For this Assessment, you will answer a series of short-answer ?questions to the six prompts listed below. Conflict is often an element ?in our interactions, and it is how we handle
IQ1003: Assessment Instructions
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Review the details of your assessment including the rubric. You will have the ability to submit the assessment once you earn a score of 80% or better on all of the related sub-competency quizzes and engage with your Faculty Subject Matter Expert (SME) in a substantive way about the competency.
Overview
For this Assessment, you will answer a series of short-answer questions to the six prompts listed below. Conflict is often an element in our interactions, and it is how we handle it that sets us apart as competent communicators. As an important part of effective interpersonal communication, you will begin this assessment by identifying the elements that make a climate defensive. Then, you will consider how to model the behavior you want to observe in a supportive climate. Finally, you will address microaggressions in the moment, recognizing someone might not even be aware of their prejudice or bias.
Submission Length: 7 items, with responses ranging in length from 1–2 paragraphs per item.
Professional Skills: Written Communication, Information Literacy, Engaging Multiple Social and Cultural Perspectives, and Inquiry and Analysis are assessed in this Competency.
Instructions
To complete the Assessment, do the following:
- Be sure to adhere to the indicated length for each item.
- Download the IQ1003 Written Response Template, which contains the rubric, and answer each question in 1–2 paragraphs.
- Download the Academic Writing Expectations Checklist to review prior to submitting your Assessment.
- Consider your own experiences or those you have observed with microaggressions. Choose one to write about in your assignment.
Before submitting your Assessment, carefully review the rubric. This is the same rubric the Assessor will use to evaluate your submission and it provides detailed criteria describing how to achieve or master the Competency. Many students find that understanding the requirements of the Assessment and the rubric criteria help them direct their focus and use their time most productively.
All submissions must follow the academic writing expectations. Properly formatted APA citations and references must be provided where appropriate. Submissions that do not meet these expectations will be returned without scoring
Academic Writing Expectations Checklist
The faculty Assessor will use this checklist to evaluate whether your written responses adhere to the conventions of scholarly writing. Review this checklist prior to submitting your Assessment to ensure your writing follows academic writing expectations. Click the links to access Writing Center resources:
Sentence-Level Skills
|_| Constructing complete and correct sentences Note: See an explanation of sentence components and how to avoid sentence fragments and run-ons.
|_| Using and spelling words correctly Note: See a list of commonly misused words and information on MS Word’s spell check.
|_| Using punctuation appropriately Note: See the different types of punctuation and their uses.
|_| Using grammar appropriately Note: See a Grammarly tutorial to catch further errors.
Paragraph-Level Skills
|_| Using paragraph breaks Note: See a description of paragraph basics.
|_| Focusing each paragraph on one central idea (rather than multiple ideas) Note: See an explanation of how topic sentences work.
Use of Evidence
|_| Using resources appropriately Note: See examples of integrating evidence in a paper.
|_| Citing and referencing resources accurately Note: See examples of citing and referencing resources in a paper.
|_| Paraphrasing (explaining in one’s own words) to avoid plagiarizing the source Note: See paraphrasing strategies.
Formatting Written Assignments
|_| Using appropriate APA formatting, including title page, margins, and font Note: See APA overview and APA template from the Writing Center.
Comments:
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IQ1003: Listening, Perception, & Communication Climate: Analyze microaggressions, listening and perception in interpersonal interactions.
Written Response Submission Form
Your Name: First and last
Your E-Mail Address: Your email here
Instructions
First, in order to help you learn how to identify, and respond to, microaggressions, watch this video:
· Laureate Education (Producer). (2016). Is it a microaggression? [Interactive media]. Baltimore, MD: Author. Retrieved from https://mym.cdn.laureate-media.com/2dett4d/Walden/EDDD/8102/CH/mm/agression/index.html
Next, consider your own experiences or those you have observed with microaggressions. Choose one to write about in your assessment. Finally, write your responses where it reads “Enter your response here.” Write as much, as needed, to satisfy the requirements indicated. Each item contains the Rubric, which will be used to evaluate your responses.
Item 1
· Describe the experience you have chosen and include the following elements:
· Listening Process – three elements. (1-2 paragraphs)
· Perception Process – all three elements, selection, organization, and interpretation. (1-2 paragraphs)
· How Pronoun Preferences may (or may not) have played a role. (1-2 paragraphs)
· Describe the role stereotypes did or did not play a role in the interaction? (1-2 paragraphs)
Your Response
Enter your response here.
Rubric
|
0 Not Present |
1 Needs Improvement |
2 Meets Expectations |
|
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Module 2: Listening and Perception |
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Listening Process LO 2.1.1: Describe the experience you have chosen including the Listening Process |
Response is not present. |
Description of the experience you have chosen including the Listening Process is vague, inaccurate, and/or incomplete. |
Response provides a clear, accurate, and complete description of the experience you have chosen including the Listening Process. |
|
Perception Process LO 2.1.2: Describe the experience you have chosen including the Perception Process |
Response is not present. |
Description of the experience you have chosen including the Perception Process is vague, inaccurate, and/or incomplete. |
Response provides a clear, accurate, and complete description of the experience you have chosen including the Perception Process. |
|
Module 3: The Self, Personal Pronoun Preferences and Perceptions |
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Pronoun Preferences LO 3.1.1: Describe the experience you have chosen including how Pronoun Preferences may (or may not) have played a role. |
Response is not present. |
Description of the experience you have chosen including how Pronoun Preferences may (or may not) have played a role is vague, inaccurate, and/or incomplete. |
Response provides a clear, accurate, and complete description of the experience you have chosen including how Pronoun Preferences may (or may not) have played a role. |
|
Stereotypes LO 3.1.2: Describe the role stereotypes did or did not play a role in the interaction |
Response is not present. |
Description of the role stereotypes did or did not play a role in the interaction is vague, inaccurate, and/or incomplete. |
Response provides a clear, accurate, and complete description of the role stereotypes did or did not play a role in the interaction. |
Item 2
· Describe the specific interaction including the following elements: (1-2 paragraphs)
· Who were the participants?
· What was said or expressed?
· Where did it take place?
· When did it occur?
· Why did it happen (in your estimate)?
· How was it resolved?
Your Response
Enter your response here.
Rubric
|
0 Not Present |
1 Needs Improvement |
2 Meets Expectations |
|
|
Module 4: Supportive vs. Defensive Communication Climate |
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Describe the specific interaction including who, what, where, when, why and how. LO 4.2.1: Describe the specific interaction including who, what, where, when, why and how. |
Response is not present. |
Description of the specific interaction including who, what, where, when, why and how is vague, inaccurate, and/or incomplete. |
Response provides a clear, accurate, and complete description of the specific interaction including who, what, where, when, why and how. |
Item 3
· Describe the communication climate between the two people at the time of the interaction. What are some factors that were present? (1-2 paragraphs)
Your Response
Enter your response here.
Rubric
|
0 Not Present |
1 Needs Improvement |
2 Meets Expectations |
|
|
Module 4: Supportive vs. Defensive Communication Climate |
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|
Describe the communication climate between the two people at the time of the interaction LO 4.3.1: Describe the communication climate between the two people at the time of the interaction |
Response is not present. |
Description of the communication climate between the two people at the time of the interaction is vague, inaccurate, and/or incomplete. |
Response provides a clear, accurate, and complete description of the communication climate between the two people at the time of the interaction. |
|
Identify two factors that were present LO 4.3.2: Identify two factors that were present in the communication climate |
Response is not present. |
Identification of two factors that were present in the communication climate is vague, inaccurate, and/or incomplete. |
Response provides a clear, accurate, and complete identification of two factors that were present in the communication climate. |
Item 4
· Describe how listening is a factor in the interaction. (1-2 paragraphs)
Your Response
Enter your response here.
Rubric
|
0 Not Present |
1 Needs Improvement |
2 Meets Expectations |
|
|
Module 2: Listening and Perception |
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|
Describe how listening is a factor in the interaction LO 2.4.1: Describe how listening is a factor in the interaction |
Response is not present. |
Description of how listening is a factor in the interaction is vague, inaccurate, and/or incomplete. |
Response provides a clear, accurate, and complete description of how listening is a factor in the interaction. |
Item 5
· Describe how perception(s) are a factor in the interaction. (1-2 paragraphs)
Your Response
Enter your response here.
Rubric
|
0 Not Present |
1 Needs Improvement |
2 Meets Expectations |
|
|
Module 2: Listening and Perception |
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|
Describe how perception(s) are a factor in the interaction LO 2.5.1: Describe how perception(s) are a factor in the interaction |
Response is not present. |
Description of how perception(s) are a factor in the interaction is vague, inaccurate, and/or incomplete. |
Response provides a clear, accurate, and complete description of how perception(s) are a factor in the interaction. |
Item 6
· Identify what changes to the communication could have improved the interaction and explain why. (1-2 paragraphs)
Your Response
Enter your response here.
Rubric
|
0 Not Present |
1 Needs Improvement |
2 Meets Expectations |
|
|
Module 1: The Listening Process/Strategies for Effective Listening |
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Identify what changes to the communication could have improved the interaction and explain why LO 1.6.1: Explain what changes to the communication could have improved the interaction |
Response is not present. |
Explanation of what changes to the communication could have improved the interaction is vague, inaccurate, and/or incomplete. |
Response provides a clear, accurate, and complete explanation of what changes to the communication could have improved the interaction. |
Item 7
· Identify some tips you would give to help avoid these types of scenarios in the future. (1-2 paragraphs)
Your Response
Enter your response here.
Rubric
|
0 Not Present |
1 Needs Improvement |
2 Meets Expectations |
|
|
Module 1: The Listening Process/Strategies for Effective Listening |
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Identify some tips you would give to help avoid these types of scenarios in the future LO 1.7.1: Identify some tips you would give to help avoid these types of scenarios in the future |
Response is not present. |
Identification of some tips you would give to help avoid these types of scenarios in the future is vague, inaccurate, and/or incomplete. |
Response provides a clear, accurate, and complete identification of some tips you would give to help avoid these types of scenarios in the future. |
References
Provide a citation for each resource you used to write your response to this Assessment. The following citation has been provided as an example:
Saylor Academy. (2012). 16.3 Interpersonal needs. In Business communication for success. https://saylordotorg.github.io/text_business-communication-for-success/s20-03-interpersonal-needs.html
Professional Skills Assessment
In this Competency Assessment, you will be assessed on the following Professional Skills: Written Communication, Information Literacy, Engaging Multiple Social and Cultural Perspectives and Inquiry and Analysis. These skills count toward your achievement of the Competency and the Professional Skills.
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Professional Skills Assessment |
0 Not Present |
1 Needs Improvement |
2 Meets Expectations |
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Written Communication: Write with clarity, coherence, and purpose. |
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LO1: Construct complete and correct sentences (AWE 2; Sentence-Level Skills) |
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