List some demographic characteristics of unpaid carers in Australian society today. List at least four points. 2. List some attitudes, stereotypes or myths that may be damaging to unpai

Assessment 1: Knowledge Questions

1. List some demographic characteristics of unpaid carers in Australian society today. List at least four points.

2. List some attitudes, stereotypes or myths that may be damaging to unpaid carers and the roles they perform. List at least four points.

3. Write the title of the Australian Federal legislation that formally recognizes and values the role of unpaid carers.

4. Describe three ways through which a support worker can respect the privacy and confidentiality of clients and their unpaid carers.

5. List four workplace policies and the related procedures paid carers need to follow when supporting the unpaid carer and their family member in the home. The first one is an example.

Workplace Policy Procedure – Protocol
For example:

Uniform Policy Procedure:
carers are to wear short sleeved collared shirt/ polo shirt, trousers / ? pants, flat, non-slip, covered shoes, no jewellery, nails cut short, no nail polish, long hair tied back
1.

2.

3.

4.

6. Workplace Boundaries
Think about the workplace examples in the table below. For each example, decide if there is a breach of workplace boundaries and briefly give your reason why it is either yes or no. Give the name of a workplace policy or procedure that relates to this issue.

Example Breach – identify if yes or no What Policy / Protocol
For example:
A Support worker does the shopping, brings back the change, provides receipts for all purchases and records in the cash handling book.

No breach. The Support worker has followed correct procedures

Client Money and Cash Handling Policy
1. A support worker chats to her friends at lunch about one of her clients.

2. A Client offers a support worker a gift of jewellery as a token of their appreciation. The support worker politely declines the gift.
3. A support worker recommends the client use a medicated cream for a severe skin rash.
4. A Support worker respects the values and opinions of the client even though they that are different from her/his own.
5. A Support worker offers to take the client out to a concert after work hours.
6. A Support worker talks about her personal problems with the client.
7. A Support worker recommends a family relative to perform some home maintenance for a client for a discount price.

7. Give two examples of ways in which unpaid carers may be discriminated against in our society?

8. There are a range of services to support unpaid carers in their caring roles. However, some unpaid carers may find the services expensive, there may be long waiting lists, restrictions based on location and complex eligibility requirements. Describe how this might affect the unpaid carer and the person being supported.

9. List two organisations and/or websites that can assist unpaid carers when trying to access services for themselves or the person they support.