You will select a large organization, profit or nonprofit, that has recently gone through significant change. Choose an organization that you can find substantial written material documenting t
You will select a large organization, profit or nonprofit, that has recently gone through significant change. Choose an organization that you can find substantial written material documenting the change effort. Analyze the organization on the basis of the readings covered in this course and write a 5–6 page paper discussing the change effort. APA Format!
I expect you to have a minimum of 5 citations from the textbook. You are expected to utilize materials from the course and search for other sources of materials. (3 chapters attached to cite from)
Requirements
The paper should follow this outline:
- Introduction: Describe the situation, organization, and context for the change?
- Analysis: Analyze the approach taken by the change agent(s), and address the following:
- the image of the type of change held by the change agent,
- the “culture” of the setting that is changing and the role culture played in the change,
- the extent to which the (envisioned and actual) change was first or second order vs. adaptive or transformational,
- the method(s) for implementing change,
- the vision for the change, and
- how the change was communicated
- Overall Evaluation: Evaluate the quality of the change agent’s work based on class readings.
- Recommendations: Include recommendations suggesting what steps could have been taken to increase the success of the project.
Grading
Criteria for grading the paper will include:
- Use of materials from the course. I expect that your paper will make a number of references to class readings in addition to other source material.
- The use of supporting data. If you make an assertion such as “Morale at the company was at an all-time low,” on what do you base this? Or, if you suggest, “This project has had an enormous impact on customer satisfaction,” how do you know this to be true? While it is acceptable to occasionally insert some subjectivity into the analysis – be clear to identify what is a subjective opinion and what is based on more objective data sources.
- The quality of your conclusions and recommendations.
Chapter
Change Management
Perspectives
Learning objectives
Bytheendofthischapteryoushou-dbeab-eto:
医さ団園 Understandandidentifythefactorsthatcancausechangetofaiー,
E雨 四墨 塾 Assessthestrengthsandiimitationsofcheck1istsformana9ingchange effectively.
「LQ--蟹副 Evaluatetheadvantagesofstage modelsofchange managennent.
匝IE至重軍司 Assessthetheoreticalandpracticaーva-ueoftheprocessPerspectiveonchange.
「Lof輔園Understandandapp-ycontingencyapproachestochange management.
”了hequest′on′sがrw力os
go′ngro/erme/′r’swho
′sgomgtostopme. ”
AynRand,writerandphilosopher
319
320
ChaPterlO
C/7の堰e崩超′mgの??emβのPecr和郎
optionsfor Managing Change
Chnngt,1~ Dim,ptiv,二,一Liv(, with.t - - 一 - …
soatoppotyoftheorgazaon.Thisis
not
something
that
can
be
third
orfourth
down
in
the
CEO’s
list
ofthings
he
or
she
must
do.VVe
viewthose
characteristics
as
beingnecessaryco‐travellerstodeliveringa
truetransformationofthecompany・(Bucyetal,, 2017a,pp.2-3).
Atruetransformationisdisruptive.ltdoesn’t
justwork withtheexisting9overnance,the
existingprocesses,theexistingbudgetingcy-
cle,theexistingwaysofdoingthings.ltisgo-
ing
to
disrupt, And
it’s
going
to create
challengeandtensionandfriction
intheor-
ganization.Because
it
is
so disruptive,it’s
TheperspeCtivesdiscussedinthischapterinc1udechange managementChecMists,stage
models,andprocessandcontingencytheories,They o掻eradvice on managingchange, butmakeno mentionofthepersonalstylesandpre危rencesofindividualchange manag-
ers.Letusfirst6‐1lthisgap,
The Directorand Navigatorlmages ofChange Management
1iwoofourskimagesofchange managementareparticularlyrelevanttotheapproaches
exploredinthischapter.TheαZreczorimageunderpinsthechangemanagementapproaches
associatedwiththeworkoflargeconsultingcompanies,andalsoofacademicswho work
aschangeconsultantsinthisfield,Those who adoptsuch approachestake astrategic
view,adopting a pragmatic, managerialistapproachto
achievinglasting organizational
change. The
chec*山sts
and
stage modelsthat we
explore 魚1lintothis
category. They
suggestthatchangecanbe managedandcontrolledinapredictable manneraslongas
the
correctsteps
aretaken,in moreorlessthecorrectsequence, However,giventhe
numberofdi錐erentsetsofrecipesand丘ameworksthatareavailable,itisnotalwaysclear
whichtoadopt,orthecriteriaon whichthechoiceshouldbemade.
Contingencyframeworkscanalsobeseenasconsistentwiththeメケecわri血age.Rather
thanclaimingtohavediscovered“theonebestapproach, ”however,these丘ameworksargue
that“itdepends“on anumberofcontext 魚ctors,such asthescaleand urgencyofthe
proposedchanges.Fore×ample,oneofthesecont無gencyframeworks,thechangekaleido-
scope(BalogunetaL,2016)doesnoto爺erPrescriptiveadviceonhowtoimplementchange
inparticularcontexts,That丘ameworkinsteadhighlights免rthechange managerthecon-
textualissuesto consider whenreaching aninあrmedjudgmentwithregardto change
implementationdesignoptions,Thisapproachisalsoconsistenttosomeextentwiththe
′7αyZg防げimageofchange management,Changecanbecontrolledinpart,butexternal
魚ctors(contextualenablersandconstraints,competinginterests)can generateemergent
andunintendedoutcomesoverwhichthechange managerhaslittleornoinfluence.
The
idea
ofestablishing “fit” between
changeimplementation
and organizational
contextisnotconsistentwithaprocessualview ofchange.Processtheoriesseechange
unあldingovertimeina messyanditerative wayandthusrelyontheimageofchange
manageras“の’Zgのor.Here,thechangeoutcomesareshapedbyacombinationoffactors
ChaPterlO
C方の増ど崩‘”〃”ge′77e用弁eなlpeメルes
321
includingthepast,present,andfuturecの7rexzinwhichtheorganizationfunctions;the
sz心“α打ceofthechange;theimP1ementation〃mcesg刀o/mcq/わeんαvzor,insideand out-
side
the
organization; and
the
int&
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