You are working for Dr. Zora Davidovich, answering phones and scheduling appointments. Pre-edit the schedule provided, then book the following appointments. Pre-editing Information: 1. Dr. David
You are working for Dr. Zora Davidovich, answering phones and scheduling appointments. Pre-edit the schedule provided, then book the following appointments.
Pre-editing Information:
1. Dr. Davidovich’s office is open from 8:30am to 4:00pm
2. The office closes for lunch from 11:00am to 11:45am
3. Dr. Davidovich likes to do physical exams in the morning on Tuesdays
4. On Wednesday, Dr. Davidovich has an appointment with the Diabetes Education Council and will be out of the office from 10:00am to 11:00am.
Note: All of the following calls were received, in order, on Monday morning. Patients should always be given the first available appointment that fits their needs and the provider’s preferences.
Appointments:
a. Issac Johnson needs to come in for his annual physical (555-4862)
b. Melissa Yacoub is coming for her 1st prenatal exam (555-5126)
c. Esther Wilson is bringing in her son Jamil for a well-baby exam (555-9784)
d. Neil Van Otten needs a checkup for his prescription renewal (555-1468)
e. Melanie Brooks needs an appointment for her pap smear (555-4884)
f. Bob Cooper wants get counseling from Dr. Davidovich for his depression. He prefers a Tuesday afternoon appointment, if possible (555-7415)
g. Horatio Jones has an earache. He is a 10-year-old boy in school full time (555-7514)
h. Maria Laurentis requests a late afternoon appointment to see the doctor for her back pain (555-3545)
i. Eloise Minette needs her annual physical (555-4254)
j. Josephine Muniz needs an appointment regarding tonsillitis (555-9854). She doesn’t speak English and will be bringing her son to interpret for her.
k. Minnie Yip needs to see the doctor about her bursitis (555-6587)
l. Hope and Faith Roberts both need allergy shots (555-1254)
m. Paige Davis needs to come in for her 4-month prenatal checkup (555-2145)
n. Henry Kimball needs to see the doctor about his pancreatitis (555-3541)
o. 3-month old Emma Taylor has had a high fever for two days (555-9871)
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