Explore the technology infrastructure supporting BPM and CRM initiatives.
1. Our topic of project is ” Supply Chain Management (SCM) and Customer Relationship Management (CRM) (on the example of a selected enterprise)” The company we choose is :” Apple”
Only need to complete Part 4 Technology and Tools: (2 PAGES). This is the part I need to finish. Dont need to give me the tittle page. Just conten and references. i.Explore the technology infrastructure supporting BPM and CRM initiatives. ii. Discuss the software and tools used for BPM and CRM, including any third-party platforms.
2. Group Presentations: The same teams for the Group Project Final Report will also make brief presentations to the class during classes on (date to be confirmed) (roughly 15 minutes, with additional time for a few questions). The order for presentations will be determined randomly and provided by (date to be confirmed).
Importantly, the requirements for the presentation are slightly different from the final written report, but will be based on ongoing work toward the written report. The presentation involves two specific requirements, specifically relating to the class: (1) rough overall “map” of what the business process management in supply chain for your assigned entity look like (does not need to be absolutely thorough but needs to include what you judge as the most important components); and (2) outline what the team perceives as the three most important business process management in supply chain-related issues currently facing their entity, and why?
This is the detail about our presentation. You need to write a speech corresponding to my part. Three mins maximum. Just give me conten, no formar required.
Totally give me two docs.
Requirements: 2 days
Format and Parts for the Written Report
12-point font
Double–Spaced
10 pages excluding title and references.
SUBTOPICS:
Introduction and Overview of BPM and CRM: (1 PAGE)
Briefly introduce the enterprise and its industry.
State the purpose and scope of the report.
Provide definitions and explanations of BPM and CRM.
BPM in the Enterprise (3 PAGES):
Examine how BPM is integrated into the enterprise’s operations. (1 PAGE)
Analyze the key business processes that have been improved using BPM. (1 PAGE)
Evaluate the impact of BPM on the organization’s efficiency, productivity, and cost reduction. (1 PAGE)
CRM in the Enterprise: (3 PAGES)
Describe how CRM is integrated into the enterprise’s customer-facing activities. (1 PAGE)
Analyze the use of CRM data for customer segmentation, lead management, and customer retention. (1 PAGE)
Evaluate the effectiveness of CRM in improving customer satisfaction and loyalty. (1 PAGE)
Technology and Tools: (2 PAGES)
Explore the technology infrastructure supporting BPM and CRM initiatives.
Discuss the software and tools used for BPM and CRM, including any third-party platforms.
Data Security and Privacy: (2 PAGES)
Address the security measures implemented to protect sensitive data in BPM and CRM systems.
Discuss compliance with data protection regulations (e.g., GDPR, CCPA) and the enterprise’s approach to privacy.
Conclusion: (1 PAGE)
Summarize the key findings from the report.
Offer recommendations based on the analysis.
Parts among group members:
Subtopic 1 and 6 (Introduction and Conclusion):
Subtopic 2 (BPM):
Subtopic 3 (CRM): Malvika
Subtopic 4 (Technology and Tools):
Subtopic 5 (Data and Privacy):
GROUP PROJECT
TOPIC: Supply Chain Management (SCM) and Customer Relationship Management (CRM) – on the example of a selected enterprise
IMPORTANT: FIRST, SELECT AN ENTERPRISE FOR THE PROJECT!!!
Things to keep in mind for the Written Report:
A short-written report submission.
Describe the BPM in the supply chain situation of the selected enterprise.
Intended to provide a summary overview of the BPM of the selected enterprise.
Use secondary sources and information: books, internet, etc.
No longer than 10 pages in 12–point font. (References excluded to the limit)
At least 10 reference citations are required – APA style.
Things to keep in mind for the Group Presentation:
15 minutes in length.
Should involve 2 specific requirements:
A rough overall “map” of the BPM in the supply chain for our selected enterprise (does not need to be absolutely thorough but needs to include what you judge as the most important components).
Outline what the team perceives as the three most important business process management in supply chain-related issues currently facing our selected enterprise, and why?
There will be questions asked in the end by students and the instructor.
Collepals.com Plagiarism Free Papers
Are you looking for custom essay writing service or even dissertation writing services? Just request for our write my paper service, and we'll match you with the best essay writer in your subject! With an exceptional team of professional academic experts in a wide range of subjects, we can guarantee you an unrivaled quality of custom-written papers.
Get ZERO PLAGIARISM, HUMAN WRITTEN ESSAYS
Why Hire Collepals.com writers to do your paper?
Quality- We are experienced and have access to ample research materials.
We write plagiarism Free Content
Confidential- We never share or sell your personal information to third parties.
Support-Chat with us today! We are always waiting to answer all your questions.
