The IT department is more than halfway through the completion of the skills gap project. The project stakeholders want to make sure the project deliverables meet their requirements and the g
operating systems writing question and need the explanation and answer to help me learn.
The IT department is more than halfway through the completion of the skills gap project. The project stakeholders want to make sure the project deliverables meet their requirements and the goals of the project. The stakeholders are most concerned with the quality of courses, employee usage of courses, the integration with employees annual review HR software, ease of use for managers and the HR department, and the expansion of skills for employees. The stakeholders for the project have asked you to create evaluation criteria that will be used to judge the project at its completion, 3 months into its usage, and 12 months after being launched. You may want to review the case study as you complete this assignment.
Complete the following in a 3?- to 4?-page Microsoft Word document. Use the following template.
Develop a list of 6 to 8 standards or requirements for your project that you will use to evaluate its success.
Write a brief description of each standard or requirement. For example, a requirement might be that 90 percent of employees have logged in to an assigned course within 3 months.
Write an explanation based on the list of standards and requirements on how you will measure progress at its completion, 3 months into its usage, and 12 months after being launched. Discuss why the evaluation requirements change over time. Support your answer with 1 credible source outside of the course materials.
Additionally, as a project comes close to being completed, project management doesnt end. It is always important for each project to end by identifying lessons learned and how those lessons can be used by the organization in the future.
Write a discussion on how to close a project and the value of creating a list of lessons learned. Consider how properly closing out projects can help an organization in the future.
Requirements: 3 1/2 to 4 1/2
Week 5 – Summative Assessment: Measuring Progress and Requirements
Your Name
CMGT-410
Pat Gomes
Date
This assignment needs at least 1000 words of substantive content, plus References on the last page.
Standard 1:
Description:
Standard 2:
Description:
Standard 3:
Description:
Standard 4:
Description:
Standard 5:
Description:
Standard 6:
Description:
Standard 7:
Description:
Standard 8:
Description:
How will you measure progress, based on the above, at its completion, 3 months into its usage, and 12 months after being launched? Discuss why the evaluation requirements change over time. Support your answer with at least 2 credible sources outside of the course materials. Add these references to the end of the document, and in APA format.
Write a discussion on how to close a project and the value of creating a list of lessons learned. Consider how properly closing out projects can help an organization in the future.
References
(in APA format)
Customer Support, Inc. Case Study
Customer Support, Inc. (CSUP) is a large corporation with international clients that provides customer support related to their bank, credit card, or other financial accounts of their clients. It has over 5,000 full-time employees across the United States.
Its HR department recently completed a skills gap analysis for its workforce using resumes, employee feedback, managerial feedback, industry data, and analysis of internal data related to task completion. It identified skills gaps related to Microsoft Word, Microsoft Excel, Microsoft Outlook, and its new CRM software that needed to be improved across the organization. HR also projects a 10-15% productivity improvement across its workforce by providing these skills across its workforce.
The IT department has been assigned with the project of providing access to a third-party vendors training materials to all of its employees. The courses taken should be tracked within each employees HR information which uses a separate HR software package. Lastly, each employee will have a set of courses linked to their annual performance assessment which is tracked using a same HR software. Employees will only get their full bonus if they complete the courses their managers assign to them and link to their performance assessment.
You can assume that the project will take 5 months with an initial cost estimate of $150,000.
Work Breakdown Structure (WBS)
Project management
Requirements definition
Vendor and course identification
Identification of courses needed based on skills gap analysis
Identification of potential vendors
Creation of vendor evaluation process and metrics
Evaluation of vendors including integration requirements
Negotiation with selected vendors
Finalization of course and vendor selection
HR Software integration
Identification of integration information vendors need
Integration of course assignments into employees profile
Integration of course tracking into employee profile
Integration of annual review with course assignments and course tracking
Integration of course assignment and tracking views for employees and managers
Integration of reports for managers on courses assigned, courses taken, and courses assigned that havent been taken
Testing
Training, rollout, and support
Collepals.com Plagiarism Free Papers
Are you looking for custom essay writing service or even dissertation writing services? Just request for our write my paper service, and we'll match you with the best essay writer in your subject! With an exceptional team of professional academic experts in a wide range of subjects, we can guarantee you an unrivaled quality of custom-written papers.
Get ZERO PLAGIARISM, HUMAN WRITTEN ESSAYS
Why Hire Collepals.com writers to do your paper?
Quality- We are experienced and have access to ample research materials.
We write plagiarism Free Content
Confidential- We never share or sell your personal information to third parties.
Support-Chat with us today! We are always waiting to answer all your questions.
