Draft an announcement and agenda for a meeting with stakeholders to present the key aspects of a plan to adopt the new or upgraded telehealth technology proposed in the previous assessment.
- Draft an announcement and agenda for a meeting with stakeholders to present the key aspects of a plan to adopt the new or upgraded telehealth technology proposed in the previous assessment. Then, develop and record a 10-15 slide audiovisual presentation. Test your recording hardware to ensure that it is working properly and that you are familiar with its use. DETAILED SPEAKER NOTE
Introduction
.
As a nurse leader, you must be able to identify the key stakeholders in the adoption of a new or upgraded telehealth technology. In addition, you must be able to communicate the benefits and strategic value of the technology to obtain their support and ensure effective use of the technology. One method of communicating with stakeholders is to introduce them to the technology in a department meeting. In this meeting, it is important to discuss how this technology will enhance care and improve quality and safety outcomes.
This assessment provides an opportunity for you to consider how you would introduce to stakeholders the new or upgraded telehealth technology that was the focus of your previous assessment with the goal of obtaining their buy in and support.
Preparation
You have completed your assessment of the need for a new or upgraded telehealth technology and presented your findings and recommendations to executive leaders. Their response to your assessment was positive, and they have asked that you introduce the proposed technology to other key stakeholders. Consequently, you have decided to host a stakeholders’ meeting to promote support and buy in for the new technology. Several people will be unable to attend the meeting, so you have decided to provide those individuals with a video recording of your presentation.
To prepare for the assessment, you are encouraged to think about how you can generate wider stakeholder interest and support within your organization or practice setting for the acquisition of the new or upgraded telehealth technology currently under consideration, based on the results of your needs assessment. Consider who is most likely to have the greatest influence on key project success and who might be a good choice to champion the project. In addition, you may want to begin thinking about how you will approach the design of your presentation slides.
In addition, you may wish to:
- Review the assessment instructions and scoring guide to ensure that you understand the work you will be asked to complete.
- Review the Guiding Questions: Stakeholder Meeting [DOCX], which includes questions to consider and additional guidance on how to successfully complete the assessment.
- Note: As you revise your writing, check out the resources listed on the Writing Center’s Writing Supportpage.
Audiovisual Equipment Setup and Testing
Because you will make a video recording of your presentation, it is a good idea to check that your recording hardware and software is working properly and that you are familiar with its use. You may use Kaltura Media or other technology of your choice for your video recording. - If using Kaltura Media, refer to the Using Kaltura tutorial for directions on recording and uploading your video in the courseroom.
- You may use Microsoft PowerPoint or other suitable presentation software to create your slides. If you elect to use an application other than PowerPoint, check with your instructor to avoid potential file compatibility issues.
Note: If you require the use of assistive technology or alternative communication methods to participate in this activity, please contact [email protected] to request accommodations.
Requirements
Draft an announcement and agenda for a meeting with key stakeholders. Then, develop and record an audiovisual presentation that focuses on the key aspects of a plan to adopt the proposed new or upgraded telehealth technology to support and enhance patient care.
Complete the Vila Health: Preparing for a Stakeholder Meeting simulation.
The meeting preparation and presentation requirements, outlined below, correspond to the grading criteria in the Stakeholder Meeting Scoring Guide, so be sure to address each point. Read the performance-level descriptions for each criterion to see how your work will be assessed. The Guiding Questions: Stakeholder Meeting document, linked above, provides additional considerations that may be helpful in completing your assessment. In addition, be sure to note the requirements below for presentation format and length and for citing supporting evidence.
Prepare for the Meeting - Identify the key stakeholders who should attend the meeting.
- Draft a meeting announcement and agenda.
- Develop Your Presentation
- Explain how the new or upgraded telehealth technology will support enhanced patient outcomes and organizational effectiveness.
- Identify the outcome measures the organization or patient care setting will use to determine the effectiveness of the technology.
- Address patient confidentiality and privacy concerns associated with the use of this technology.
- Identify the steps and timeline needed to deploy the technology.
- Develop slides that augment your presentation.
- Argue persuasively to obtain stakeholder agreement with and support for the technology.
- Support assertions, arguments, propositions, and conclusions with relevant and credible evidence.
- Presentation Format and Length
Remember, you may use Microsoft PowerPoint or other suitable presentation software to create your slides. If you decide to use an application other than PowerPoint, check with your instructor to avoid potential file compatibility issues. - Your slide deck should consist of 10–15 slides, including a title slide and a references slide.
- Use the speaker's notes section of each slide to develop your talking points and cite your sources, as appropriate.
- Supporting Evidence
- Cite at least three credible sources from peer-reviewed journals or professional industry publications to support your presentation.
- List your sources on the references slide at the end of your presentation.
- Additional Requirements
Upload your audiovisual presentation and attach the presentation slides, with speaker notes, to the assessment area. See Using Kaltura for more information about uploading media.
Be sure that the following assessment deliverables are included before submitting your assessment: - Meeting announcement and agenda.
- Presentation recording.
- Presentation slides.
- Proofread your presentation before you submit it to minimize errors that could distract readers and make it more difficult for them to focus on the substance of your presentation.
RUBRIC:
Competencies Measured
By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria: - Competency 1: Evaluate technologies used to gather patient data; inform diagnoses; and enhance care quality, safety, and outcomes.
- Explain how a new or upgraded telehealth technology will support enhanced patient outcomes and organizational effectiveness.
- Competency 2: Develop a collaborative technology integration strategy.
- Identify the key stakeholders who should attend a technology acquisition meeting.
- Identify the steps and timeline needed to deploy a new or upgraded telehealth technology.
- Competency 3: Develop a strategy for managing technology use that enhances patient care and organizational effectiveness.
- Identify the outcome measures an organization or patient care setting will use to determine the effectiveness of a new or upgraded telehealth technology.
- Competency 4: Promote effective technology use policies that protect patient confidentiality and privacy.
- Address patient confidentiality and privacy concerns associated with the use of a new or upgraded telehealth technology.
- Competency 5: Communicate effectively with diverse audiences, in an appropriate form and style, consistent with applicable organizational, professional, and scholarly standards.
- Draft a meeting announcement and agenda.
- Develop slides that augment a multimedia presentation.
- Argue persuasively to obtain stakeholder agreement with, and support for, a new or upgraded telehealth technology.
- Support assertions, arguments, propositions, and conclusions with relevant and credible evidence.
Jeanette Israel School of Nursing and Health Sciences, Capella University
NURS-FPX6214: Healthcare Informatics and Technology Julie Zetterquist November 2021
Stakeholder Meeting
Announcement
A Stakeholder meeting will be held on Wednesday, December 13, 2021, in the conference room located on the 4th floor at 10:00 am. Administration invites all stakeholders to introduce the implementation of new and upgraded telehealth services to our facility. These services will allow easier access to care for patients and providers around the clock from the privacy of your own home or office using a communication device. This meeting will provide information on this process with an open discussion at the end of the meeting to address questions and concerns. If unable to attend there will be a recorded presentation posted on the company website to view at your convenience.
Meeting Agenda
Key stakeholders-Leaders from each area to include Nursing, administration, Physician, super users,
workflow development, and a Meaningful Use team.
• Explain how the new or upgraded telehealth technology will support enhanced patient outcomes and organizational effectiveness.
Identify the outcome measures the organization or patient care setting will use to determine the
effectiveness of the technology.
Address patient confidentiality and privacy concerns associated with the use of this technology.
• Identify the steps and timeline needed to deploy the technology
Comments and Questions
What is Telehealth?
Use of Digital technology to access healthcare remotely
Involves both provider and patient
• Telephone/video
• Patient portals
• Electronic consults
Goals for Virtual Visits
• Provide convenient healthcare • Safe and High-quality care • Increase access to more individuals • Decrease costs for patient and
provider • Cost and time effective for patients
and providers
• Reduces hospitalizations and emergency room visits
• Improves patient outcomes and satisfaction rates
• Improves quality and safety of care
Outcome Measures
Patient and staff surveys
Quality and safety
Revenue Reports
Financial measurements
Patient Confidentiality• HIPPA • Private teleconference rooms
• State and Federal Regulations
• Audits
Deployment Steps
• Develop a support team December 14, 2021 • Distribute educational brochures to patients
and staff –Janurary 1, 2021 • Staff Training and education-starting on
January 6, 2022-two weeks • Video Conference implementation January
21,2022 • Ongoing revisions as needed-discussed during
weekly support team meetings
Knowledge Gaps
Provide early and ongoing education to Patients • During visits
• Telephonically
• By mail
• Face to face education
• Provide Simple written literature
Let's Discuss
Unknowns & Missing Information Unanswered questions Areas of uncertainty
Questions
References Chaet, D., Clearfield, R., Sabin, J. E., Skimming, K., & Council on Ethical and Judicial Affairs American Medical Association
(2017). Ethical practice in Telehealth and Telemedicine. Journal of general internal medicine, 32(10), 1136
–1140. https://doi.org/10.1007/s11606-017-4082-2
Nasiri, S., Sadoughi, F., Tadayon, M., & Dehnad, A. (2019). Security requirements of internet of things-based healthcare
system: A survey study. Acta Informatica Medica, 27(4), 253. https://doi.org/10.5455/aim.2019.27.253-258
Parker, S., Prince, A., Thomas, L., Song, H., Milosevic, D., & Harris, M. F. (2018). Electronic, mobile and telehealth tools for
vulnerable patients with chronic disease: A systematic review and realist synthesis. BMJ Open, 8(8).
https://doi.org/10.1136/bmjopen-2017-019192
Shachar, C., Engel, J., & Elwyn, G. (2020). Implications for TELEHEALTH in a Postpandemic Future. JAMA, 323(23), 2375
. htps://doi.org/10.1001/jama.2020.7943
Shaw, G. (2020). Virtual visits. Brain & Life, 16(3), 36–37. https://doi.org/10.1097/01.nnn.0000669564.49845.00
- Slide 1
- Slide 2
- Meeting Agenda
- What is Telehealth?
- Slide 5
- Slide 6
- Outcome Measures
- Slide 8
- Slide 9
- Knowledge Gaps
- Slide 11
- Slide 12
,
Tele Psych at Doctors Hospital
A Proposal for using technology to improve access to treatment
By: Kathy Forsyth
Proprietary
Telehealth
Growing Rapidly
Increases assess to treatment
Stay connected
Decreases Costs
Proprietary
How it enhances patient outcomes
Unburden financial and physical strain of travel
Reduce stress
Reduce psychosocial burdens
Reduces congestion in clinics and hospital
Improves patient engagement and wellness
Reduces rehospitalizations
Proprietary
How it improves Doctors Psych Department
Reduces number of patients seen in office Reduces number of patients seen in office Cost savings to both patients and the facility Cost savings to both patients and the facility Reduce ER visits and readmittance rates Reduce ER visits and readmittance rates • How do we evaluate this effectiveness?
Clinic staff surveysClinic staff surveys
Patient surveysPatient surveys
Revenue reportsRevenue reports
Proprietary
Outcome measures to determine effectivene ss
Press Ganey surveys for patient satisfaction
Clinic staff surveys
Revenue reports (weekly, monthly and annual)
Impacting staff work
Proprietary
Patient privacy and confidentiality
HIPPA
Secure encrypted technology
Office space
Privacy
Proprietary
Steps Needed to Initiate Program
Vision of program
Plan
Create an effective work environment and team
Provide training and support, and good management
Implement
Stay focused – revise as necessary
Publish results
Proprietary
Estimated timeline
Build 3-6 months
purchase app 8-12 weeks
Credentialing 3 months
Training 2-4 months
Marketing 3 months
Revisions ongoing
Publish 12 months
Proprietary
Conclusion
CONTINUE TO PROVIDE
EXCELLENT, PERSONALIZED
CARE
EMBRACE TECHNOLOGY
THE FUTURE OF MEDICINE
QUESTIONS, COMMENTS, CONCERNS
Proprietary
American Psychiatric Association (2017). What is Telepsychiatry? Retrieved from: https://www.psychiatry.org/patients-families/what-is-telepsychiatry
Malhotra, S., Chakrabarti, S., & Shah, R. (2013). Telepsychiatry: Promise, potential, and challenges. Indian journal of psychiatry, 55(1), 3–11. doi:10.4103/0019- 5545.105499
Nandra, K., Koenig, G., Delmastro, A., Mishler, E. A., Hollander, J. E., & Yeo, C. J. (2018). Telehealth provides a comprehensive approach to the surgical patient. The American Journal of Surgery. https://doi.org/10.1016/j.amjsurg.2018.09.020
Vockley, M. (2015). The rise of telehealth. Biomedical Instrumentation & Technology, 49(5), 306-320. Retrieved from https://www.aami-bit.org/doi/full/10.2345/0899-8205- 49.5.306
References
- Slide 1
- Telehealth
- How it enhances patient outcomes
- How it improves Doctors Psych Department
- Outcome measures to determine effectiveness
- Patient privacy and confidentiality
- Steps Needed to Initiate Program
- Estimated timeline
- Conclusion
- References
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