Collect three different instruments or tools used to collect…
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Get it written →Collect three different instruments or tools used to collect feedback from clients. Attach screenshots of these instruments in your answer. In a simple report, answer the following questions about each of the three instruments or tools.
1. What information does the instrument or tool collect about the client?
2. What information does the instrument or tool collect about the way the organisation/product/service satisfied their needs?
3. In what ways does the instrument or tool allow the client to provide feedback about the organisation/product/service?
4. Overall, is the instrument or tool an effective method of collecting up-to-date and relevant feedback? If yes, why? If no, then what suggestions would you make for improvements?
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