A comparative analysis of ethical decision-making in different countries. Journal of Business Ethics
Kuruppu, C., & Roper, S. (2014). Business ethics: A comparative analysis of ethical decision-making in different countries. Journal of Business Ethics, 123(1), 29-44.
This article examines the differences in ethical decision-making between different countries. The authors use a survey to compare ethical decision-making between the United Kingdom, Australia, the US, and New Zealand. The results suggest that there are some differences in how ethical decisions are made in different countries, which can have an impact on the way businesses operate. The authors also suggest that there are implications for companies operating in multiple countries, as ethical decision-making needs to be consistent across all countries.
This article is related to this Discipline because it talks about ethics and how the countries use surveys for ethical differences about countries. They use data to show and compare their differences.
Article 2
O’Connor, S. (2018). The impact of ethical business practices on customer loyalty. Business Horizons, 61(3), 295-305.
This article examines the impact of ethical business practices on customer loyalty. The authors use a survey to measure customer loyalty in relation to ethical business practices. The results suggest that ethical business practices have a positive impact on customer loyalty, and that customers are more likely to remain loyal if they perceive a company to be ethical. The authors suggest that businesses should strive to maintain a high level of ethical practice in order to retain customers and increase customer loyalty.
This article is related to this used data for customer loyalty and measurement. They even had a discussion about ethics of customers with data that shows how it impacts customers in business.
Article 3
Lan, Y., & Wu, C. (2020). The importance of business ethics for customer satisfaction and loyalty. International Journal of Contemporary Hospitality Management, 32(4), 1511-1528.
This article examines the importance of business ethics for customer satisfaction and loyalty. The authors use a survey to measure customer satisfaction and loyalty in relation to ethical business practices. The results suggest that ethical business practices have a positive impact on customer satisfaction and loyalty. The authors suggest that businesses should strive to maintain a high level of ethical practice in order to increase customer satisfaction and loyalty.
This article is related to the discipline because they had proof and enough data to back up the facts of the theories of the customers loyalty and satisfaction in ethical business decisions. They show how much ethics impact had in business and their customers satisfactory.
Work Cited
Kuruppu, C., & Roper, S. (2014). Business ethics: A comparative analysis of ethical decision-making in different countries. Journal of Business Ethics, 123(1), 29-44.
O’Connor, S. (2018). The impact of ethical business practices on customer loyalty. Business Horizons, 61(3), 295-305.
Lan, Y., & Wu, C. (2020). The importance of business ethics for customer satisfaction and loyalty. International Journal of Contemporary Hospitality Management, 32(4), 1511-1528.
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