The most common form of organizational structure is the
Question 1The most common form of organizational structure is the ______ structure.
functional
hybrid
multidivisional
holding company
Question 2Abraham Maslow and Douglas McGregor both advocated that approaches to management should
be more scientific.
be more quantitative.
return to classical principles.
be more humanistic.
Question 3All of the following are arguments in favor of social responsibility EXCEPT
businesses created many of the problems, so they should participate in finding solutions.
businesses may lose their focus on profit-making.
acting in a socially responsible manner prevent more government regulation.
the survival of a healthy economy depends on businesses being socially responsible.
Question 4Gloria presents a trophy at her company’s annual awards banquet for employees. In this example, Gloria performs the role of
leader.
liaison person.
spokesperson.
figurehead.
Question 5Sasha sells gourmet mushrooms at $100 an ounce. She has a secret supplier. Sasha’s gourmet mushrooms are better than her competitors’ mushrooms, and only the wealthiest Americans buy them. Sasha is using the business strategy called
strategic analysis.
differentiation.
focus.
premium pricing.
Question 6In terms of the organization and its resources, managers are individuals who
make decisions about the organization’s resources.
keep abreast of changing technology.
have greatly varying task activities.
set the organization’s strategic goals.
Question 7While functional area managers may differ in their specific duties, all functional area managers engage in the same fundamental duties, which are
hire, fire, train, and promote.
record, review, report, and respond.
think, do, check, and act.
plan, organize, lead, and control.
Question 8Cameron is desperate for some creative ideas to crack open the closed Japanese import market for his high-protein soybean solution. He pulls his management team together and tells them they have the entire day to freely suggest and discuss possible solutions without fear of being criticized for their ideas. Cameron’s management team is engaging in which group decision technique?
Groupthink
Brainstorming
Framing
The nominal group technique
Question 9Which of the following is the most accurate example of the technological dimension of the general environment?
Converting all production to robotic operators
Adding 50,000 sq. ft. of production space
Developing an offshore call center
Switching from in-house accounting to an accounting service
Question 10When several different businesses are permitted to operate autonomously under the coordination of a parent company, the organizational structure is a
holding company.
hybrid structure.
matrix structure.
network organization.
Question 11Most organizations find that their external environment presents
both threats and opportunities.
threats, almost exclusively.
opportunities, almost exclusively.
a competitive imbalance.
Question 12When a firm offers a unique good or service to a customer at a premium price, it is following the business-level strategy of
market penetration.
cost leadership.
premium branding.
differentiation.
Question 13Keith is the CEO of a chocolate company, and he tells his managers that he expects a 25 percent increase in production this year, even if it means lowering the quality of his fine lines of chocolates. Keith may create an ethical issue through
management pressure.
low personal morals.
perceived social irresponsibility.
situational ethics.
Question 14One of the major reasons that a company buys another company is that it believes
it will achieve synergy and cut costs.
a bigger company is always better.
it will have less access to raw materials.
in the spirit of competition and free enterprise.
.Question 15Daisy watches a painter paint a house and videotapes the painter’s movements. Later, she makes specific recommendations for reducing painting motions so the painter can be more efficient, and she also designs a movable ladder for the painter to reduce fatigue. Daisy practices methods emphasized by
Frank and Lillian Gilbreth.
Henry Gantt and Max Weber.
Frederick Taylor and Henri Fayol.
Douglas McGregor and Abraham Maslow.
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