Service Delivery and Planning

Service Delivery and Planning

1. Why do you think developing a plan is important?

2. If you were a new case manager, how would you begin to develop a network of available services?

3. What kinds of criteria would you use to determine whether you need to conduct a structured interview with an eight-year-old?

4. Do you believe that you will be able to determine what errors exist in the information that you gather? What problems do you expect to encounter in finding errors?

5. Describe the skills you need to be a culturally sensitive interviewer and test administrator.

Building a Case File

1. Why do you think it is important to have medical information in a case file?

2. What difficulties do you expect to have in understanding a psychological report?

3. Develop a plan to gather information for a social history of a client who is in prison for armed robbery.

4. Do you believe that you can have too much information about a client? Why or why not?

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