Tanya Washington, a medical office manager, arrives at work to find carpets have just been cleaned and all the patient waiting rooms furniture is stacked in the hallway. Several patients are
Tanya Washington, a medical office manager, arrives at work to find carpets have just been cleaned and all the patient waiting rooms furniture is stacked in the hallway. Several patients are starting to walk in the front door. The cleaning crew cleaned the office administration area, and most of the office equipmentincluding computers and the fax machine- have been moved or unplugged. Tanya finds an entire shelf of patient records on the floor and in her work area and she also notices a few boxes in the hallway that contain patient supplies. a. What is the first thing you do to fix the situation after the office carpets were cleaned? b. How do you function in the office? Based on your knowledge about physical hazards and office safety, what precautions should Tanya take to resolve the problem? c. What happen to patient flow in this situation? d. How would you prevent a situation like this happening again the future
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