their needs. (AC 3.3)

Level 5 Associate Diploma 5 Assessment Criteria Evidence Checklist You may find the following checklist helpful to make sure that you have included the required evidence to meet the task. This is not a mandatory requirement as long as it is clear in your submission where the assessment criteria have been met. Assessment criteria Evidenced Y/N Evidence reference 1.1 Evaluate the advantages and disadvantages of different types of organisation structures, including the reasons underpinning them. 1.2 Analyse connections between organisational strategy, products, services, and customers. 1.3 Analyse external factors and trends impacting organisations to identify current organisational priorities. 1.4 Assess the scale of technology within organisations and how it impacts work. 2.1 Explain theories and models which examine organisational culture and human behaviour. 2.2 Assess how people practices impact on organisational culture and behaviour. 2.3 Explain different approaches to managing change. 2.4 Discuss models to show how change is experienced. 2.5 Assess the importance of wellbeing at work and the different factors which impact wellbeing. 3.1 Discuss the links between the employee lifecycle and different people practice roles. 3.2 Analyse how people practice connects with other areas of an organisation and supports wider people and organisational strategies. 3.3 Discuss processes for consulting and engaging with internal customers to understand their needs.

Level 5 Associate Diploma 6 5CO01 Organisational performance and culture in practice Assessment Criteria marking descriptors. Assessors will mark in line with the following assessment criteria (AC) marking descriptors, and will indicate where the answer sits within the marking band range for each AC. Assessors will provide a mark from 1 to 4 for each assessment criteria within the unit. Assessors will use the marking descriptor grid as guidance so they can provide comprehensive feedback that is developmental. The grid below shows the range for the unit assessment result based on total number of marks awarded across all assessment criteria. To pass the unit, the assessment must achieve a 2 (Low Pass) or above for each of the assessment criteria. The overall result achieved will dictate the outcome the assessment receives for the unit, provided NONE of the assessment criteria have been failed. Please note that the assessment will receive a Pass or Fail result from the CIPD at unit level. Overall mark Unit result 0 to 23 Fail 24 to 30 Low Pass 31 to 39 Pass 40 to 48 High Pass

Level 5 Associate Diploma 7 Marking Descriptors Mark Range Descriptor 1 Fail • Insufficient demonstration of knowledge, understanding or skills (as appropriate) required to meet the AC. • Insufficient examples included, where required, to support answers. • Presentation and structure of assignment is not appropriate and does not meet the assessment brief. • Insufficient or no evidence of the use of references to wider reading to help inform answer. 2 Low Pass • Demonstrates an acceptable level of knowledge, understanding or skills (as appropriate) required to meet the AC. • Sufficient and acceptable examples included, where required, to support answers. • Required format adopted but some improvement required to the structure and presentation of the assignment. • Answers are acceptable but could be clearer in responding to the task and presented in a more coherent way. • Sufficient evidence of the use of references to wider reading to help inform answer. 3 Pass • Demonstrates good knowledge, understanding or skills (as appropriate) required to meet the AC. • Includes confident use of examples, where required, to support each answer. • Presentation and structure of assignment is appropriate for the assessment brief. • Answers are clear and well expressed. • Good evidence of the use of references to wider reading to help inform answer. 4 High Pass • Demonstrates a wide range and confident level of knowledge, understanding or skill (as appropriate). • Includes strong examples that illustrate the point being made, that link and support the answer well. • Answers are applied to the case organisation or an alternative organisation. • Answers are clear, concise, and well argued, directly respond to what has been asked. • The presentation of the assignment is well structured, coherent and focusses on the need of the questions. • Considerable evidence of the use of references to wider reading to inform answer.

Assessment Guidelines

Page 2 Assessment Guidelines Contents Overview ………………………………………………………………. P3 1. Assessment Structures ……………………………………………. P4 2. Assessment Formatting ………………………………………. P5 3. Word Counts ……………………………………………………… P6 4. Draft Assessments ………………………………………………….. P8 5. Referencing ……………………………………………………….. P9 6. Plagiarism …………………………………………………………. P10 7. Completing Your Front Cover Sheet …………………………. P11 8. Submitting Your Assessments ……………………………… P13 9. Marking and Feedback ………………………………………… P14

Page 3 Assessment Guidelines Overview For many of you, writing academic assignments is an unfamiliar activity and even those who have studied at further or higher education may have worked towards standards which differ to what we would expect as you undertake your CIPD studies. The purpose of this document is to provide you with clear guidance on submitting assignments. It covers areas such as structures and formatting, word count guidance and advice on completing your front cover sheet. It will also cover how to submit your assessment and when to expect feedback. Please look to follow the advice below. Your CIPD Tutors

Page 4 Assessment Guidelines 1. Assessment Structures There are a variety of different assessment formats that you could be asked to produce throughout the course. It is important that you note the difference between the types and how to structure them correctly. You should follow any advice outlined in the assessment brief. It may give you advice around a preferred structure. For example, there are subtle differences between a research report and a briefing paper. The most popular type of assessment is a short report, the structure of which is detailed below: • Title Page – Include your name, the name of the unit and the assessment name • Contents – Use a contents table with page numbers • Introduction – Keep it short, set the context for the assessment • Answers – Including headings that clearly identify which A.C. you are addressing. • References and Bibliography – These should be Harvard Referenced correctly If an assignment is not presented in the correct format, then we will return the assessment to yourself, and ask that you submit using the correct format. (report, briefing paper, factsheet etc) We have generated a range of resources you can access to support you with assessment formats. You can find these in the resources section of your course site.

Page 5 Assessment Guidelines 2. Assessment Formatting When writing any assessments for your course, it is important that you present them in a professional format. What we mean by this is imagine you are going to submit this assessment to a board of directors or your boss. You wouldn’t use a strange font, or have small text, so your assessments must follow the same approach When writing your assessments, please use a sensible font, such as Arial, Calibri or Times New Roman and size 11 or 12 with 1.15 line spacing. You will be using headings and subheadings in all your written assessments. Therefore, it is very important to apply them correctly in your documents. Remember to apply your selected styles consistently throughout the whole document. Not only will they look more professional than the manually created headings and subheadings, they will also be necessary for generating a Table of Contents. All written assessments must have numbered pages. Finally, you will often be using images, tables or diagrams to illustrate your answers. It is important to add a caption under each of these elements and acknowledge their source. What does a good format look like?

Page 6 Assessment Guidelines 3. Word Counts All the summative assignments that you complete carry a strict word count. The word count is the number of words that CIPD believe you need to write to competently answer the question(s) in the assignment. If you do go under or over the allotted word count, the assessment will be sent back to you and we will ask you to either increase or decrease the word count. If you submit your work again and are still outside the wordcount parameters, your work will be graded as a refer, you will not receive feedback on the submission, and you will lose a submission attempt. What Is Included In The Word Count? Included in the word count should be any text that is central to your answer and which responds to, and addresses the questions / tasks. This also includes your headings and subheadings. Excluded from the word count are the additional components that make up your submission. Included Excluded Introduction * Front cover sheet Headings & Subheadings Title of your work Your answer to the assessment criteria (A.C.) Contents page In-text citations Tables that include numbers Written narrative embedded in tables Diagrams / Graphs / Charts Conclusion * Reference List / Bibliography Recommendations * Appendices * * Introductions, conclusions, and recommendations may not always be required, so ensure you are creating the correct style of document (report, briefing paper etc) and if you are required to include one of these elements, keep them concise to ensure your wordcount allocation is focused on fulfilling the assessment criteria. Appendices should only be used when requested, and cannot be included as a way of circumnavigating the wordcount. When we assess your work, the appendices will not be marked but considered as information that supports your submission. This means you should look to write concisely. Don’t spend too much word count defining the models and concepts. Instead, you should discuss how they work in practice. This is known as theory into practice and is a key tip to help you with your assessments. The CIPD want to see how these concepts work in your organisations. +/- 10% Rule

Page 7 Assessment Guidelines The CIPD recognise that delivering your assignment at exactly that word count is challenging and there is, therefore, a leeway available of plus or minus 10% of that word count. Here are some examples of typical assignment lengths, showing the impact of this leeway: Word Count 10% Leeway Minimum Words Maximum Words 1,000 100 900 1,100 1,500 150 1,350 1,650 2,500 250 2,250 2,750 3,000 300 2,700 3,300 3,500 350 3,150 3,850 3,900 390 3,510 4,290

Page 8 Assessment Guidelines 4. Draft Assessments We encourage you to submit drafts on your course. This can often be useful as you gain anecdotal but informative feedback around whether you are on the right track. We have included some guidance on what constitutes a draft and how to submit a draft of your work below. Draft Submissions You should submit your draft assessments via the Assessment Centre. You should upload the draft via the Draft Submission link for the unit you are working on. Your marker will then review this and upload a draft assessment feedback sheet for you to review. You will receive a notification once this has been uploaded. Please ensure your draft assessment has a front cover sheet attached and you have ticked the draft submission box on your cover sheet before uploading.

Page 9 Assessment Guidelines 5. Referencing Learning how to reference correctly is a very important skill. When writing your assessments, referring to the sources you have used is a requirement. You should provide references when you are: • paraphrasing or summarising someone else’s work, theories or ideas • using an idea from someone else’s work • indirectly referring to the text of other works • using tables, diagrams or figures from other sources • directly quoting from the text of another work Harvard Referencing Harvard is a style of referencing, primarily used by university students, to cite information sources. We would ask you to use Harvard Referencing in your assessments. Two types of citations are included: Guides on how to Harvard reference can be found in the resources section of your course site. In-Text Citations These are used when directly quoting, summarising or paraphrasing a source. They are in the body of the work and contain a fragment of the full citation. Depending on the source type, some Harvard Reference in-text citations may look something like this: Roberts (2020) suggests the chief cause of plagiarism is uncertainty about how to cite sources Reference / Bibliography Lists Reference Lists are located at the end of the work and display full citations for sources used in the assignment. Here is an example of a full citation for a book found in a Harvard Reference list: Roberts, T. (2020) Avoiding Plagiarism, 2nd ed. Boston: Charles River Media.

Page 10 Assessment Guidelines 6. Plagiarism During your studies you will often refer to work written by others. You must properly reference your sources and failure to do so, gives the impression you are pretending their ideas are yours. It is your responsibility to ensure that work submitted for assessment is your own. All assessments should be accompanied by a signed cover sheet declaring that the participants work is their own, and assessments will not be accepted if this is absent. You must: • Ensure work submitted for assessment is your own. • Demonstrate your own knowledge, understanding and application of concepts, models, theories or ideas. • Ensure that you don’t reuse assessments that you have already submitted. • Ensure the works and arguments of others are appropriately cited and referenced using the Harvard referencing system. • Not copy materials from other participants, past and present, from written sources, from the Internet, or from any other source. The best way of avoiding plagiarism is to understand how to Harvard Reference and what make a well-constructed assessment. A good bit of advice to take on board is that the marker must be in no doubt as to which parts of your work are your own original work and which are the rightful property of someone else. Warning

Page 11 Assessment Guidelines 7. Completing Your Front Cover Sheet Completing a front cover sheet and attaching it to every assessment is a CIPD requirement. • Your cover sheet must form the first two pages of your assessment. If your assessment is a word document, the cover sheet will be the first page. If it’s a PowerPoint presentation slide deck, the cover sheet should be copied as an image onto the first slide. • One cover sheet is required per each assessment document (drafts and summative). • We cannot accept an assessment for marking which is either missing the cover sheet, has the wrong cover sheet, has information missing, or has the cover sheet attached as a separate document. Below we have provided an example of how to complete the front cover sheet:

Page 12 Assessment Guidelines Below are some handy tips when completing the front cover sheet: • Don’t change the centre number • Add your student ID number and your CIPD Membership number • Include the unit code (e.g. 3CO03) • Enter the word count and submission date for each attempt. On the second page of the front cover sheet is a declaration. It is a CIPD requirement that this is completed. You need to include your name, your signature and the date you submitted the work. As seen in the image below, your signature must be your real one and not typed. You can take a photo of your signature and add it to the cell as an image: Please don’t forget to add your signature, if any assessments are submitted without this, they will be rejected and reverted to draft to allow you to add the required details.

Page 13 Assessment Guidelines 8. Submitting Your Assessment You should submit all your draft and summative assessments via the Assessment Centre. When you come to hand in your assessment, they must be submitted adhering to the criteria outlined below. ✓ A fully completed front cover sheet attached to the front of the assignment ✓ A title page ✓ A contents page with page numbers ✓ Work process the assessments using 1 ½ line spacing and 12pt Calibri, Arial or Times New Roman typeface ✓ Combine all your work into one document to be uploaded ✓ No PDF’s. Uploading Your Work When you click into the summative assessment link for the relevant unit and scroll down, you will see the location where you can upload your assessment. Click on Add Submission and then drag and drop your Word document into the relevant field. Your marker will receive a notification once this has been uploaded.

Page 14 Assessment Guidelines 9. Marking and Feedback Marking Your marking will be completed by an Associate Tutor within 15 working days. If you have provisionally passed your submission, your work will appear as ‘In Review’ which means it is being quality checked prior to being released to you. This can take a few weeks, and you should move onto the next unit. If your work has not yet passed, your work will appear as ‘Released’ and it will be released back to you with full feedback to allow you to remediate your answers and resubmit. You have 3 attempts to pass each assessment. The third attempt will always show as ‘In Review’ and may not result in a provisional pass. All grades will be ratified and confirmed by the CIPD prior to your qualification certificate being issued by CIPD. Please note that on Foundation and Associate courses, you will be given a developmental grade of Fail, Low Pass, Pass or High Pass. This won’t appear as your final grade in the system or on your certificates but is designed to develop you throughout the course by showing you how you can improve your work. For Foundation and Associate programmes, you will receive an overall unit grade of Pass or Fail grade. Feedback For draft assessments, you will receive a feedback sheet which provides anecdotal, constructive feedback about whether you are on the right track. All summative assessments will be marked using a feedback sheet. Your marker will comment against the assessment criteria for that assignment, indicating which criteria are a pass and any that have Failed.

Page 15 Assessment Guidelines

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