One ?report of the Business Case with approximately 700 words per student. ? ??- One ?presentation of the Business Case with 10 minutes power point slides ?- One individual reflection

 One  report of the Business Case with approximately 700 words per student.  

  - One  presentation of the Business Case with 10 minutes power point slides

 - One individual reflection report with approximately 300 words per student to describe what you have learnt and your experience/contribution while working on a business case for your group. 

Features that can be improved

1. Online bookstore after-sales guarantee (credit, replacement, delivery, compensation, after-sales care)

To ensure efficient management of your after-sales guarantee, you can use IT solutions such as customer relationship management (CRM) software, which can help you track and manage customer inquiries, complaints, and feedback. You can also use online platforms such as social media, chatbots, and email to interact with customers and provide timely and personalized support.

Business that we are working on : https://www.qbd.com.au/

Guide to write business report : https://online.jcu.edu.au/blog/how-to-write-business-case

 Harvard referencing system needs to be followed 

Overview :

Background problems:

merits of proposal:

Opposing arguments:

Implications:

Video prestation PowerPoint ( 10 min apprx):