You are a Supervisor in the Operations Department for XYZ company. You manage 50 employees in the department. Each week, employees are tasked with submitting reports. Recently, there
You are a Supervisor in the Operations Department for XYZ company. You manage 50 employees in the department. Each week, employees are tasked with submitting reports. Recently, there have been many complaints regarding supervisors’ responses to submitted reports. XYZ company prides itself on providing great customer service, an excellent work environment and having been voted, “Best Place to Work” for the past 5 years. The CEO is committed to creating a work environment conducive to productivity and job satisfaction (criteria necessary to be voted “Best Place to Work”). With this in mind, modify the supervisor’s Destructive response and write a Constructive response.
1. Supervisor’s Destructive Response- “This report is a confusing mess and failed to convince me of anything!”
Supervisor’s Constructive Response-_________________________________________________________
2. Supervisor’s Destructive Response- ” I AM NOT PLEASED WITH YOUR PERFORMANCE!”
Supervisor’s Constructive Response- ________________________________________________________
3. Supervisor’s Destructive Response- ” I do not understand why you have not improved!”
Supervisor’s Constructive Response- _______________________________________________________
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