Chapter 4 Findings and analysis Provide clear and logical presentat
I have already made a google form with about 200 target audience but i want you to try to simulate it for about 400 people? Then analyze the results via SPSS.
Chapter 4 Findings and analysis
• Provide clear and logical presentation of the findings or results of your research, sighting corresponding examples/ instances from your collected/ generated data o These might include tables, graphs or other diagrams
• Ensure your results correspond with your stated research objectives/ research questions, or hypotheses (if applicable)
• You might want to consider integrating this section with Chapter 5 (below) or it can be a standalone Chapter.
Chapter 5 Discussion and Evaluation
Provide an analytical/ critical discussion of your findings/ results aimed at addressing your research objectives or answering your stated research question(s)/ hypotheses.
o Refer to any diagrams, questionnaire results, graphs, etc. discussed/ presented in the Results/ Findings Chapter
• What are the implications of your findings?
• How do your findings link with existing research?
Faculty of Business and Law Ethics Approval Form
1
Faculty of Business and Law
Postgraduate Taught Research Ethics Application Form
Title of Project A study of factors affecting LINE Application User’s
online shopping behaviour in Thailand.
Name of Researcher Amonwan Thongkamkhao
SECTION A
YES NO N/A
1 Will you describe the main research procedure to
participants in advance, so that they are informed
what to expect?
2 Will you tell participants that their participation is
voluntary?
3 Will you obtain consent from participants?
4 If the research is observational, will you ask
participants for their consent to being observed.
5 Will you tell participants that they may withdraw from
the research at any time and for any reason?
6 With questionnaires/interviews, will you give
participants the option of omitting questions they do
not want to answer?
7 Will you tell participants that their data will be treated
with full confidentiality and that, if published, it should
not be identifiable as theirs?
If you have ticked No to any of questions 1-7, then your project is NOT low risk
8 Will your project involve deliberately misleading
participants in any way?
9 Is there any realistic risk of any participants
experiencing either physical or psychological distress
or discomfort?
10 Will it be possible to link identities or trace
information back to individual participants in any way?
11 Will the study involve discussion of sensitive topics
(e.g. sexual activity, drug use, ethnicity, political
behaviour, potentially illegal activities)?
12 Will financial inducements (other than reasonable
expenses, compensation for time or a lottery / draw
ticket) be offered to participants?
Faculty of Business and Law Ethics Approval Form
2
If you have ticked Yes to questions 8-12, then your project is NOT low risk
YES NO N/A
13 Does your project involve work with animals?
14 Do participants fall into any of the following special groups?
If they do, please outline on page 2 how you will take account of their
needs.
Note that you may also need to obtain satisfactory Disclosure and
Barring Service (DBS) clearance
YES NO N/A
a) School Children?
b) People with learning or communication
difficulties
c) Patients
d) People in custody
e) People engaged in illegal activities (e.g. drug-
taking)
SECTION B
Please provide full details of your project below
(if insufficient detail is provided and the precise nature of the study is not clear your
supervisor will NOT approve the project and your form will be returned)
State the aims and objectives of this research:
This research examines the factors affecting LINE Application User’s online shopping
behaviour in Thailand
1. To study the purchasing behavior of consumers in Thailand through the LINE
application.
2. To study the factors affecting the selection of products via the LINE application,
including Demographic factors, Marketing mix (4Ps) and Technology Acceptance
Model (TAM)
How will participants be recruited? Who will they be (i.e. number, age, and
gender?):
The researcher will use the method to select the participants using the "Purposive
Sampling" target group via Google form or Survey Monkey, which is the group of
people who have purchased products through the LINE application in Thailand.
Based on Taro Yamane's formula for a total number of 385 participants, the age of
participants must be at least 18 years, and the gender of the participants will be male
and female and agender.
Details of the informed consent process (If required, use the Informed Consent
and Participant Information Sheet templates provided and submit with this
form):
In the summary that will be presented prior to participation in the online survey,
information on the requirements for participation will be provided. If a participant
Faculty of Business and Law Ethics Approval Form
3
continues to answer questions in an online survey, this indicates that they have given
their consent to take part.
Description of the method (please submit your research instrument (survey
questionnaire, interview questions that you will be using to collect data with
this form if relevant):
This research is a quantitative research and survey research method which uses
survey questionnaires as a tool to collect data and analyze data by using the
processing of software packages. The results were then summarized to present the
findings in the form of tables and accompanying lectures.
Additionally, the researcher will study the marketing mix (4P) and the technology
adoption model (TAM). The questions in this section consist of a Rating Scale
questionnaire with criteria for determining the weight of the assessment on five
levels based on the FivePoint Likert Scales method.
Questions design: On-going
Where will this research be conducted?
Online via email direct to friends, linked in , Facebook and Line group of Thai
students, and Google form or Monkey Survey.
What steps have been taken or will be taken to ensure appropriate permissions
are obtained? (N.B. provide a copy of correspondence i.e. letter, emails granting
you permission must be submitted with your ethics submission):
This research is part of the study in the University of Northampton's MBA program.
The information you answer in this questionnaire will be kept strictly confidential and
will be used for the benefit of this study only.
Name (Caps)
Amonwan Thongkamkhao
Signature of Student
Date:
29/10/22
This project has been
approved in its current form
declined and will need to be revised and resubmitted
The following required revisions are stipulated.
Print Name
Supervisor:
or
Module Leader:
Signature
Date:
30/10/2022
,
MASTER OF BUSINESS ADMINISTRATION
DISSERTATION PROPOSAL FORM
Name : Amonwan Thongkamkhao
Student ID: 22427988
Contact Details (E-Mail/Telephone No.) : [email protected]
Main DiscipLINE of Dissertation ( Please tick one only as the most appropriate.):
Organizational Behavior |
|
HRM |
|
Financial Decision Making |
|
Business Negotiation |
|
Strategic Marketing |
|
Information Technology |
/ |
Production / Operations Management |
|
Entrepreneurship / Innovation |
|
Other (Please specify) …………………… |
Title of Dissertation: (working title)
A study of factors affecting LINE Application User’s online shopping behaviour in Thailand
Research Problem
The LINE application is the most popular social media communication channel in Thailand. In 2022, LINE Thailand revealed more than 50 million users. Line company revealed that by 2022, the LINE Official Account (LINE OA) has a total of more than 1 million merchant accounts. LINE OA had the most accounts of the three types of businesses: Beauty, Fashion, and Food (F&B), with the food business growing 51%, while beauty and fashion grew 31% caused by changing consumer behavior fewer outings and more online. It was causing all SME entrepreneurs to turn to open accounts to facilitate customers.
The LINE company survey shows that over 90% of LINE OA's total accounts are SME entrepreneurs. Mr. Sakulrat Tonyongsiri (Director of SME Thailand) said, "focuses mainly on SME entrepreneurs. From the Covid-19 received and the government's supportive policies that may not have helped that much, LINE OA is another interesting channel that SME entrepreneurs will use with other onLINE platforms. It makes it easier to reach customers. Customers make payments easier too. It is the source of the increasing number of accounts. It accounted for a growth rate of 25% compared to the previous year."(Sakulrat,2022)
Summarizes the current reasons for the competition of entrepreneurs or companies that use eCommerce through Mobile commerce through the LINE application a lot to spread information, including promotions or activities that reach customers directly. Which communication through such channels of entrepreneurs. Therefore, the researcher is interested in studying the purchasing behavior of consumers in Thailand through the LINE application and the factors affecting the selection of products through the LINE application, namely demographic factors. The marketing mix (4Ps) and Technology Acceptance Model (TAM) influence the behavior of ordering products through the LINE application of entrepreneurs or companies. Including news, activities, and promotions that make customers want to join the event or receive that promotion and affect the need to buy more products or not. In order to know the behavior of customers that may cause various operators to use such information to improve the direction of presentation and reach customers in order to increase the number of customer purchases, or in the future may extend to the LINE Official Account of SME business.
Objectives of the Study
1. To study the purchasing behavior of consumers in Thailand through the LINE application.
2. To study the factors affecting the selection of products via the LINE application, including Demographic factors, Marketing mix (4Ps) and Technology Acceptance Model (TAM)
Proposed Methodology
This research examines the factors affecting the purchase of products via the LINE application among consumers in Thailand. This research is a quantitative research and survey research method which uses questionnaires as a tool to collect data and analyze data by using the processing of software packages. The results were then summarized to present the findings in the form of tables and accompanying lectures.
The factors studied were demographic factors such as gender, age, education level, occupation and average monthly income that consumers with different demographic characteristics influenced the decision to buy products via the LINE application.
Additionally, the researcher will study the marketing mix (4P) and the technology adoption model (TAM). The questions in this section consist of a Rating Scale questionnaire with criteria for determining the weight of the assessment on five levels based on the FivePoint Likert Scales method.
,
Timestamp | Total score | Please select (Yes) to confirm that you have read, understood all the aforementioned statement, as well as agree to participate in this survey. โปรดเลือก (ใช่) เพื่อยืนยันว่าท่านได้อ่านและทำความเข้าใจข้อความข้างต้นทั้งหมดแล้ว และท่านตกลงที่จะเข้าร่วมในการทำแบบสอบถามนี้ | Please select (Yes) to confirm that you have read, understood all the aforementioned statement, as well as agree to participate in this survey. โปรดเลือก (ใช่) เพื่อยืนยันว่าท่านได้อ่านและทำความเข้าใจข้อความข้างต้นทั้งหมดแล้ว และท่านตกลงที่จะเข้าร่วมในการทำแบบสอบถามนี้ [Score] | Please select (Yes) to confirm that you have read, understood all the aforementioned statement, as well as agree to participate in this survey. โปรดเลือก (ใช่) เพื่อยืนยันว่าท่านได้อ่านและทำความเข้าใจข้อความข้างต้นทั้งหมดแล้ว และท่านตกลงที่จะเข้าร่วมในการทำแบบสอบถามนี้ [Feedback] | Gender เพศ | Gender เพศ [Score] | Gender เพศ [Feedback] | Age group อายุ | Age group อายุ [Score] | Age group อายุ [Feedback] | Education (Highest degree or level of school you completed; if currently enrolled, indicate highest degree received) ระดับการศึกษา (ระดับการศึกษาสูงสุดที่คุณได้สำเร็จการศึกษา , หากกำลังศึกษาอยู่ให้ระบุระดับสูงสุดที่ได้รับ) | Education (Highest degree or level of school you completed; if currently enrolled, indicate highest degree received) ระดับการศึกษา (ระดับการศึกษาสูงสุดที่คุณได้สำเร็จการศึกษา , หากกำลังศึกษาอยู่ให้ระบุระดับสูงสุดที่ได้รับ) [Score] | Education (Highest degree or level of school you completed; if currently enrolled, indicate highest degree received) ระดับการศึกษา (ระดับการศึกษาสูงสุดที่คุณได้สำเร็จการศึกษา , หากกำลังศึกษาอยู่ให้ระบุระดับสูงสุดที่ได้รับ) [Feedback] | Occupation อาชีพ | Occupation อาชีพ [Score] | Occupation อาชีพ [Feedback] | Monthly income (Baht : THB) รายได้ต่อเดือน (บาท) | Monthly income (Baht : THB) รายได้ต่อเดือน (บาท) [Score] | Monthly income (Baht : THB) รายได้ต่อเดือน (บาท) [Feedback] | Do you have a Line application account? ท่านมีบัญชีผู้ใช้แอพพลิเคชั่นไลน์หรือไม่? | Do you have a Line application account? ท่านมีบัญชีผู้ใช้แอพพลิเคชั่นไลน์หรือไม่? [Score] | Do you have a Line application account? ท่านมีบัญชีผู้ใช้แอพพลิเคชั่นไลน์หรือไม่? [Feedback] | Have you ever bought a product or service through LINE application? ท่านเคยเลือกใช้บริการซื้อสินค้าผ่านทางแอพพลิเคชั่นไลน์? (ตัวอย่าง การซื้อสินค้าโดยการสนทนา direct message กับร้านค้าผ่านไลน์, Line shopping และ Line myshop) | Have you ever bought a product or service through LINE application? ท่านเคยเลือกใช้บริการซื้อสินค้าผ่านทางแอพพลิเคชั่นไลน์? (ตัวอย่าง การซื้อสินค้าโดยการสนทนา direct message กับร้านค้าผ่านไลน์, Line shopping และ Line myshop) [Score] | Have you ever bought a product or service through LINE application? ท่านเคยเลือกใช้บริการซื้อสินค้าผ่านทางแอพพลิเคชั่นไลน์? (ตัวอย่าง การซื้อสินค้าโดยการสนทนา direct message กับร้านค้าผ่านไลน์, Line shopping และ Line myshop) [Feedback] | How many hours per day do you averagely use Line application? (hour/day) ท่านใช้เวลาในการใช้แอพพลิเคชั่นไลน์โดยเฉลี่ยกี่ชั่วโมงต่อวัน? | How many hours per day do you averagely use Line application? (hour/day) ท่านใช้เวลาในการใช้แอพพลิเคชั่นไลน์โดยเฉลี่ยกี่ชั่วโมงต่อวัน? [Score] | How many hours per day do you averagely use Line application? (hour/day) ท่านใช้เวลาในการใช้แอพพลิเคชั่นไลน์โดยเฉลี่ยกี่ชั่วโมงต่อวัน? [Feedback] | How often do you buy products through the LINE application? (how many times a month?) ความถี่ในการซื้อสินค้าผ่านทางแอพพลิเคชั่นไลน์ (จำนวนครั้ง/เดือน) | How often do you buy products through the LINE application? (how many times a month?) ความถี่ในการซื้อสินค้าผ่านทางแอพพลิเคชั่นไลน์ (จำนวนครั้ง/เดือน) [Score] | How often do you buy products through the LINE application? (how many times a month?) ความถี่ในการซื้อสินค้าผ่านทางแอพพลิเคชั่นไลน์ (จำนวนครั้ง/เดือน) [Feedback] | What is the average price you buy through LINE application? (baht/time) จำนวนเงินในการซื้อสินค้าผ่านทางแอพพลิเคชั่นค้าไลน์โดยเฉลี่ย (บาท/ครั้ง) | What is the average price you buy through LINE application? (baht/time) จำนวนเงินในการซื้อสินค้าผ่านทางแอพพลิเคชั่นค้าไลน์โดยเฉลี่ย (บาท/ครั้ง) [Score] | What is the average price you buy through LINE application? (baht/time) จำนวนเงินในการซื้อสินค้าผ่านทางแอพพลิเคชั่นค้าไลน์โดยเฉลี่ย (บาท/ครั้ง) [Feedback] | What method of payment do you utilize when shopping via the LINE app? (multiple selections) ช่องทางการชำระเงินที่ท่านใช้ซื้อสินค้าหรือบริการผ่านแอพพลิเคชั่
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