Identify the distinction between organisational conflict and misbehaviour, and between informal and formal conflict within the organisation
Please write total of 3000 words is task one, and 1000 word in task two
Requirements: 4000
1123_5HR01_21_1
Declaration of Authentication
Declaration by learner
Declaration by Assessor
5HR01
Employment Relationship Management
This unit examines the key approaches, practices and tools to manage and enhance the employee relationship to create better working lives and the significant impact this can have on organisational performance.
“A positive employee relations climate and high levels of employee engagement have the potential to lead to enhanced business outcomes, better health and well-being. Here we provide a collection of resources covering employee relations and the psychological contract; employee communication and employee voice; employee engagement; mediation and conflict; absence management; diversity in the workplace; and flexible working practices” https:/
Follow the link above to access the CIPD resources to help you to gain the knowledge, information and tools to manage the employment relationship with topics on absence management, diversity, gender pay gap reporting, flexible working and employee engagement.
Preparation for the Tasks:
At the start of your assignment, you are encouraged to plan your assessment work with your Assessor and where appropriate agree milestones so that they can help you monitor your progress.
Refer to the indicative content in the unit to guide and support your evidence.
Pay attention to how your evidence is presented, remember you are working in the People Practice Team for this task.
Ensure that the evidence generated for this assessment remains your own work.
You will also benefit from:
Acting on formative feedback from your Assessor.
Reflecting on your own experiences of learning opportunities and training and continuing professional development.
Reading the CIPD Insight, Fact Sheets and related online material on these topics.
https:/
Task One – Information document
As your information document is being prepared for a formal senior management meeting (SMT), it should be clear and well supported by appropriate theory and legislation. Please provide clear guidance on where your resources can be found in the form of a comprehensive bibliography. You can use the AC numbers as your headings for each section.
Your information document is to be provided to SMT for their forthcoming planning meeting where the main priority is to identify ways to improve business performance. The SMT don’t normally deal with day-to-day employment relationship matters so will need to have clear guidance from you. Your CEO has asked that your document should include an understanding of the connections between the employee relationship and organisational performance.
The document must therefore include:
Identify the distinction between organisational conflict and misbehaviour, and between informal and formal conflict within the organisation. (AC 2.1)
Discuss the distinction between official and unofficial employee action. (AC 2.2)
Research and assess emerging trends in the types of conflict and industrial sanctions that affect organisational performance. (AC 2.3)
Distinguish between third-party conciliation, mediation and arbitration to help SMT understand the differences including the benefits and constraints of each (AC 2.4)
Explain the principles of legislation relating to unfair dismissal in respect of capability and misconduct issues. (AC 3.1)
Analyse and present the key causes of employee grievances (AC 3.2) and explain the skills required for effective grievance and discipline-handling procedures. (AC 3.3) Advise on the importance of handling grievances effectively. (AC 3.4)
Help SMT understand the main provisions of collective employment law (AC 4.1)
Compare the types of employee bodies, union and non-union forms of employee representation (AC 4.2) Evaluate the purpose of collective bargaining and how it works (AC 4.3)
Task Two – Presentation pack
Your CEO has asked you to prepare a power point presentation with supporting notes to help SMT to understand Employee voice, engagement and practices to support better working lives within the organisation.
The focus is to give them theoretical understanding of how Employee Engagement strategies could help improve organisational performance and reduce conflict within the workplace.
The presentation must include:
A review of emerging developments to inform approaches to employee voice and engagement. (AC 1.1)
Differentiate between employee involvement and employee participation and discuss how it builds relationships. (AC 1.2)
Assess a range of employee voice tools and approaches to drive employee engagement and increase organisational performance and advise SMT which tools and approaches you would recommend. (AC 1.3)
Critically evaluate the interrelationships between employee voice and organisational performance. (AC 1.4)
Explain the concept of better working lives and how this can be designed. (AC 1.5)
It is essential that you refer to academic concepts, theories and professional practice for the tasks to ensure that your work is supported by analysis. Please ensure that any references and sourcesdrawn upon are acknowledged correctly and supported by a bibliography. Please use the AC number as your slide heading to ensure it is clear which Assessment Criteria is being evidenced.
Assessment Criteria Evidence Checklist
Use this as a checklist to make sure that you have included the required evidence to meet the task. Please enter the evidence title and where it can be referred to. An example has been provided for you.
5HR01
Employment Relationship Management
Assessment Criteria marking descriptors.
Assessors will mark in line with the following assessment criteria (AC) marking descriptors, and will indicate where the learner sits within the marking band range for each AC.
Assessors must provide a mark from 1 to 4 for each assessment criteria within the unit. Assessors should use the mark descriptor grid as guidance so they can provide comprehensive feedback that is developmental for learners. Please be aware that not all the mark descriptors will be present in every assessment criterion, so assessors must use their discretion in making grading decisions.
The grid below shows the range for each unit assessment result based on total number of marks awarded across all assessment criteria.
To pass the unit assessment learners must achieve a 2 (Low Pass) or above for each of the assessment criteria.
The overall result achieved will dictate the outcome the learner receives for the unit, provided
NONE of the assessment criteria have been failed or referred.
Please note that learners will receive a Pass or Fail result from the CIPD at unit level. Referral
grades can be used internally by the centre.
Marking Descriptors
Marking grid
To be completed by assessor(s):Task 1:
Task 2:
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