Sincere Care Services (SCS) was established in Singapore ten years ago by its Chief Executive Officer (CEO), Dr Danny Tan. SCS’s mission is to provide patients with effective medical care from extensively-researched treatments and approaches

Background

Sincere Care Services (SCS) was established in Singapore ten years ago by its Chief Executive Officer (CEO), Dr Danny Tan. SCS’s mission is to provide patients with effective medical care from extensively-researched treatments and approaches. One of the ways it achieves the goal is through collaborations with renowned foreign hospitals and with doctor exchange programmes. Currently, SCS operates one hospital in the city and a chain of specialist clinics across the country. It is publicly listed on the Singapore Exchange (SGX). However, it is facing high operational costs and stiff competition from other hospitals.

SCS’s senior management is planning for next year’s budget. It has gathered a list of potential projects as shown below:

 Project A: Implement a Patient Location System by Radio Frequency Identification (RFID) technology to know the patients’ whereabouts within the hospital premises.

 Project B: Organise a two-days bonding camp that involves all the SCS staff.

 Project C: Conduct a series of public seminars jointly with People’s Association at various community clubs to create awareness of major diseases.

 Project D: Convert patients’ medical records to electronic formats as required by the Ministry of Health (MOH) to deposit into a national database so that patients’ data can be retrieved quickly during emergencies.

 Project E: Implement a Robotic Surgery System which will allow doctors to operate remotely on patients at SCS Hospital.

 Project F: Develop a Medicine Dispensing System to provide medicine to patients through automated machines.

Important Note: Grading of Submissions

Marks awarded to your assignment are based on the following guidelines:

1. 80% of the marks are allocated to the content of your answers:

 The marks awarded to what your answers cover depend on the extent to which they

cover the key points that correctly and comprehensively address each question.

 The key points should be supported by evidence drawn from course materials and,

wherever relevant, from other credible sources.

2. 20% of the marks are allocated to the presentation of your answers:

Wherever applicable, the marks awarded to how your answers are presented depend

on the extent to which your answers:

 form a sound reasoning by developing those key points in a clear, logical and succinct

manner;

 provide proper and adequate in-text citations and referencing to content drawn from

course materials and other credible sources;

 strictly follow APA formatting and style guidelines1, in particular for:

 in-text citations and end-of-report references;

 the identification of figures and tables;

 use, wherever relevant, the specialised vocabulary and terminology commonly used in

discussions about the topic(s) covered by each question;

 provide a reference or bibliography at the end of the main report;

 include the less relevant details in an Appendix;

 use sentence constructions that are grammatically and syntactically correct;

 are free from spelling mistakes; present the workings, numerical formulations and

results in a logical manner that follows the APA formatting and style guidelines;

 design and present graphs, diagrams and plots that follow the APA formatting and style

guidelines;

 are highly original;

 have proper formatting, which may:

 include a properly formatted cover page;

 respect the answer length/word count set out in the assignment guidelines, if

any is prescribed;

 present answers in paragraphs with proper spacing and page margins;

 include page numbers and appendices, if necessary.

1 You can find a short tutorial on the APA formatting and style guidelines here:

https://apastyle.apa.org/index

Additional details (pertaining to tables and figures) can be found here: https://is.gd/O4vDdT .

The Objective of this TMA

To provide an opportunity for students to apply the concepts learnt in the course by analysing

a business case. Students need to compose an individual written report to demonstrate the

necessary technical skills and knowledge of project management.

Please note that:

i. The details and the names in this TMA case are fictional. Any resemblance to a real-life

situation is purely coincidental.

ii. Students who simply reproduce the course materials without relating to the TMA case

will be given low or no marks.

iii. Students should not include the TMA questions in the report.

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