Indigenous people in Canada (First Nation, Metis, and Inuit) are more likely than the Non-Indigenous population to be living in low-income situations (Government of Canada, 2020). As well, I

Indigenous people in Canada (First Nation, Metis, and Inuit) are more likely than the Non-Indigenous population to be living in low-income situations (Government of Canada, 2020). As well, Indigenous people in Canada also suffer serious consequences to health inequity due to socioeconomic and historical factors. According to a study done by the Government of Canada, n 2011 life expectancy at age 1 was 9-10 years shorter for the First Nations population compared to non-Indigenous people in Canada (Statistics Canada, 2019).
This clinic was conceptualized to combat health inequity in Indigenous and low income populations in Toronto and the GTA. This clinic currently operates two days a week, and has a capacity for up to ten appointments per day. It operates by appointment only, and does not currently take walk-ins. The clinic operates one day a week in the social service agency’s downtown location, and one day a week in the social service agency’s Scarborough location. It provides referrals to health care providers, development screening, counselling support and traditional support.
1) Not Enough Resources
The interviews brought forward concerns about resources. Though this did not seem like a deterrent for our stakeholders, it allowed them to identify other opportunities to pull from other resources.
-It was suggested that data be delivered to the organizations “quality assurance team” who could help gather and package the data.
-It was suggested that more resources/staff be given to this project to ensure its success.
2) Justifying Spending to Funders
The interviewee’s noted their need to justify spending to their funders, when they are not satisfying typical metrics of success.
– It was noted that the ability to present data that our clinics work, we just aren’t meeting our clients needs would support them with be able to continue on with the clinic.
3) Donors and management don’t understand the complex needs of our clients
If we can partake in processes they understand, with proven success, we can justify the complex needs of our clients.
-They don’t deal with data and reporting directly.
-If they can present data in this way, proactively, they can justify their unique needs.
4) Allow for flexibility in our client’s lives
Don’t make assumptions about what will work for our clients. Ask them, and give them back some power over their care.
-Give the client the power to choose their clinic. Do not assign them
Briefly reassert (or revise) your objectives and action plan, based on the feedback and summary How does the perspective differ, and how this difference will impact your QIP?