4. Communicated effectively with others in the workplace in …

4. Communicated effectively with others in the workplace in three (3) different situations that met the criteria for 4a – 4e below. Yes No Yes No Yes No
a. The use of appropriate and easy to understand verbal communication (e.g., the language chosen suited the audience and understanding of the listener) ☐ ☐ ☐ ☐ ☐ ☐
Second attempt (if first was not satisfactory)
☐ ☐ ☐ ☐ ☐ ☐
b. The use of appropriate body language such as posture, gesture and eye contact to show respect and attentiveness ☐ ☐ ☐ ☐ ☐ ☐
Second attempt (if first was not satisfactory)
☐ ☐ ☐ ☐ ☐ ☐
c. The use of courteous, polite and respectful language ☐ ☐ ☐ ☐ ☐ ☐
Second attempt (if first was not satisfactory)
☐ ☐ ☐ ☐ ☐ ☐
d. The use of appropriate communication techniques, including:
Confirming the listeners understanding of the information conveyed through questioning
Listened to requests, clarify meaning and respond appropriately
Used active listening techniques to show respect and attentiveness
☐ ☐ ☐ ☐ ☐ ☐
Second attempt (if first was not satisfactory)
☐ ☐ ☐ ☐ ☐ ☐
e. Communicated any workplace concerns with a supervisor in a suitable manner, including:
Using an appropriate form of communication for the situation
Using appropriate language for the workplace
Communicating in a timely manner
☐ ☐ ☐ ☐ ☐ ☐
Second attempt (if first was not satisfactory) ☐ ☐ ☐ ☐ ☐ ☐
f. Exchange information clearly in a timely manner and within confidentiality procedures ☐ ☐ ☐ ☐ ☐ ☐
Second attempt (if first was not satisfactory) ☐ ☐ ☐ ☐ ☐ ☐
The supervisor is required to describe each of the three (3) situations and how the student met the criteria for 4a – 4f for each situation.
Situation One:
Describe the situation and how the student met the criteria for 4a, 4b, 4c, 4d, 4e and 4f.
Situation Two:
Describe the situation and how the student met the criteria for 4a, 4b, 4c, 4d, 4e and 4f.
Situation Three:
Describe the situation and how the student met the criteria for 4a, 4b, 4c, 4d, 4e and 4f.