You have just been hired as the facility manager for Manchester ?Coliseum, a new 47,000-seat stadium that will be the new home of the ?expansion Manchester Marauders football club. The

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You have just been hired as the facility manager for Manchester  Coliseum, a new 47,000-seat stadium that will be the new home of the  expansion Manchester Marauders football club. The Chief Executive  Officer (CEO) of the Coliseum wants you to create an operations manual  that will help the building run efficiently while making your job easier  to perform. The following is a list of priorities given to you by the  CEO of the Coliseum:

• Operations Management: The CEO wants you to describe and diagram the  optimal organizational structure and position descriptions with  projected salaries.
• Risk Management: The CEO is very concerned with this area. Describe  the overall function of risk management within the facility for both  football games and other potential events.
• Marketing: The CEO wants a marketing plan developed for the facility that will attract clients and customers.
• Event Management: Describe this process in your facility, including a  chain of command for personnel (e.g., parking, security, ticket takers,  ushers, etc.).
• Concessions/Food Service: Describe the function of concessions (food  service and merchandising) in your facility. Give reasons why you would  or would not own the concessions, have an agreement to get a percentage  of concessions, or simply lease the space for concessions.

Where would you start with this operations manual? Identify the steps  you will take to create a comprehensive, functional operation manual.