Discuss specifically the steps taken to implement the new process along with the expected impact to the organization and their customers

Order Instructions
Discussion Thread: Quality

You must choose one (1) of the following two options to complete the thread:

Option A:

Utilizing one of the internet search engines, find an organization that has recently implemented a new quality initiative. Discuss specifically the steps taken to implement the new process along with the expected impact to the organization and their customers. Be sure to provide any URLs you used as a reference source for your answer. The selected article must provide well-rounded information and address the topic. You must post the annotation in the reference section.

• A definition of the topic: this does not count in the 250-word minimum requirement.
• A summary, in your own words, of the selected article.
• A discussion, in your own words, of how the article relates to the selected chapter and topic.
• The complete citation, in current APA format, of each of the 3 articles read and any other additional references; these do not count in the 250-word requirement.
• All references must be annotated.

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