Distinguish between a business function and a business process. Describe how a business process cuts across functional lines in an organization. How might a manager organize his or her staff
Q1. Distinguish between a business function and a business process. Describe how a business process cuts across functional lines in an organization. How might a manager organize his or her staff in terms of business processes rather than functional departments? What benefits would there be with this type of organization? What challenges would it pose? (At least three references required)
Q2. How could a university organize its business education around business processes rather than business functions? What would be the benefits to students? (At least three references required)
Q3. Go to the Amazon Web site (http://www.amazon.com), and step through the process of buying an item without actually purchasing the item. Based on this experience, describe the flows of information between Marketing and Sales, Accounting and Finance, and Supply Chain Management at Amazon. How easy is it to buy that item?
Q4. Assume you own and run a small ice cream shop located on the grounds of a private pool. You want to maximize sales and decide that allowing customers to buy on credit could be a big driver of sales since most people come to the pool without cash. What information do you need to keep track of to make sure a given customer doesn’t go over their $20 credit limit. What problems might occur?
Q5. Visit CIO magazine’s Web site, www.cio.com, and conduct a search on ERP. Based on the search results, choose an example of an ERP implementation, and write a memo to your instructor describing the implementation. Discuss ways in which you think the company adopting the ERP system could have improved its implementation. (At least three references required)
Rubrics:
Contents Given Points Points obtained
1 pt.
Table of content 2 pts
APA references and citation in text 2 pts
Academic style report format 2 pts
Quality and justification of the questions 8 pts
Total 15 pts
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